Alondra Sandoval
Alondra Sandoval at Russ Darrow Honda
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Alondra Sandoval

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
76 Reviews

Hi! My name is Alondra and I stumbled into this job here through a series of crazy events, but I've loved every second and I couldn't be happier about where I am. When I'm not at work, I'm usually taking care of my little brothers and sisters that I have guardianship over. I'm here to give you a great experience working with our service department here at Russ Darrow Honda!

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

Specialties & Trainings

Honda Certified

4.8

76 Reviews

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76 Reviews of Alondra Sandoval

April 15, 2025

Dealership Rating
Employee Rating

Every one their is so friendly and service department does an excellent job. I would highly recommend Russ Darrow. More

by ROSETRIPOLI123
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

April 04, 2025

Dealership Rating
Employee Rating

Overall good service, but the TPMS scan was way too expensive and they should not have recommended it to me More

by Matthew
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 04, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

March 24, 2025

Dealership Rating
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Chris is the best service rep I've ever worked with at any dealership. He is always there for me and I always ask for him and I always will as long as he works there. More

by LISSAV62
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

March 14, 2025

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Thank you for your service it runs a lot better and thank you for letting me know about my oil cap❤️❤️❤️❤️ More

by Pamela Thomas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Zach Gresbach , Daryl Robinson

Mar 15, 2025

Russ Darrow Honda responded

Thank you, Pamela, for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

March 13, 2025

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Employee Rating

A1 service very prompt and caring very detailed and personable always going the extra mile More

by CURRIM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

March 09, 2025

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I go past two other Honda Dealers near my home. I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always More

by Delunakr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! Rachel, Jay and our team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

February 28, 2025

Dealership Rating
Employee Rating

I thought they made a very easy to pay purchase the car that I got the CRV. Very knowledgeable salesperson Mike More

by MHAYES538
Recommend Dealer
Yes

Other Employees Tagged: Gerald Johnson

Mar 01, 2025

Russ Darrow Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

February 25, 2025

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The employees including George, the general manger are incompetent and rude. The service department is untrained and George lies to cover for them. More

by dorineand7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: George Matthews

Mar 01, 2025

Russ Darrow Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. George Matthews george.matthews@russdarrow.com

February 14, 2025

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The help was fantastic. She was really helpful and making sure that I was taken care of. More

by ANDREWCOCHRANE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Russ Darrow Honda responded

Thank you, Andrew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 14, 2025

Dealership Rating
Employee Rating

I had such a great experience working with her! She was incredibly helpful and went above and beyond to assist me. Her knowledge and patience made everything so much easier, and she always took the More

by ANDREWCOCHRANE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Russ Darrow Honda responded

Thank you, Andrew, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

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