Billy Goss
Billy Goss at Norm Reeves Toyota Dallas
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Billy Goss

Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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5.0
344 Reviews

Dealership Experience

7 yrs

Industry Experience

23 yrs, 6 mos

Languages Spoken

English English

5.0

344 Reviews

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344 Reviews of Billy Goss

February 13, 2025

Dealership Rating
Employee Rating

Good dealership that made the process easy and didn’t waist my time. Was much appreciated. More

by Chase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Feb 14, 2025

Norm Reeves Toyota Dallas responded

Your time is important, Chase, and now that you have a like-new Toyota, you're going to want to drive all over the place! Congratulations, BTW, and we hope that you have everything that you need to make every drive a pleasure. Thanks so much, and we hope that we'll see you at your first service appointment!

January 21, 2025

Dealership Rating
Employee Rating

Do better with your customer service and rental cars. . John was courteous and professional. The service advisor I met previously told me to call and schedule an appointment while he was sitting at his de More

by Bik
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Pena, Armando Medina

Jan 21, 2025

Norm Reeves Toyota Dallas responded

Glad to hear John took care of you, but we are sorry to hear about your other feedback. We take great pride in our customer service, and want to ensure you are happy, heard, and content regarding service. Please reach out to our GM, Bryan Haarhues, at bryan.Haarhues@normreeves.com to discuss in further detail.

December 24, 2024

Dealership Rating
Employee Rating

My experience was great! I have had some bad experiences purchasing cars in the past, which made me reluctant to go to a dealership. My initial contact caused concern; howeve More

by chappyrmi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bethany Smith

Jan 03, 2025

Norm Reeves Toyota Dallas responded

What a great experience -- we appreciate you sharing. We aim to provide enjoyable, low pressure buying experiences, because buying a new car is an experience that is supposed to be fun and personal. We're glad Billy and our sales philosophy made a difference for you. We're always here to help!

December 09, 2024

Dealership Rating
Employee Rating

Visited from the EAST on a Cold and Rainy day and when I say Mr. BILLY (salesman) took care of me from afar... from Kleenex, hand sanitizer and lotion (I'm the Healthcare Professional 😄). He was mindful o More

by medjeep98.sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Norm Reeves Toyota Dallas responded

We love all the emojis peppering this review! Congratulations on your new Toyota, and we thank you for sharing your experience with Billy. If you need anything else, please contact us online or give us a call!

Dec 10, 2024

medjeep98.sr responded

🎯

November 25, 2024

Dealership Rating
Employee Rating

Every thing about the deal was excellent. I explained to them what I wanted, they found it quickly and had a deal ready that was even better than I expected. I'm not a city girl, but the ex More

by NANACHRISTI.TILLMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Nov 25, 2024

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota, Christi! We're glad that we made you feel comfortable during the process and welcome you to return for service. Thank you!

September 27, 2024

Dealership Rating
Employee Rating

Great and easy to deal with. I am a repeat customer. The sales man was perfect and made the process very easy. More

by rendallnorthcutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss

September 21, 2024

Dealership Rating
Employee Rating

Extremely welcoming and we were able to get everything we needed! We built two cars with Billy Goss and it was a wonderful experience. More

by Hunterelayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 21, 2024

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Employee Rating

Personalized service! !! I’m treated like a genuine friend. Quality job getting me what I need!!! More

by HappyRav4Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss & Armando ?.

August 22, 2024

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Employee Rating

I recently got my new RAV4 Hybrid and Billy made my purchase memorable and also gave me a very good deal. More

by sachin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2024

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new RAV4. We truly appreciate your feedback.

July 30, 2024

Dealership Rating
Employee Rating

Great experience and friendly staff. Both Scott and Billy were very helpful both in the information gathering process and finalizing the sale. - 4Runner owner More

by Joe K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Henderson

Jul 30, 2024

Norm Reeves Toyota Dallas responded

Thank you, Joe, for your kind words for Scott and Billy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

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