Amy Lancaster | Page 2

Great dealership with great employees who are helpful and informative. Highly recommend galleria BMW for your luxury vehicle needs informative. Highly recommend galleria BMW for your luxury vehicle needs More

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I have bought a couple of vehicles sight unseen and trusted the salespeople to inspect and prep vehicle for pick up. Amanda, Emily and team were terrific trusted the salespeople to inspect and prep vehicle for pick up. Amanda, Emily and team were terrific More

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I recently completed the purchase of an extended warranty and an extended maintenance plan with Galleria, and the experience was absolute perfection from start to finish. Better yet, it was handled 100% remo and an extended maintenance plan with Galleria, and the experience was absolute perfection from start to finish. Better yet, it was handled 100% remotely! My Client Advisor, Sonya West, went completely above and beyond—even staying late on a Saturday to troubleshoot an IT glitch to make sure everything would be processed correctly. The Finance Director, Amy Lancaster, was equally phenomenal, working late along with Sonya and then carving out a dedicated individual time slot on a busy month-end morning to ensure I had a completely efficient, transparent, and seamless financial process — with no surprises. The entire Galleria team genuinely cares about their customers, values long-term relationships, and handles out-of-state buyers flawlessly. I have referred many customers to them in the past, and after another excellent experience, I will continue to do so with 100% confidence they will be treated right. Highly recommended! More

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Just leased a BMW 330i, and the shopping experience was seamless, and all done through the phone and via text. I am out of state in Louisiana, and it literally took me longer to drive and pick Up my car t seamless, and all done through the phone and via text. I am out of state in Louisiana, and it literally took me longer to drive and pick Up my car than it did to negotiate a price, and fill out papaerwork. Shane and Caleb and Amy in finance were a pleasure to work with. Do yourself a favor and check these guys out, don’t be afraid to buy from out of state ! More

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Entire staff very friendly and helpful. Showroom and service center very clean and neat. Dawn was very knowledgeable about the features of the car and answered the questions I had about it’ Showroom and service center very clean and neat. Dawn was very knowledgeable about the features of the car and answered the questions I had about it’s history. More

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Absolute best car buying experience we’ve ever had! Our sales rep, finance manager Amy and our BMW expert were top notch! Super excited over my new X5 she’s just perfect! Our sales rep, finance manager Amy and our BMW expert were top notch! Super excited over my new X5 she’s just perfect! More

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Everyone at this dealership was extremely friendly and saw to it we had a great experience, especially liked working with Sonya and Amy, both great people and we would highly recommend anyone looking for saw to it we had a great experience, especially liked working with Sonya and Amy, both great people and we would highly recommend anyone looking for a car to see you guys first. More

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Everyone we dealt with was very friendly and went out of their way to make us feel comfortable with our purchase, it was great working with Sonya and Amy. their way to make us feel comfortable with our purchase, it was great working with Sonya and Amy. More

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Dawn was an absolute pleasure to deal with from start to finish. Communicated with us every step of the process and made the transaction very easy. Galleria BMW was also very friendly and a pleasure to de finish. Communicated with us every step of the process and made the transaction very easy. Galleria BMW was also very friendly and a pleasure to deal with. We passed over 2 closer BMW dealerships because of the online ratings of Dawn and Galleria BMW and we are so glad we did. They both made the purchase process pleasant and easy. Would highly recommend Dawn and Galleria BMW to friends and family. More

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Very helpful and easy to work with. Lake and Amy were great. Would buy from them again Lake and Amy were great. Would buy from them again More

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