Billy Goss
Billy Goss at Norm Reeves Toyota Dallas
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Billy Goss

Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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5.0
347 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

23 yrs, 7 mos

Languages Spoken

English English

5.0

347 Reviews

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347 Reviews of Billy Goss

March 30, 2025

Dealership Rating
Employee Rating

Billy is the best salesperson we have ever had the pleasure of working with. As long as he is selling cars we will only use him! Thanks for a great experience! More

by psechart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

March 27, 2025

Dealership Rating
Employee Rating

Billy was amazing to work with! We enjoyed the experience and would buy a car from him again. More

by psechart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Mar 28, 2025

Norm Reeves Toyota Dallas responded

Your five-star support means the world to us! See you again soon! - Norm Reeves Toyota Dallas

March 11, 2025

Dealership Rating
Employee Rating

This was my first car buying experience and it was so seamless start to finish. The staff was very attentive and respectful of all my needs. Billy was so pleasant to work with! He was personable, knowled More

by lindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

February 13, 2025

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Employee Rating

Good dealership that made the process easy and didn’t waist my time. Was much appreciated. More

by Chase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Feb 14, 2025

Norm Reeves Toyota Dallas responded

Your time is important, Chase, and now that you have a like-new Toyota, you're going to want to drive all over the place! Congratulations, BTW, and we hope that you have everything that you need to make every drive a pleasure. Thanks so much, and we hope that we'll see you at your first service appointment!

January 21, 2025

Dealership Rating
Employee Rating

Do better with your customer service and rental cars. . John was courteous and professional. The service advisor I met previously told me to call and schedule an appointment while he was sitting at his de More

by Bik
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Pena, Armando Medina

Jan 21, 2025

Norm Reeves Toyota Dallas responded

Glad to hear John took care of you, but we are sorry to hear about your other feedback. We take great pride in our customer service, and want to ensure you are happy, heard, and content regarding service. Please reach out to our GM, Bryan Haarhues, at bryan.Haarhues@normreeves.com to discuss in further detail.

December 24, 2024

Dealership Rating
Employee Rating

My experience was great! I have had some bad experiences purchasing cars in the past, which made me reluctant to go to a dealership. My initial contact caused concern; howeve More

by chappyrmi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bethany Smith

Jan 03, 2025

Norm Reeves Toyota Dallas responded

What a great experience -- we appreciate you sharing. We aim to provide enjoyable, low pressure buying experiences, because buying a new car is an experience that is supposed to be fun and personal. We're glad Billy and our sales philosophy made a difference for you. We're always here to help!

December 09, 2024

Dealership Rating
Employee Rating

Visited from the EAST on a Cold and Rainy day and when I say Mr. BILLY (salesman) took care of me from afar... from Kleenex, hand sanitizer and lotion (I'm the Healthcare Professional 😄). He was mindful o More

by medjeep98.sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Norm Reeves Toyota Dallas responded

We love all the emojis peppering this review! Congratulations on your new Toyota, and we thank you for sharing your experience with Billy. If you need anything else, please contact us online or give us a call!

Dec 10, 2024

medjeep98.sr responded

🎯

November 25, 2024

Dealership Rating
Employee Rating

Every thing about the deal was excellent. I explained to them what I wanted, they found it quickly and had a deal ready that was even better than I expected. I'm not a city girl, but the ex More

by NANACHRISTI.TILLMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Nov 25, 2024

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota, Christi! We're glad that we made you feel comfortable during the process and welcome you to return for service. Thank you!

September 27, 2024

Dealership Rating
Employee Rating

Great and easy to deal with. I am a repeat customer. The sales man was perfect and made the process very easy. More

by rendallnorthcutt
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss

September 21, 2024

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Employee Rating

Extremely welcoming and we were able to get everything we needed! We built two cars with Billy Goss and it was a wonderful experience. More

by Hunterelayne
Sales Price Transparency
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Recommend Dealer
Yes
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