17 Maryland Subaru Dealers

It’s basically the people who work there. - dlo9

It’s basically the people who work there. Everyone is informed, involved and ready to help with any questions or concerns.

My salesperson was Samantha, she called when the car I - kferrusi

My salesperson was Samantha, she called when the car I was interested in arrived early; it was ready and waiting when I got there. She suggested I look at a second car for comparison. This was my first Subaru from Buchanan and my fifth Subaru in all. Samantha, Mike, and Smiley made this a very low-pressure experience. They efficiently arranged financing, insurance, and DMV registration. I was introduced to the service manager and tech expert. Now I know who to call. The Forester was perfectly clean and shiny and had a full tank of gas on the day I picked it up. I look forward to going places in my new Forester and building a relationship with the staff at Buchanan. Thanks Sam!

Follow up on a new car purchase to review all the - Sallyljones58

Follow up on a new car purchase to review all the features of the car. Explanations were great, quick and thorough.

They greeted my mom and I as soon as we entered. - Linda

They greeted my mom and I as soon as we entered. Our sales person, Matt was super friendly. He answered all of the questions we had. Super great experience!

Annapolis Subaru was absolutely fantastic to deal with. - patscarnright

Annapolis Subaru was absolutely fantastic to deal with. Their professionalism, friendliness and attention to detail made our experience the best we have had when purchasing/leasing a new vehicle.

Very easy to schedule service appointment. - routes_hats.0g

Very easy to schedule service appointment. Day of appointment customer service was excellent; car was ready when promised (I waited at dealership during service).

Kern Wilson asked what I wanted and found the perfect SUV - dlamitzel2

Kern Wilson asked what I wanted and found the perfect SUV for me. He answered all of my questions, paired my phone and taught me the technology that's new to me. He's professional, friendly and there was no pressure. The entire process, from test drive to taking delivery of my Outback, was easy and stress free. Kern has called to see how I was doing with my new SUV and I have an appointment to learn more about the exciting features it has. AutoNation provides excellent customer service for their customers.

This review is about Darin Elmore, who I worked with to - jkommelb

This review is about Darin Elmore, who I worked with to purchase a new Subaru Ascent. I went to Fitzgerald to see if they'd beat another local dealer's offer, and they did. Darin didn't play any games, just took what I was asking for and showed me what they had and could offer. It was very smooth, and Darin was very professional. He went above and beyond, as well, retrieving my EZPass and a seatback mirror that I had forgotten in my trade (doh!) and returning them to me the next day when I came in to drop something off. All in all, highly recommend working with Darin to purchase a vehicle if you want a straightforward, no nonsense experience.

I couldn’t be more pleased and happier with the service - Martin

I couldn’t be more pleased and happier with the service provided by Ourisman Motors of Waldorf in the purchase of my 2024 Subaru Forester. Specifically, starting with Ms. Amanda Sisk that provided the Forester car data, set up appointment, and ensured following my buy that my extended warranty coverage got put in place properly. For the majority of the sales work upon getting to the dealer, Mr. Mason Greenwell provided superb professional, personal and poised sales service. He explained all aspects of the sale, allowed for a test drive, and expertly took me through the purchase process and made it all effortless. I know he did great job because he answered my many questions on the car features, of which are many along with sound replies on the sales contract covering my purchase. He did it confidently but with firm understanding and answered my questions clearly and concisely. I made long 1.5-hour trip across town from the Virginia side to get there and he made it worthwhile. So, I would highly recommend using Mr. Mason for your purchase and don’t let distance get in the way of making it over to Ourisman Motors of Waldorf. I sure glad I did and am extremely satisfied and happy with a 2024 Forester.

I'd like Frederick Subaru because there is no pressure - shapes.0-lark

I'd like Frederick Subaru because there is no pressure with the sale. Additionally, when I did the paperwork to purchase the vehicle, I was not given a hard sell on additional services offered by the dealership. That makes a big difference to me. I also like Frederick Subaru's service department. I've used them in the past and they are one of the reasons that I continue to buy from Frederick Subaru.

The friendliest staff I’ve ever met! - wondlyn_1990

The friendliest staff I’ve ever met! Everyone was wonderful and I got the absolute best deal!

Kara was wonderful to work with. - Whsimpson1

Kara was wonderful to work with. Very knowledgeable, pleasant, and respectful. Instead of using high pressure sales tactics, which we would immediately walk away from, she was patient and very helpful, answering all questions and taking the time to demonstrate all the functions and capabilities of the new Outback Touring XT.

I had an amazing experience buying my new wonderful 2024 - pameverett

I had an amazing experience buying my new wonderful 2024 Subaru Crosstrek. My agent was Vik and he was outstanding from the beginning to the end. He kept me well informed, educated me about the car, answered all my questions and kept me in close contact with the financing of my car. I bought the car online and he even drove the car to my house since I live out of state. I would highly recommend his as buying agent and I G Burton Glen Burnie, MD. Vik was personable, understanding and very pleasant to work with at all times.

COULDN'T SAY ENOUGH GOOD ABOUT SALES REP KEEDON SALES - staceylilly319

COULDN'T SAY ENOUGH GOOD ABOUT SALES REP KEEDON SALES MANAGER MAX AND FINANCE MANAGER DANIEL!!!! I was in a bad spot with my car being wrecked and having a hard time with the gap insurance paperwork, keedon called me and blocked out time to sit down and help me get everything I needed to send to them. (530 pm) Max helped me with everything. then after all that was done helped me pick out a car. ALL 3 GUYS STAYED TILL AROUND 10PM GETTING EVERYTHING DONE FOR ME SO THAT I COULD DRIVE HOME THAT DAY!! ! I didn't expect to leave with a car that night. THIS IS MY 2ND CAR I GOT WITH THEM. THESE GUYS TRULY GO ABOVE AND BEYOND TO HELP YOU!!! JESSICA in the auto shoppe is also TRULY AMAZING. my last car my son blew 2 of my tires and I called her I didn't have an appointment but she told me to have it brought in and she will take care of it right then!!! I WOULDN'T GO ANYWHERE ELSE!!!!!

William " Trei" was my sales consultant and he was - jasoncatanzariti

William " Trei" was my sales consultant and he was absolutely amazing. I was very pleased with the entire purchasing process from start to finish. I am a former car sales consultant so I kind of know how the process goes and I wasn't looking forward to the process of haggling and negotiating but I was all prepared to do so. Shockingly, Trei came to me with a great price right from the start and a great trade in value on my current vehicle as well. I was never lowballed in any point of the buying process and thought the original deal they worked up was very fair for both sides. This is my first Subaru and my first purchase with Jones. I am extremely impressed with my new Ascent. I simply love it. Thank you to everyone involved in my sale. I believe that I am a Subaru owner for life now and I will absolutely buy everyone from this dealership! I am hoping that the service department is equally good as the sales department. Definitely look past the 2 one star reviews to the right. One has nothing to do with the dealership itself, it is an MVA issue and the other is common practice through all dealerships.

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.