Bob Keisler
Bob Keisler at Chapman Ford Northeast Philadelphia

Bob Keisler

Service Advisor

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

4.6
232 Reviews
4.6

232 Reviews

Write a Review

233 Reviews of Bob Keisler

September 06, 2026

Dealership Rating
Employee Rating

Always very helpful when I visit. Would be nice if they offered complimentary stacks and waters like other dealerships though! More

by tuffstuff
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

September 02, 2026

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The hpeople I worked with very helpful and professional. The mson person I worked with, Alyssa kept me informed of the progress of the repair. She answered all questions More

by joanne.toohey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa

Sep 02, 2026

Chapman Ford Northeast Philadelphia responded

Our service department enjoyed guiding you through the repair of your Ford Bronco Sport. Hearing that our team kept you informed and answered all your questions thoroughly means a lot to us.

September 02, 2026

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They were prompt with the service and did the assigned work very well. They proved the feedback on their video. More

by gibbswilliam55
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

Sep 02, 2026

Chapman Ford Northeast Philadelphia responded

Providing video feedback along the way is integral to how our service department operates. Knowing that our prompt service and thorough completion of the assigned work on your Lincoln Corsair met your expectations means a lot to us.

August 26, 2026

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We purchased a 2025 Ford Expedition. Chapman does all of the service. We use their excellent valet service. They pick up the car, service it, and return it to our home. The communication More

by Steve B
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Mulherin

Aug 27, 2026

Chapman Ford Northeast Philadelphia responded

Thank you for your kind feedback. We are pleased to hear that your experience with both our service team and valet program has been exceptional. Providing convenient, seamless service and clear communication throughout the process is something we strive for, and we truly appreciate your trust in Chapman to care for your 2025 Ford Expedition. Thank you for your continued business, and we look forward to serving you for many miles to come.

August 17, 2026

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I've been doing business with Chapman Ford for 27 years. Usually, a good place. More

by vahern632
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Recommend Dealer
Yes
Aug 19, 2026

Chapman Ford Northeast Philadelphia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Chapman Ford Northeast Philadelphia!

August 13, 2026

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Took me on time and was out of there in about an hour very good service. More

by mccaffertyjohn441
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Recommend Dealer
Yes
Aug 17, 2026

Chapman Ford Northeast Philadelphia responded

Thank you, John, for sharing about your experience with Chapman Ford Northeast Philadelphia. We appreciate your business and hope to see you again soon!

August 06, 2026

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My truck had a few issues, and although it took longer than I thought to get the truck back, they more than made up for it by covering expenses, washing the car, filling it up with gas, and delivering it More

by coachgorman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

Aug 06, 2026

Chapman Ford Northeast Philadelphia responded

Hearing that covering expenses, washing and refueling your Ford F-150, and delivering it to your home helped make up for the wait means a lot to our service team. We’re glad we could provide those extra touches and appreciate your kind words.

August 05, 2026

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Staff are very professional, polite and well trained. They are easy to speak with and work with More

by joanne.toohey
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Service Time
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Recommend Dealer
Yes
Aug 05, 2026

Chapman Ford Northeast Philadelphia responded

Our service team enjoyed working on your Ford Bronco Sport. Hearing that you found our staff skilled, courteous, and approachable means a lot to us.

July 31, 2026

Dealership Rating
Employee Rating

My appointment was convenient And thorough thank you Christine. Will use your services again Thanks again More

by jimbellccc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes , Christine

Jul 31, 2026

Chapman Ford Northeast Philadelphia responded

It’s wonderful to hear your service appointment was both convenient and thorough. We appreciate your trust and look forward to caring for your Ford again. Thank you for choosing us.

July 27, 2026

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Employee Rating

I like how tech send videos of everything there doing and let you know about any recalls on vehicle More

by Shortrebecca54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

Jul 28, 2026

Chapman Ford Northeast Philadelphia responded

Thank you, Rebecca, for choosing Chapman Ford Northeast Philadelphia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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