Alondra Sandoval
Alondra Sandoval at Russ Darrow Honda
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Alondra Sandoval

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
73 Reviews

Hi! My name is Alondra and I stumbled into this job here through a series of crazy events, but I've loved every second and I couldn't be happier about where I am. When I'm not at work, I'm usually taking care of my little brothers and sisters that I have guardianship over. I'm here to give you a great experience working with our service department here at Russ Darrow Honda!

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Specialties & Trainings

Honda Certified

4.8

73 Reviews

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73 Reviews of Alondra Sandoval

March 14, 2025

Dealership Rating
Employee Rating

Thank you for your service it runs a lot better and thank you for letting me know about my oil cap❤️❤️❤️❤️ More

by Pamela Thomas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Zach Gresbach , Daryl Robinson

March 13, 2025

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A1 service very prompt and caring very detailed and personable always going the extra mile More

by CURRIM1
Service Price Transparency
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Recommend Dealer
Yes

March 09, 2025

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I go past two other Honda Dealers near my home. I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always More

by Delunakr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 10, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! Rachel, Jay and our team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

February 28, 2025

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I thought they made a very easy to pay purchase the car that I got the CRV. Very knowledgeable salesperson Mike More

by MHAYES538
Recommend Dealer
Yes

Other Employees Tagged: Gerald Johnson

Mar 01, 2025

Russ Darrow Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

February 25, 2025

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The employees including George, the general manger are incompetent and rude. The service department is untrained and George lies to cover for them. More

by dorineand7
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: George Matthews

Mar 01, 2025

Russ Darrow Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. George Matthews george.matthews@russdarrow.com

February 14, 2025

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The help was fantastic. She was really helpful and making sure that I was taken care of. More

by ANDREWCOCHRANE05
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2025

Russ Darrow Honda responded

Thank you, Andrew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 14, 2025

Dealership Rating
Employee Rating

I had such a great experience working with her! She was incredibly helpful and went above and beyond to assist me. Her knowledge and patience made everything so much easier, and she always took the More

by ANDREWCOCHRANE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Russ Darrow Honda responded

Thank you, Andrew, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

February 14, 2025

Dealership Rating
Employee Rating

Alondra was so helpful getting me in quickly for all of the concerns. The Lyft driver to Mayfair was also great. Thanks for taking such good care if my Honda! More

by TRISHALICKTEIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Russ Darrow Honda responded

Thank you, Trisha, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alondra here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 13, 2025

Dealership Rating
Employee Rating

I scheduled the 100k mile engine tune-up but also needed a diagnosis for an issue with the external temperature sensor and a potential heat problem. Booking the appointment was quick and easy. I called afte More

by Jeffrey_moreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Martin

Feb 14, 2025

Russ Darrow Honda responded

Thank you, Jeffrey, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Ms. Alondra was very polite and pleasant to work with. God bless her !! Treated me with dignity and respect 🙏 More

by talalkhairi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar

Feb 11, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Alondra here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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