JOSEPH VO

The staff was very helpful and professional. This is the second vehicle we have purchased from Niello and we will make all purchases from them. This is the second vehicle we have purchased from Niello and we will make all purchases from them. More

by MARK.LISACOOK Verified Customer Verified Customer

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I had a very good experience with Jo Vo. He processed my lease buyback and gave me a lot of insight on how to proceed with purchasing my vehicle after the lease was up. He processed my lease buyback and gave me a lot of insight on how to proceed with purchasing my vehicle after the lease was up. More

by mikerx8sale Verified Customer Verified Customer

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I absolutely recommend this dealership. Amazing customer service, very friendly and courteous staff. Joseph and Frederic were amazing and gave me the deal I was looking for. Thank you Josep Amazing customer service, very friendly and courteous staff. Joseph and Frederic were amazing and gave me the deal I was looking for. Thank you Joseph and Frederic for this amazing experience. More

by PHATAK.SAMEER Verified Customer Verified Customer

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Great service, I live a couple hours away and negotiated over the phone and internet. I would only be willing to buy the car given it be delivered and they were ok with that. I put more than half the value over the phone and internet. I would only be willing to buy the car given it be delivered and they were ok with that. I put more than half the value up front and had pre approved financing so was fairly easy. ONE THING- I purchased the bmw ultimate care plus but BMW only shows this as upgraded service package so not sure how to proceed. Either way this is not a deal breaker. The vehicle is great, service was great, all done from the comfort of my home. They were willing to match a great offer I found from a closer dealer, so whats to complain about. Thanks Jacob, Fredric, and Joseph V. ! More

by BRANDONT1 Verified Customer Verified Customer

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I had ozzy from sales assist me in a potential purchase and he was patient and helpful throughout the whole process with any questions i had, very professional and would work him again the future. and he was patient and helpful throughout the whole process with any questions i had, very professional and would work him again the future. More

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The Best car buying experience I have ever had in my life. Go Niello BMW ! life. Go Niello BMW ! More

by MORTAI3634 Verified Customer Verified Customer

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Alexis friendly, knowledgeable, great customer service, very patient and made me feel comfortable in the selection of the right car. I test drove 3 different vehicles. very patient and made me feel comfortable in the selection of the right car. I test drove 3 different vehicles. More

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Purchased an e92 from Niello BMW Elk Grove! Couldn’t be happier supporting the dealership & getting a great vehicle. Couldn’t be happier supporting the dealership & getting a great vehicle. More

by Anthonyxibarrax Verified Customer Verified Customer

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I recently had a great experience at Niello BMW Elk Grove. The staff were professional, friendly, and genuinely helpful especially my sales rep, who took the time to make sure I understood everything a Grove. The staff were professional, friendly, and genuinely helpful especially my sales rep, who took the time to make sure I understood everything and didn’t pressure me. The purchase process was smooth, the trade-in offer was fair, and the service department has been consistent with follow ups. Overall, very satisfied and would definitely recommend them. More

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Excellent, courteous and Professional service with proper help and advice in making the Purchase of BMW 540i easy and pleasant help and advice in making the Purchase of BMW 540i easy and pleasant More

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