Anthony Blubello

My Jeep had a flat tire right outside the dealership almost closing time!- I wanted to see if air would help - but no. Couldn’t get the tire off . The mechanics were very professional about the situatio almost closing time!- I wanted to see if air would help - but no. Couldn’t get the tire off . The mechanics were very professional about the situation and so I was able to pick up my vehicle the next day. They were very courteous and polite. My Jeep sparkled when I picked it up too! Thank you to Chris for your professional manner! More

by Jeepstersue Verified Customer Verified Customer

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We can always count on Bill and his team to service our BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fi BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fixed. More

by HK Verified Customer Verified Customer

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I recently had the pleasure of working with Melissa Gibson at BMW of West Chester, and I can't say enough good things about the experience. From the moment I arrived, Melissa made the entire process sm Gibson at BMW of West Chester, and I can't say enough good things about the experience. From the moment I arrived, Melissa made the entire process smooth and stress-free. She is incredibly knowledgeable, taking the time to explain the issues with my car in a way that was easy to understand. I never felt pressured or overwhelmed; instead, I felt confident that my car was in good hands. Melissa kept me updated throughout the repair process, ensuring there were no surprises along the way. Her attention to detail and genuine care for customers really stood out. It's rare to find such a dedicated and professional service advisor, and I'm grateful for the outstanding service I received. If you're looking for someone who goes above and beyond, I highly recommend working with Melissa Gibson at BMW of West Chester! More

by Kevin S Verified Customer Verified Customer

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Good service, easy appointments, efficient and Melissa is always helpful and knowledgeable . I’ve only taken my car ton Otto’s and I’m not disappointed always helpful and knowledgeable . I’ve only taken my car ton Otto’s and I’m not disappointed More

by laura_rdh23 Verified Customer Verified Customer

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Heather is wonderful to deal with. She works with my schedule and takes care of my needs. She’s also very pleasant! She works with my schedule and takes care of my needs. She’s also very pleasant! More

by mams39 Verified Customer Verified Customer

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My car got a flat tire and I was from out of town. BMW of West Chester was able to tow my car to the dealership and replace my tire same day. Everyone from the parts department to the service departme BMW of West Chester was able to tow my car to the dealership and replace my tire same day. Everyone from the parts department to the service department were top notch. More

by A Munawar Verified Customer Verified Customer

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Great customer and car care. Excellent service start to finish. Answer any question we may have. Very helpful. Excellent service start to finish. Answer any question we may have. Very helpful. More

by emclorie07 Verified Customer Verified Customer

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All of the staff at BMW of west chester are awesome! Ive never dealt with a better outfit. Ive never dealt with a better outfit. More

by SilverX5Whisler Verified Customer Verified Customer

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I believe I came in sometime around May 23 to get my tires installed on my BMW M340i, I have to say that every time I go there I have one of the best experiences, hands-down. Joseph izzi Goes far and be tires installed on my BMW M340i, I have to say that every time I go there I have one of the best experiences, hands-down. Joseph izzi Goes far and beyond the expectation to help me with my needs no matter when I call how I call He always schedules me accordingly and properly he checks up on me to make sure that I am OK with the schedule. He has been the best service advisor. Along with the technician who works on my car, I’m not sure who you are, but I want to thank you for installing the tires on my car. You did an amazing job also, the parts department Bobby and Anthony Thank you for always helping me out with my oem parts. You guys rock 100% you guys always take care of me as well. You guys are amazing company. Thank you for everything that you have done for me. I will continue doing business with you guys. I will continue driving an hour and 30 minutes for great service. More

by hondatyper-00798 Verified Customer Verified Customer

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Scott made the whole process of trading in my car and finding another car a very nice experience. First I thought I wanted a hybrid (delivery would not work for our summer plans unfortunately). Then we finding another car a very nice experience. First I thought I wanted a hybrid (delivery would not work for our summer plans unfortunately). Then we looked at the X7 - too big for every day driving and parking in tight spots would be difficult. He spent several hours with us and made sure we were happy with a car on the premises. Then our roof rack wouldn’t fit the new car and Scott was very patient and ordered the correct size and will have the new rack and Thule transferred over. This is the fourth car our family has obtained from this dealership even though we don’t live here. Great service and we felt very comfortable going through the transaction of buying my new car. I kept the last X5 for 10 years and put 103K on her. Loved my diesel but I LOVE my new car! Thanks Scott! K. Cruice More

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