ELISA Was just amazing, she went above and beyond my
expectations, i would 100% recommend. Thank you for all your patience and dedication.
expectations, i would 100% recommend. Thank you for all your patience and dedication.
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by PONTIVEROS127
Verified Customer
Verified Customer
Apr 13, 2026 -
Niello BMW Elk Grove responded
It’s wonderful to hear Elisa exceeded your expectations. Thank you for recommending us and for recognizing her dedication and patience. Enjoy your new BMW and we look forward to assisting you again.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I have been purchasing and getting my BMW’s serviced at
Elk Grove Niello for quite a few years. I am always greeted by name and dealt with very professionally and with the utmost courtesy. My autos have
Elk Grove Niello for quite a few years. I am always greeted by name and dealt with very professionally and with the utmost courtesy. My autos have always been well maintained. The Team there has always shown me the utmost respect and all interactions have been timely.
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by NYTA
Verified Customer
Verified Customer
Other Employees Tagged:
Essex Salcido, Bobby Caudle, Jonathan/Ali(not sure of her name) tech folks/ the fellow that supervised my ceramic coating starts with a N.
Feb 19, 2026 -
Niello BMW Elk Grove responded
It’s wonderful to hear from a long‐time guest. We’re glad our team greets you by name and delivers professional, courteous, and timely service while keeping your BMWs in top condition. Enjoy your new X1, and we look forward to supporting you again.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Great customer service and they focus on helping the
customer so that one can buy a car
customer so that one can buy a car
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by JULIOCESAR0425
Verified Customer
Verified Customer
Other Employees Tagged:
Essex Salcido
Jan 09, 2026 -
Niello BMW Elk Grove responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Great, clean, people were very friendly and the
atmosphere was very positive. A pleasurable experience
atmosphere was very positive. A pleasurable experience
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by NHOLLINS.CRAWLEY
Verified Customer
Verified Customer
Dec 24, 2025 -
Niello BMW Elk Grove responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
This bmw dealer was one of the best dealers I’ve ever had
the opportunity of going to. Everyone was so welcoming since the moment we got there until the moment we left. Will definitely be going back to buy m
the opportunity of going to. Everyone was so welcoming since the moment we got there until the moment we left. Will definitely be going back to buy more future cars off of them!
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by alejandrorodriguezforever13
Dec 09, 2025 -
Niello BMW Elk Grove responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Great experience, everyone we talked to was kind and got
straight to the point, only complaint is that getting my new car took 2 weeks longer than expected, but the condition it was in made up for it.
straight to the point, only complaint is that getting my new car took 2 weeks longer than expected, but the condition it was in made up for it.
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by Robert
Verified Customer
Verified Customer
Dec 07, 2025 -
Niello BMW Elk Grove responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Customer service was excellent.
He went over and beyond. He walked me thru the whole process.
He went over and beyond. He walked me thru the whole process.
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by SHARYLSMITH50
Verified Customer
Verified Customer
Other Employees Tagged:
Essex Salcido
Oct 26, 2025 -
Niello BMW Elk Grove responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
First class luxury car dealership.
I was treated with courtesy and respect and bought a great car at a reasonable price.
I was treated with courtesy and respect and bought a great car at a reasonable price.
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by BEAUFORT37
Verified Customer
Verified Customer
Sep 11, 2025 -
Niello BMW Elk Grove responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Very helpful and made the buying process quick and easy.
I would recommend this dealership and Steve to friends and family.
I would recommend this dealership and Steve to friends and family.
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by DARRIN7
Verified Customer
Verified Customer
Other Employees Tagged:
ALEXIS GALINDO
, Angad Chhina, BRETT LYNN, Essex Salcido, STEVE TRACY, Po
Sep 07, 2025 -
Niello BMW Elk Grove responded
Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I wanted to review Timothy, the finance manager that
helped me recently purchase my 23 M440. I have qualified for and paid off several large loans and none of those loan reps assisted very well. I usua
helped me recently purchase my 23 M440. I have qualified for and paid off several large loans and none of those loan reps assisted very well. I usually end up doing a lot of the legwork and research myself. So I was surprised at the length Timothy went to to make my purchase a success. He went above and beyond the call and made it happen making sure that I received the best deal Niello BMW could offer. Thank you, Timothy! I’m not surprised he is a finance manager, and I’m sure he is instilling the same customer satisfaction results in those who work for him.
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by Budhouston
Other Employees Tagged:
EDWARD RICHARDSON, Timothy, finance manager, 6 stars
Sep 04, 2025 -
Niello BMW Elk Grove responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131