Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals | Page 5

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.8
565 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

565 Reviews

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565 Reviews of Brandon Tibbals

January 08, 2026

Dealership Rating
Employee Rating

So much lack of communication is actually disgusting. Treat warranty paying customers like second class citizens. More

by CALVINSTFLEUR
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Recommend Dealer
No

Other Employees Tagged: Tracey Bolden , Christopher Williams, Dennis from sales also horrible

Jan 12, 2026

Rallye BMW responded

Calvin, this is never the type of feedback we hope to receive. I'm so sorry that you were let down by our communication. If you are open to a conversation, I would love the chance to better understand what happened here. Please feel free to give me a call any time. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 05, 2026

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Very happy with the service once I got there I was the second person online they took me right away I had Brandon he was very nice and pleasant and got me a lift home he kept me informed he sent me a vide More

by c_ms.tiffany
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2026

Rallye BMW responded

We are pleased to read this feedback about Brandon and the team! Thank you for choosing Rallye BMW and for your support. See you again!

December 21, 2025

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They are extremely professional & make every effort to deliver your car in top notch condition as promised!! It was our pleasure working with Brandon Tiballs who exemplified the way one would. hope to be More

by BRADLEYFISCHMAN
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2025

Rallye BMW responded

We're pleased to hear you had such a positive experience with Brandon and our team here at Rallye BMW! We wish you safe travels in your new car, Bradley!

December 20, 2025

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A very easy service visit. No hassles. Also, no problems with the loaner vehicle...very satisfied! More

by jfreemanmd
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Dec 22, 2025

Rallye BMW responded

Thanks for the kind words for Rallye BMW! We look forward to assisting you again in the future!

December 19, 2025

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Had check engine light and oil change due, had to bring my x5 back for further diagnostic since light came back on, on the 2nd visit discovered further issue concern cause and seems to have been corrected More

by lucianojaramillo84
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Dec 22, 2025

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! It's great to hear our team could fix your vehicle's issue. Please let us know if you have any other questions or concerns, and have a safe drive!

December 19, 2025

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Employee Rating

Went above and beyond to make sure my truck's faulty door was repaired as well as ascertained the loaner vehicle I needed More

by awood0622
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Dec 19, 2025

Rallye BMW responded

Thank you for highlighting our team’s dedication to clear, helpful, and accommodating care! It's wonderful to hear they've gone above and beyond in their work. We appreciate your support of Rallye BMW! We wish you safe travels!

December 18, 2025

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Employee Rating

Professional service, little waiting and personal care. The staff were very careful and attentive to my concerns. More

by DESIREEHOPS99
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Dec 18, 2025

Rallye BMW responded

Thank you for sharing your excellent feedback about our team! We look forward to your next visit to Rallye BMW!

December 18, 2025

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Anthony was incredibly professional, very welcoming by, and informed me of the entire process as it was happening. He made the experience so good that I will be certain to return thanks to him. More

by MIKEMIRAUTI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 18, 2025

Rallye BMW responded

We're glad to hear Anthony provided such a positive and informative experience at Rallye BMW. We look forward to your future visits. Thank you, Mike!

December 13, 2025

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Great service always at Rallye BMW. Everyone is helpful and a joy to be around. More

by J Money
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Frank Trotta, Anthony Persaud, Cosmo Laurino , Christopher Williams

Dec 15, 2025

Rallye BMW responded

It means so much to us to see your review! Thanks from the team at Rallye BMW.

December 10, 2025

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Employee Rating

Excellent! ! Service, communication, understanding, and timeliness! Brandon and the Rallye Service department have a long standing consistency in managing expect More

by dlobel
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Dec 11, 2025

Rallye BMW responded

Thank you for sharing your awesome feedback about Brandon and the team! We look forward to helping you again at Rallye BMW.

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