I took my Ford Explorer to Tasca Ford because I picked up - Walter M.
I took my Ford Explorer to Tasca Ford because I picked up a nail in my right front tire, and Samantha Krempasky was the service advisor who assisted me at the Quick Lane. We discussed the problem, and I explained my reluctance do drive a car that had a plugged tire. So, we discussed some options, and one option was to purchase one new tire if the tread depth in the other tires was adequate and close to a new tire. So, after the mechanics checked the tread depth of the remaining tires, they said I would be able to purchase one tire. Samantha checked their tire stock, and she was able to find the exact brand of tire that was currently on my Explorer. So, it only took two days to get the tire, and Samantha gave me an appointment, and the mechanic mounted, balanced, and after doing a courtesy alignment, my vehicle was ready in about an hour. Samantha did a great job in assisting me to resolve my problem, while keeping the safety of my wife and I driving the vehicle her top priority.
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