It was a great experience, fast Very good , pleasant,
took time to explain, would recommend
took time to explain, would recommend
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by edsaaimar
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Sep 02, 2025 -
Greenway Kia West responded
Hi Edsaaimar — thank you for the 5-star review and recommendation! We’re so glad your visit to Greenway Kia West was fast, pleasant, and informative. Our Kia dealership in Orlando is focused on making every car-buying and ownership experience simple, transparent, and enjoyable. We look forward to welcoming you back whenever you need us.
— Anas Lazaar, General Sales Manager
📧 anaslazaar@greenwayauto.com
Advisor Brent was great.
Not impressed with the dealership at all. Had my car in July for a warranty fix for a cracked axel. It was "fixed" after I got back from a month long
Not impressed with the dealership at all. Had my car in July for a warranty fix for a cracked axel. It was "fixed" after I got back from a month long vacation, I drove it for two days before my entire front end started shaking and it was no longer operational. Took it back in, when I found out only MINIMAL Repair was done for the warranty, boots and clamps only, not the cracked axel. I almost got rear-ended on I-4 when my car started shaking so bad and I had to back off on the throttle, because it wouldn't drive faster than 25mph without acting like the engine was going to fall out of my vehicle. In reality, I could have been killed. Had it back in the shop in August- where the actual axel was repaired. Picked up my vehicle then because it was "perfect". PERFECTLY DAMAGED TO THE LEFT FENDER. Unbelievable. My vehicle went in with no damage to it. Had to take it back in to Kia for a paint job to whoever drove it into a wall. I hope, for as long as I own my Telluride, I will never have to do business with you all again. Complete disappointment, again, you should be thankful Brent was there to fix all of your problems.
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by OCEAN24SIDE
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Greenway Kia West responded
Hi OCEAN24SIDE — I’m very sorry to hear about your experience. Safety and quality repairs are top priorities, and I want to personally review the details of your visits to ensure this is addressed properly. Please contact me directly at markfoster@greenwayauto.com
so we can discuss this one-on-one and work toward a resolution.
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
Fast and efficient service.
They explained to me how they will handle my problem and they delivered on time.
They explained to me how they will handle my problem and they delivered on time.
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by marlontaasan
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Sep 02, 2025 -
Greenway Kia West responded
Hi marlontaasan — thank you for the 5-star review! We’re glad our Greenway Kia West service team provided fast and efficient care, explained the repair process clearly, and delivered your vehicle on time. At our Kia service center in Orlando, we focus on transparent communication, dependable maintenance, and timely service so you can stay confident on the road. We look forward to helping with your future service needs!
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
Everything went well it was all very efficient and I was
satisfied with how everything turned out.
satisfied with how everything turned out.
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by HERRERA.ARCHIBOLD
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Greenway Kia West responded
Hi HERRERA.ARCHIBOLD — thank you for the 5-star review! We’re glad to hear your visit with the Greenway Kia West service team was efficient and that you left fully satisfied. At our Kia service center in Orlando, we strive to provide reliable maintenance, clear communication, and a smooth experience at every appointment. We appreciate your trust and look forward to serving you again.
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
Everyone at the dealership is so nice and do a amazing
job on my car everytime!
job on my car everytime!
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by Caya40812
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Greenway Kia West responded
Hi Caya40812 — thank you for the 5-star review! We’re thrilled to hear that our Greenway Kia West service team consistently takes great care of your car. At our Kia service center in Orlando, we’re committed to friendly service, reliable maintenance, and a smooth experience every time you visit. We truly appreciate your trust and loyalty!
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
Brett was awesome and totally took care of my radio and
had it replaced. It’s working great now !! Thank you Brett for being so nice and compassionate. Kia is very lucky to have you there
had it replaced. It’s working great now !! Thank you Brett for being so nice and compassionate. Kia is very lucky to have you there
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by Stringing
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2025 -
Greenway Kia West responded
Thank you for sharing your experience! We’re thrilled to hear Brett was awesome and took care of your radio replacement quickly and compassionately. At Greenway Kia West in Orlando, FL, our goal is to provide friendly, certified Kia service you can trust.
We’ll be sure to recognize Brett for his outstanding care. We look forward to seeing you again whenever your Kia needs service.
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
You’re very nice.
He knew about my car information and everything and he kept me up through the whole process.
He knew about my car information and everything and he kept me up through the whole process.
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by mjchambers2252
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2025 -
Greenway Kia West responded
Thank you for your kind words! We’re glad our team kept you updated throughout the process and made your visit stress-free. At Greenway Kia West in Orlando, FL, we pride ourselves on delivering clear communication and certified Kia service you can trust.
We appreciate your feedback and look forward to serving you again.
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
Even though they’re not the closest for Me, Greenway Kia
West are my #1 choice when it comes to Car service needs. Brett as well as Kyiera are the best example of that. Way to go! Greenway Kia West.
West are my #1 choice when it comes to Car service needs. Brett as well as Kyiera are the best example of that. Way to go! Greenway Kia West.
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by Luis.Melendezsa
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2025 -
Greenway Kia West responded
Luis, thank you for making the trip to see us — we’re honored to be your #1 choice for Kia service. Brett and Kyiera will be thrilled to hear your kind words. We appreciate your loyalty and look forward to seeing you again at Greenway Kia West in Orlando.
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
The service was excellent, fast, professional, and of
good quality. The staff was very friendly and attentive.
good quality. The staff was very friendly and attentive.
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by Juan David
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2025 -
Greenway Kia West responded
Juan David, thank you for your kind words. We’re glad our Kia service team provided excellent, fast, and professional care, and that our staff made your visit friendly and attentive. We appreciate you choosing Greenway Kia West in Orlando for your vehicle’s service needs.
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
Communication is not great.
Didn’t complete the work I asked for. Didn’t recommend other needed work via email until after I left the dealership. Told me two hours to complete o
Didn’t complete the work I asked for. Didn’t recommend other needed work via email until after I left the dealership. Told me two hours to complete oil change and tire rotation but took four.
More
by FLAME424
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2025 -
Greenway Kia West responded
FLAME424, thank you for sharing your feedback. I’m sorry to hear about the communication issues and the delays with your service visit. That’s not the experience we want for our customers, and I’d like the chance to make it right. Please reach out to me directly at markfoster@greenwayauto.com
so we can discuss further.
— Mark Foster, Service Manager
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