Anas Lazaar | Page 4

Greenway Kia West responded

Thank you for your feedback. We’re sorry to hear about your experience and take your comments seriously. If you would like to discuss this further, please contact me directly. — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi Barbiedoll5871, Thank you so much for your kind words! We’re thrilled to hear that our staff was attentive, courteous, and truly listened to your concerns. Providing caring, customer-focused service is always our priority at Greenway Kia West. We appreciate your trust and are proud to serve drivers from Clermont and the surrounding areas. If you ever need anything or have more questions about your vehicle, our team is always here to help. —Your Greenway Kia West Team, proudly serving Clermont and Central Florida

Greenway Kia West responded

Thank you, Greg, for sharing your amazing experience! We’re thrilled to hear that Dana, Manny Gonzalez, Anas Lazaar, and Maher Mehjazi all played key roles in making your car buying journey smooth and enjoyable—even from three hours away and traveling from Clermont. Using FaceTime to give you a virtual tour and agreeing on a great price for that immaculate used car shows how we strive to make the process easy and transparent for every customer. We appreciate your recommendation and are glad we could earn your trust. Whether you’re near Orlando, Clermont, or beyond, our team at Greenway Kia West is committed to providing exceptional service every step of the way. Thanks again for choosing us—we look forward to helping you and anyone you send our way in the future!

Greenway Kia West responded

Thank you for the 5-star review, Angelina! We're so glad to hear you walked away with a deal you were happy with and that our team made the experience friendly and helpful. At Greenway Kia West, making sure our customers feel confident and supported every step of the way is what we’re all about. Enjoy your new vehicle, and thank you for choosing us! —Greenway Kia West Team

Greenway Kia West responded

Thank you for taking the time to share your experience, and I'm truly sorry to hear that it did not meet your expectations. We take concerns like yours very seriously—especially when a customer feels misled. That is never the kind of experience we want to deliver, and we sincerely apologize if there was any miscommunication or unmet expectations. We’d appreciate the opportunity to speak with you directly to better understand what happened and see if there’s anything we can do to make things right. Please reach out to our management team at your earliest convenience. —Greenway Kia West Management Team

Greenway Kia West responded

Thank you so much for the kind words, Tiffytaffy2002! We're thrilled to hear that you had a great experience and that our team could help with your EV9. Your trust means the world to us, and we’re always here when you need us. Enjoy every mile in your new Kia EV9! 🚗⚡️ — The Greenway Kia West Team

Greenway Kia West responded

Thank you so much for your continued trust and loyalty! We’re honored to have helped with not just one—but two—vehicle purchases, and even more excited to be your go-to team for the future. We’ll be sure to share your kind words with our staff and managers. Can’t wait to welcome you back for your next visit! — Greenway Kia West Team 🚗🙌

Greenway Kia West responded

The team at Greenway Kia West loves seeing great reviews! Thank you!

Greenway Kia West responded

Kate, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

Greenway Kia West responded

There is nothing better than a great review. Thanks for giving Greenway Kia West your business, Michele!