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Ashley Neely
Ashley Neely at Ken Ganley Ford Norton

Ashley Neely | Page 3

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
108 Reviews
4.8

108 Reviews

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108 Reviews of Ashley Neely

May 06, 2026

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Employee Rating

5 I trust Ken Ganley Ford with the maintenance and repair of all of my vehicles! Fast friendly, professional service every time! Why would I ever go anywhere else? More

by adamsiebarth1
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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May 06, 2026

Ken Ganley Ford Norton responded

Thank you for trusting our team with the maintenance and repair of your Ford vehicles. Ashley and the service crew enjoy delivering fast, friendly, and professional care each visit. We look forward to serving you again.

May 03, 2026

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Employee Rating

Very good they are talking care of right the way , get part on time. Love it More

by YUYU197010
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Workmanship
Service Time
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Yes
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May 03, 2026

Ken Ganley Ford Norton responded

Thank you for letting us know how quickly we attended to your Ford F-250 and arranged parts delivery. Ashley and our service team are pleased to have everything handled efficiently. We appreciate your feedback and look forward to assisting you again.

May 01, 2026

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Professional crew and very courteous staff Did a great job on my Explorer, she looks awesome More

by JBKB127
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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May 01, 2026

Ken Ganley Ford Norton responded

It’s wonderful to hear our team provided professional and courteous service on your Ford Explorer. We’re thrilled that your Explorer looks fantastic after the work. Thank you for bringing it in.

April 25, 2026

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Employee Rating

Very professional work. Will definitely do business with again. Very good communication. Always kept me informed of everything More

by dye959
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

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Apr 25, 2026

Ken Ganley Ford Norton responded

Thank you for trusting us with your Ford and for noting the professional work. We’re glad our team kept you informed throughout the service and look forward to working with you again.

April 17, 2026

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Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf More

by gpamer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson, Alan Kinnaird

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Apr 17, 2026

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

April 02, 2026

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Employee Rating

Quick response and service! Thank you for the great job. They helped get it covered under extended wattanty! More

by adamjprokop62
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Recommend Dealer
Yes
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Apr 02, 2026

Ken Ganley Ford Norton responded

Pleased to hear our team responded quickly and secured coverage under your Ford’s extended warranty. Ashley appreciated the chance to assist during your service visit. Thank you for the five star rating.

March 21, 2026

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Greatest friend service they help get you into a nice car ,regardless what it takes More

by fredgilt0
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

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Mar 21, 2026

Ken Ganley Ford Norton responded

We appreciate your five-star review and are glad our friendly service team could assist you. It’s wonderful to know we took good care of your Buick. Thank you for trusting us, and we look forward to your next visit.

March 10, 2026

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Was a great help, I very appreciate of her assistance. Would recommend her to anyone. More

by Jzuppe0910
Recommend Dealer
Yes
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Mar 11, 2026

Ken Ganley Ford Norton responded

It’s wonderful to hear that Ashley’s assistance during your Ford Edge service was so helpful. Thank you for recommending us to others.

March 02, 2026

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Employee Rating

Once my car got in the work got done fast they kept me informed about everything More

by helenlkline
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Mar 03, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your positive experience. We’re glad the service on your Ford Escape was completed quickly and that we kept you informed every step of the way. Ashley appreciates your feedback and we look forward to assisting you again.

February 28, 2026

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Employee Rating

Great service. Especially compared to other ford dealers in the area Fast and informative in their explanation of required service More

by J_ECK24
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Feb 28, 2026

Ken Ganley Ford Norton responded

Thank you for highlighting the quick turnaround and clear explanation on your Ford F-150 service. We’re glad to have stood out among local Ford dealers and appreciate your feedback.

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