Bob Keisler
Bob Keisler at Chapman Ford Northeast Philadelphia

Bob Keisler

Service Advisor

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

4.6
241 Reviews
4.6

241 Reviews

Write a Review

241 Reviews of Bob Keisler

September 22, 2026

Dealership Rating
Employee Rating

Polite every informed great service fast word nice and clean shop and would take my car back to service it More

by levilumsden481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Chapman Ford Northeast Philadelphia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Chapman Ford Northeast Philadelphia!

September 22, 2026

Dealership Rating
Employee Rating

I like the professionalism of each and every associate that I’ve encountered at Chapman Ford. Bob Kiesler has been exceptional in explaining every option available to me. More

by carp1856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Chapman Ford Northeast Philadelphia responded

Your comments about the professionalism of our associates and Bob’s clear explanations mean a lot to our service team. We’re pleased we could clarify all available options during the service on your Ford Edge.

September 21, 2026

Dealership Rating
Employee Rating

Great customer and vehicle service, plus the overall visible condition of the facility was good. More

by hendersondondi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Chapman Ford Northeast Philadelphia responded

Knowing our service for your Ford Fiesta and the condition of our facility met your expectations is rewarding. Thank you for the five-star rating.

September 17, 2026

Dealership Rating
Employee Rating

Went to Chapman for an oil change for a special they had til the end of the month , they asked me for the postcard saying they had a couple specials Currently. It did not specify you had to bring in the pos More

by Mjmlp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roy Fernandes

September 16, 2026

Dealership Rating
Employee Rating

I never had problems when taking my car to Chapman. They always do great work, never had a problem. I am so happy I have a place I know that my car will be fixed properly. More

by Rhein.doris350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Chapman Ford Northeast Philadelphia responded

Knowing that you’ve always had reliable service for your Ford Escape means a great deal to our team. Bob and our service department appreciate your trust in us to fix your Ford Escape properly each time.

September 14, 2026

Dealership Rating
Employee Rating

Amazing service! They listened to all of my concerns and the problems I was having with my car, fixed the issues and recommended other services I may need in the futu More

by Krystal G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

Sep 14, 2026

Chapman Ford Northeast Philadelphia responded

Knowing our service team listened to your concerns and quickly got your Ford Escape back in shape is rewarding. Your kind words about our professional approach and the recommendations we provided mean a lot to our team. Thank you for choosing our service department, and we look forward to your next visit.

September 10, 2026

Dealership Rating
Employee Rating

Thay came and picked my car up at my house and returned it no charge that’s awesome thay always take care of my car and I will always go to the dealer thay are the best More

by Kisslingjim61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

Sep 10, 2026

Chapman Ford Northeast Philadelphia responded

Hearing that our at-home pick-up and return service at no cost was so helpful means a lot to our service department. We appreciate your loyalty and look forward to caring for your Ford Explorer again.

September 10, 2026

Dealership Rating
Employee Rating

They are always very courteous and informative when explaining what needs to be corrected and done in a timely manner. More

by Khartzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

Sep 10, 2026

Chapman Ford Northeast Philadelphia responded

Knowing that our service team’s clear and prompt explanations of needed repairs have met your expectations means a lot to us. Thank you for trusting us with your Ford Fusion.

September 06, 2026

Dealership Rating
Employee Rating

Always very helpful when I visit. Would be nice if they offered complimentary stacks and waters like other dealerships though! More

by tuffstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

Sep 24, 2026

Chapman Ford Northeast Philadelphia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 02, 2026

Dealership Rating
Employee Rating

The hpeople I worked with very helpful and professional. The mson person I worked with, Alyssa kept me informed of the progress of the repair. She answered all questions More

by joanne.toohey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa

Sep 02, 2026

Chapman Ford Northeast Philadelphia responded

Our service department enjoyed guiding you through the repair of your Ford Bronco Sport. Hearing that our team kept you informed and answered all your questions thoroughly means a lot to us.

1
...

Dealership Inventory (270 Vehicles)

used 2026 Mercedes-Benz AMG GLE 53e car, priced at $86,489
2026 Mercedes-Benz AMG GLE 53e
used
Selenite Gray Metallic exterior
Automatic
All-wheel Drive
new 2027 Ford Explorer car, priced at $42,506
2027 Ford Explorer
new
Vapor Blue exterior
Automatic
Four-wheel Drive
used 2020 Jeep Wrangler Unlimited car, priced at $31,489
2020 Jeep Wrangler Unlimited
used
Ocean Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $66,194
2026 Ford F-150
new
Star White exterior
Automatic
Four-wheel Drive
used 2023 Ford Escape car, priced at $23,489
2023 Ford Escape
used
Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford Transit-150 car, priced at $44,775
2026 Ford Transit-150
new
Oxford White exterior
Automatic
Rear-wheel Drive