Chapman Ford of Horsham
Horsham, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Chapman is the best. They are honest from the beginning and do not hide anything. I could not be happier with their customer service and professionalism. Thank you Dorian They are honest from the beginning and do not hide anything. I could not be happier with their customer service and professionalism. Thank you Dorian in Sales and Michael in Service! More
Well organized. Informative staff with excellent customer service skills. Honest assessments with upfront pricing. Maintenance videos are a plus. Waiting room neat a Informative staff with excellent customer service skills. Honest assessments with upfront pricing. Maintenance videos are a plus. Waiting room neat and clean. Service updates are also a welcome asset. This is my long time dealership and I highly recommend their sales and service teams More
Chapman Ford offers valet service which works out great for me. From sales to service they are very professional and efficient. Highly recommend. for me. From sales to service they are very professional and efficient. Highly recommend. More
Our service advisor James was very helpful. He helped with a rebate on the works package. The technician did a great job & was very communicative. He helped with a rebate on the works package. The technician did a great job & was very communicative. More
Sales people were helpful in finding a car that suited my needs. Manager got a good price for what I was looking for. needs. Manager got a good price for what I was looking for. More
Service department is always , friendly, accommodating and friendly, answering any questions I may have. The mechanic, Jeff Fakette listens to my concerns, and repairs my car with knowledge of issues. and friendly, answering any questions I may have. The mechanic, Jeff Fakette listens to my concerns, and repairs my car with knowledge of issues. Always friendly and knowledgeable. More
I went in there not knowing what i was looking for and James and Corey took the time to find the perfect vehicle for me James and Corey took the time to find the perfect vehicle for me More
Everybody we came into contact with was so kind and not pushy at all, they let us take our time to think about the sale and didn't pressure in the slightest. John was so kind and helpful! He was extremely pushy at all, they let us take our time to think about the sale and didn't pressure in the slightest. John was so kind and helpful! He was extremely patient and upfront about everything, which made it even easier to decide to buy the car with his help. I got a free hat out of it and LOVE my car so much. Thank you Chapman Ford but especially John!! More
Pricing is a little on the high side, and they are not very willing to negotiate. Finance and the transaction was fast, fair and easy. Extended warranty package is a little sketchy. Overall experience was very willing to negotiate. Finance and the transaction was fast, fair and easy. Extended warranty package is a little sketchy. Overall experience was at best average and was saved by the finance package. More



