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Chapman Ford Northeast Philadelphia
Philadelphia, PA
990 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 990 reviews
September 22, 2026
Polite every informed great service fast word nice and clean shop and would take my car back to service it clean shop and would take my car back to service it More
by levilumsden481
Employees Worked With
September 22, 2026
I like the professionalism of each and every associate that I’ve encountered at Chapman Ford. Bob Kiesler has been exceptional in explaining every option available to me. that I’ve encountered at Chapman Ford. Bob Kiesler has been exceptional in explaining every option available to me. More
by carp1856
Employees Worked With
September 21, 2026
Johnel Bethea was very nice to deal with. Professional and made me feel comfortable. Made the transaction very easy Professional and made me feel comfortable. Made the transaction very easy More
by Allenfine134
Employees Worked With
September 21, 2026
Great customer and vehicle service, plus the overall visible condition of the facility was good. visible condition of the facility was good. More
by hendersondondi
Employees Worked With
September 20, 2026
The team at Chapman Ford North East Philadelphia has been awesome to deal with. From the selection of trucks to the competitive pricing down through the signing. Every deal is smooth. awesome to deal with. From the selection of trucks to the competitive pricing down through the signing. Every deal is smooth. More
by ken
September 17, 2026
Went to Chapman for an oil change for a special they had til the end of the month , they asked me for the postcard saying they had a couple specials Currently. It did not specify you had to bring in the pos til the end of the month , they asked me for the postcard saying they had a couple specials Currently. It did not specify you had to bring in the post card . Instead of the Special , which was change oil and filter , check and top all fluids, check all tires and brakes, they charged me $151.00 instead of the special price of $119.00. Then said I needed all new wiper blades that were in excellent condition, not needed !! I will be taking my business to another dealer in the future . More
by Mjmlp
September 16, 2026
I never had problems when taking my car to Chapman. They always do great work, never had a problem. I am so happy I have a place I know that my car will be fixed properly. They always do great work, never had a problem. I am so happy I have a place I know that my car will be fixed properly. More
by Rhein.doris350
Employees Worked With
September 14, 2026
The service dept took good care of me. It was the service supervisor who helped and was able to get a car since mine would be there for 2 days. It was the service supervisor who helped and was able to get a car since mine would be there for 2 days. More
by Dflana2028
Employees Worked With
