ALEXIS GALINDO

I recently had a great experience at Niello BMW Elk Grove. The staff were professional, friendly, and genuinely helpful especially my sales rep, who took the time to make sure I understood everything a Grove. The staff were professional, friendly, and genuinely helpful especially my sales rep, who took the time to make sure I understood everything and didn’t pressure me. The purchase process was smooth, the trade-in offer was fair, and the service department has been consistent with follow ups. Overall, very satisfied and would definitely recommend them. More

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Alexis made my new purchase easy and stress-free. He was knowledgeable, professional, & helped me build my M4, Highly recommend! He was knowledgeable, professional, & helped me build my M4, Highly recommend! More

by KAITLIN.HOEGH Verified Customer Verified Customer

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Very helpful and made the buying process quick and easy. I would recommend this dealership and Steve to friends and family. I would recommend this dealership and Steve to friends and family. More

by DARRIN7 Verified Customer Verified Customer

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Everyone is super friendly and nice, especially Alexis! Great selection of cars, but I think the new cars should be in the front lot, not the back. Also, no one told us we had paper tags under the dealer Great selection of cars, but I think the new cars should be in the front lot, not the back. Also, no one told us we had paper tags under the dealer plate, and we would have liked to have the car cleaned before we drove off the lot. Financing was easy, and understandable. More

by KGUERRERO227 Verified Customer Verified Customer

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Clean straightforward buying experience. Everything was clearly explained and discussed during the buying process. Very satisfied. Everything was clearly explained and discussed during the buying process. Very satisfied. More

by RBARRO8080 Verified Customer Verified Customer

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Great dealership they always help me out whenever I come and get my car service and get my car service More

by Allen my Verified Customer Verified Customer

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Customer service was excellent. Everyone was friendly, professional, and accommodating. I would definitely recommend this dealership to others. Everyone was friendly, professional, and accommodating. I would definitely recommend this dealership to others. More

by NICOLENAGUE Verified Customer Verified Customer

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Excellent service y will come back again for another vehicle , also the service department are really nice and helpful vehicle , also the service department are really nice and helpful More

by GOMA22 Verified Customer Verified Customer

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Excellent, Service! Mr. Ed was very friendly and very profesional and help us all the way thru our purchase, went above our expectations. Thank you Mr. Ed!!! Mr. Ed was very friendly and very profesional and help us all the way thru our purchase, went above our expectations. Thank you Mr. Ed!!! More

by MGLABOY002 Verified Customer Verified Customer

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I enjoyed Darren Wilkerson! For the last almost 15 years I have come back to Niello-Elk Grove Bmw just because of Darren Wilkerson. I have purchased one 328i, three 5 series, For the last almost 15 years I have come back to Niello-Elk Grove Bmw just because of Darren Wilkerson. I have purchased one 328i, three 5 series, one X6, and one 740i over the years. His after sales service and follow up is par excellence. He is a genuine human being and a smart salesperson who understands the importance of letting the customer feel that they have come out of the deal with more. He’s like family and I would highly recommend him to any potential clients who look forward to a quality experience More

by LASHANDA.R.WARD Verified Customer Verified Customer

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