17 Maryland Subaru Dealers

Herb Gordon Subaru service is fair, honest, convenient, - cameron.asylum@verizon.net

Herb Gordon Subaru service is fair, honest, convenient, and easy to schedule. Vitaliy is a great service representative!

Samantha is excellent as a salesperson; pleasant, - toroam728

Samantha is excellent as a salesperson; pleasant, knowledgeable and courteous. She was involved in every detail of the sale, and made sure we were totally satisfied, even after the sale.

Polite and professional. - gymiedean

Polite and professional. I was in and out in no time. My car was taken care of and even got a free car wash afterwards. Love the crew here.

They really went out of their way to do what I wanted - mina3333

They really went out of their way to do what I wanted QUICKLY. I seriously put them in the wringer to get me test driven, trade assessed, loan docs written, tags transferred and out the door in 1.5 hours. Amazing. And they were super nice, to boot. Go Fitz-Way people! You guys rock!

Salesman Matt Wood Bothe the salesman - John K.

Salesman Matt Wood Bothe the salesman Matt Wood and the general manager Billy Sadtler were easy to work with and very helpful. Didn't feel any high pressure tactics at all.

Service dept does repairs/maintenance correctly the first - jackson1502

Service dept does repairs/maintenance correctly the first time. Their customer service is A+. Responsible. I would recommend this dealer to all Subaru drivers.

EZECKIAL MEEKS: My husband and I were especially pleased - nancymidgett

EZECKIAL MEEKS: My husband and I were especially pleased with the technology lesson given to us by Ezeckial Meeks. He told us about the many uses of all the special options available for our Forester Touring, More importantly, he took the time to specifically input options to our special needs. Execkial is a very joyful, knowledgeable man who displays his love of his work and his appreciation of all the Forester can do. We highly recommend Execkail for any instructions pertaining to the technology of your car.

I couldn’t be more pleased and happier with the service - Martin

I couldn’t be more pleased and happier with the service provided by Ourisman Motors of Waldorf in the purchase of my 2024 Subaru Forester. Specifically, starting with Ms. Amanda Sisk that provided the Forester car data, set up appointment, and ensured following my buy that my extended warranty coverage got put in place properly. For the majority of the sales work upon getting to the dealer, Mr. Mason Greenwell provided superb professional, personal and poised sales service. He explained all aspects of the sale, allowed for a test drive, and expertly took me through the purchase process and made it all effortless. I know he did great job because he answered my many questions on the car features, of which are many along with sound replies on the sales contract covering my purchase. He did it confidently but with firm understanding and answered my questions clearly and concisely. I made long 1.5-hour trip across town from the Virginia side to get there and he made it worthwhile. So, I would highly recommend using Mr. Mason for your purchase and don’t let distance get in the way of making it over to Ourisman Motors of Waldorf. I sure glad I did and am extremely satisfied and happy with a 2024 Forester.

Great dealership. - TR

Great dealership. I’ve bought and serviced my Subaru at this location. They’ve been awesome

I love my 2nd Subaru Outback and continue to have it - Sandra Davis

I love my 2nd Subaru Outback and continue to have it serviced at the Frederick MD Subaru dealership because the service people there are always patient and listen to my questions and don’t treat me like “an old dumb lady”.

Solid, prompt and VERY friendly service. - Bmore used car owner

Solid, prompt and VERY friendly service. As probably with any dealership, watch out for and ask about junk fees with quote. They change the price pretty fast and significantly.

Tamara Metz was super to work with and went the extra - RC

Tamara Metz was super to work with and went the extra mile to get the Forester Limited in the color that I wanted. She was very knowledgeable and patient. The day of the transaction she made it easy with no high pressure. She also introduced me to all members of the service department.

I had an amazing experience buying my new wonderful 2024 - pameverett

I had an amazing experience buying my new wonderful 2024 Subaru Crosstrek. My agent was Vik and he was outstanding from the beginning to the end. He kept me well informed, educated me about the car, answered all my questions and kept me in close contact with the financing of my car. I bought the car online and he even drove the car to my house since I live out of state. I would highly recommend his as buying agent and I G Burton Glen Burnie, MD. Vik was personable, understanding and very pleasant to work with at all times.

COULDN'T SAY ENOUGH GOOD ABOUT SALES REP KEEDON SALES - staceylilly319

COULDN'T SAY ENOUGH GOOD ABOUT SALES REP KEEDON SALES MANAGER MAX AND FINANCE MANAGER DANIEL!!!! I was in a bad spot with my car being wrecked and having a hard time with the gap insurance paperwork, keedon called me and blocked out time to sit down and help me get everything I needed to send to them. (530 pm) Max helped me with everything. then after all that was done helped me pick out a car. ALL 3 GUYS STAYED TILL AROUND 10PM GETTING EVERYTHING DONE FOR ME SO THAT I COULD DRIVE HOME THAT DAY!! ! I didn't expect to leave with a car that night. THIS IS MY 2ND CAR I GOT WITH THEM. THESE GUYS TRULY GO ABOVE AND BEYOND TO HELP YOU!!! JESSICA in the auto shoppe is also TRULY AMAZING. my last car my son blew 2 of my tires and I called her I didn't have an appointment but she told me to have it brought in and she will take care of it right then!!! I WOULDN'T GO ANYWHERE ELSE!!!!!

William " Trei" was my sales consultant and he was - jasoncatanzariti

William " Trei" was my sales consultant and he was absolutely amazing. I was very pleased with the entire purchasing process from start to finish. I am a former car sales consultant so I kind of know how the process goes and I wasn't looking forward to the process of haggling and negotiating but I was all prepared to do so. Shockingly, Trei came to me with a great price right from the start and a great trade in value on my current vehicle as well. I was never lowballed in any point of the buying process and thought the original deal they worked up was very fair for both sides. This is my first Subaru and my first purchase with Jones. I am extremely impressed with my new Ascent. I simply love it. Thank you to everyone involved in my sale. I believe that I am a Subaru owner for life now and I will absolutely buy everyone from this dealership! I am hoping that the service department is equally good as the sales department. Definitely look past the 2 one star reviews to the right. One has nothing to do with the dealership itself, it is an MVA issue and the other is common practice through all dealerships.

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.