My experience on joining the bmw franchise by purchasing
a 3 series 330i has been amazing. The team has been super helpful and I love the car!
a 3 series 330i has been amazing. The team has been super helpful and I love the car!
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by NWITHOMP
Verified Customer
Verified Customer
May 04, 2026 -
Niello BMW Elk Grove responded
Congratulations on your new BMW 3 Series 330i. We’re glad our team could guide you through the purchase and that you’re enjoying the car. Thank you for choosing BMW and we’re here for any future needs.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
CJ was amazing to work with!
He was very kind, patient, and made the whole process smooth and stress free. He answered all my questions and made sure I felt comfortable every ste
He was very kind, patient, and made the whole process smooth and stress free. He answered all my questions and made sure I felt comfortable every step of the way. Honestly, he made me feel like I was talking to one of my uncles it didn’t feel like he was just trying to sell me a car. He even followed up to check on me and see how I liked the car, and that meant a lot. CJ helped me purchase my dream car, a 2025 BMW X6, which was a big upgrade from my 2016 X6, especially with my bundle of joy on the way. He has a great personality and is genuinely a good person. I highly recommend asking for CJ!
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by Deneshadavis
Apr 30, 2026 -
Niello BMW Elk Grove responded
Thank you for highlighting CJ’s kindness and patience during your 2025 BMW X6 purchase. We’re delighted the process felt smooth and stress free, and congratulations on the upgrade and your growing family. CJ will be thrilled to know his follow up made an impact.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I only wish I would have brought my business here sooner!
! Buying a car is a big deal and you place your life in a company for its reliability and comfort but most of all safety.
Niello Elk Grove has CJ and
! Buying a car is a big deal and you place your life in a company for its reliability and comfort but most of all safety.
Niello Elk Grove has CJ and POV those guys are awesome! They go above and beyond. When we had questions or needed help they were our Chat GBT on speed dial.
My Son bought a car and totaled it all in the same day!
We were in shock but having these two guys to call on helped us through this whole situation.. My advice to you all that read this… when your sitting there thinking weather or not you want to get the warranties, just do it for the peace of mind! It is an add on but you never know what could happen!
There is not enough stars ⭐️ ⭐️ ⭐️ I can give these guys.
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by Elena Nieto
Apr 08, 2026 -
Niello BMW Elk Grove responded
It’s great to know that CJ and Mike could support you after your son’s accident and guide you through your BMW 440 purchase with reliability and comfort. We’re happy the warranty brought added peace of mind in such an unforeseen moment. Thank you for the five-star review and for sharing your experience.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
We had a great experience at Niello - the sales and
finance people were all kind and helpful, and we felt very taken care of.
finance people were all kind and helpful, and we felt very taken care of.
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by MICH.CICCOTELLI
Verified Customer
Verified Customer
Feb 24, 2026 -
Niello BMW Elk Grove responded
It’s great to know our sales and finance teams made your purchase of a used BMW X1 smooth and supportive. We’re glad you felt well looked after throughout the process. If there’s anything else we can help you with, please let us know.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Excellent help!
CJ and Essex really helped me to feel supported and valued. I easily recommend them both.
CJ and Essex really helped me to feel supported and valued. I easily recommend them both.
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by DRWOODRUFF
Verified Customer
Verified Customer
Other Employees Tagged:
Essex Salcido
Jan 26, 2026 -
Niello BMW Elk Grove responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Top-notch customer service.
CJ Phan was very helpful in every step of the purchase of my BMW X5. Thanks CJ!!!
CJ Phan was very helpful in every step of the purchase of my BMW X5. Thanks CJ!!!
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by BOBMAN66
Verified Customer
Verified Customer
Jan 20, 2026 -
Niello BMW Elk Grove responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
CJ Phan and Pooja Thakur went on the extra mile to ensure
that I was satisfied with responses to my requests. I was really impressed with their efforts that resulted in getting the vehicle I wanted. through
that I was satisfied with responses to my requests. I was really impressed with their efforts that resulted in getting the vehicle I wanted. through their diligent service
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by FREDIYASERE
Verified Customer
Verified Customer
Jan 05, 2026 -
Niello BMW Elk Grove responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Very helpfull and really friendly explain to me all the
features the car that I decided to get
features the car that I decided to get
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by Teddy.ochoa64
Jan 05, 2026 -
Niello BMW Elk Grove responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Excellent Sale and service team, Started with the ad a
Service Customer, and the experience was so good we bought our new BMW from them!!!
Service Customer, and the experience was so good we bought our new BMW from them!!!
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by JoshHavens2703
Other Employees Tagged:
Poz
Dec 21, 2025 -
Niello BMW Elk Grove responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Neillo BMW was amazing.
Everyone we worked with was so helpful and friendly. We could not have had a better experience
Everyone we worked with was so helpful and friendly. We could not have had a better experience
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by SGIESLER1527
Verified Customer
Verified Customer
Other Employees Tagged:
Essex Salcido, Angie.
Dec 15, 2025 -
Niello BMW Elk Grove responded
Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
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3 yrs, 7 mos
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