POOJA THAKUR
POOJA THAKUR at Niello BMW Elk Grove

POOJA THAKUR

SALES PROFESSIONAL

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

5.0
32 Reviews

As a dedicated sales professional at BMW Elk Grove, I am passionate about helping clients find the perfect vehicle to fit their needs and lifestyle. I pride myself on delivering a personalized and seamless buying experience. Outside of work, I enjoy hiking, reading books, and taking on new adventure sports to challenge myself and stay active. Whether you're looking for a new car or just want to chat about your favorite outdoor activities, I'm here to help!

5.0

32 Reviews

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Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

Languages Spoken

English English

Hindi Hindi

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32 Reviews of POOJA THAKUR

April 30, 2026

Dealership Rating
Employee Rating

Pooja was extremely helpful. She answers all my questions in detail. Even after the sale if I have questions I always call her. She always explains and teaches me how to use the More

by GABEKARAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike De La Pena , Minh in Service Department is extremely knowledgeable and helpful. Please thank him for me

Apr 30, 2026

Niello BMW Elk Grove responded

It’s wonderful that Pooja gave such thorough answers during your new BMW iX purchase and still helps you with the apps after each sale. Completing four transactions in the last few months shows true confidence in her service and we’ll gladly share your thanks with her. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 29, 2026

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Employee Rating

Pooja and Mossa are the best people I have dealt while buying a car. Buying my 1st BMW with their help went really smooth. They both helped me a lot. Explained me everything. Pooja has lots of knowledge More

by Ravinder87
Recommend Dealer
Yes

Other Employees Tagged: Tommy Choonhaurai, MOH MOSSA

Apr 29, 2026

Niello BMW Elk Grove responded

Thank you for choosing a new BMW X3 and sharing your experience. We’re thrilled Pooja walked you through every detail and that our finance team made things straightforward. We look forward to welcoming you back whenever you stop by. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 24, 2026

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Pooja made our car buying experience a joy. She got us the car exactly the way we wanted it,and at the price we were comfortable with.Pooja’s enthusiasm,and happiness for us and our new car was More

by CAZARES7620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Tawney

Apr 25, 2026

Niello BMW Elk Grove responded

It’s wonderful to hear Pooja made your BMW purchase so smooth and tailored to your preferences and budget. She’ll be thrilled to know her enthusiasm stood out. Enjoy every moment with your new BMW. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 21, 2026

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From our first visit to the dealership, we were treated with kindness and respect. Pooja listened to what we wanted and made sure everything we wanted was addressed and delivered. We have bought 6 new cars More

by ALgrandma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2026

Niello BMW Elk Grove responded

We’re thrilled your seventh BMW purchase turned out to be the best experience so far. Pooja listened closely to your needs and made sure every detail was addressed. Enjoy your new BMW, and we look forward to assisting you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 20, 2026

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We had a great experience purchasing our first BMW from Niello BMW of Elk Grove. The process was easy and smooth. We configured exactly what we wanted and love the new car. Pooja was amazing and kept us More

by leister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2026

Niello BMW Elk Grove responded

It’s wonderful to know that Pooja guided you smoothly during your first BMW purchase. We’re delighted the configuration matched your vision and hope you love every drive in your new BMW. Thank you for trusting our team to make this experience effortless. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 05, 2026

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Best dealership ever! Great service, great car, easy out of state purchase and shipping. Made it a great experience. More

by C fox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim the finance guy

Apr 05, 2026

Niello BMW Elk Grove responded

Thank you for sharing your experience. We’re pleased that the out of state purchase and shipping of your used BMW X5 PHEV went smoothly and that our team delivered the level of service you expected. Pooja and our staff appreciate your feedback and look forward to assisting you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 12, 2026

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Friendly and informative sales staff. Dealer adds stolen vehicle tracker onto price of vehicle which is a huge profit item. More

by roberthing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ELISA GALA, ALEXIS GALINDO

Mar 13, 2026

Niello BMW Elk Grove responded

We're sorry you didn't have a 5-star experience, Robert, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Mar 27, 2026

roberthing responded

I can be reached by text 916-895-8133.

March 12, 2026

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Employee Rating

Miss Pooja was so friendly and helpful, I love my new car, I will recommend you to my friends, i appreciated everyone’s help for getting my new vehicle More

by FAROK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ZACHARY WALLACE

Mar 12, 2026

Niello BMW Elk Grove responded

It’s wonderful that Pooja was so friendly and helpful during your BMW X3 purchase. We’re thrilled you love your new car and appreciate you recommending us to friends. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 26, 2026

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Employee Rating

Wonderful experience! Great sales people and finance staff. We love our beautiful new car. Thank you. More

by reid2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramsey and Jacob

Feb 26, 2026

Niello BMW Elk Grove responded

Our team is delighted to hear about your experience with our sales and finance staff. Congratulations on your new BMW X3. If you need anything, Pooja is here to help. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 26, 2026

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Employee Rating

Pooja was very helpful and coordinated an online purchase of a new X5 and delivery to the bay area without issues. More

by Allen
Recommend Dealer
Yes
Feb 26, 2026

Niello BMW Elk Grove responded

Delighted to hear that POOJA’s support made your online X5 purchase and Bay Area delivery seamless. Thanks for trusting us with your remote order. Enjoy your new BMW X5! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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