Sheehy Subaru Hagerstown

Emma, who checked us in and answered questions was terrific. Technician sent us a video and explanation of our vehicle, which was perfect. And we made it home without a breakdown so I guess they did a terrific. Technician sent us a video and explanation of our vehicle, which was perfect. And we made it home without a breakdown so I guess they did a good job. More

Excellent job done On my car today I’m very pleased with the work .Will come back and recommend the work .Will come back and recommend More

Always is a good service department and informs you of any items that need to be looked at in the future any items that need to be looked at in the future More

I was told that my appointment (9:30) would take about 2 hours. I was actually 30 minutes early (less traffic than expected) to get a new windshield and was done by 10:30. I was very happy with this appoint hours. I was actually 30 minutes early (less traffic than expected) to get a new windshield and was done by 10:30. I was very happy with this appointment. Good job, Sheehy Subaru of Hagerstown, MD. 😊😊 More

A friendly and professional staff. I have never been disappointed with the maintenance department. I was kept informed by video of the car undercarriage sent via text during the inspe I have never been disappointed with the maintenance department. I was kept informed by video of the car undercarriage sent via text during the inspection and check up. If there had been an unexpected problem, I could have called rather than waiting until pick up time. Excellent! More

Sheehy Hagerstown is awesome! The customer service and all employees I’ve dealt with are terrific! The collision center repaired my car quickly and the cost was very reasonable. I The customer service and all employees I’ve dealt with are terrific! The collision center repaired my car quickly and the cost was very reasonable. I bought my car at Sheehy due to great service in the past. I wasn’t disappointed this time either! Shout out Josh Grove awesome customer service! More

Relaxed, not pushy, helpful, transparent, patient! Everyone was friendly and seemed to work together. If they didn’t have the answer to a question, they found it. Everyone was friendly and seemed to work together. If they didn’t have the answer to a question, they found it. More

From our first visit everyone was attentive, polite and not pushy. Sales and service teams are hands down the best I’ve seen! Follow up calls were done, which meant they were not just there for the sell, b not pushy. Sales and service teams are hands down the best I’ve seen! Follow up calls were done, which meant they were not just there for the sell, but the entire experience. Highly recommend! More

Pleasant and helpful associate in service. Also willing to adjust appointment time due to inclement weather. Also willing to adjust appointment time due to inclement weather. More

They are so thorough. And they always provide a video explaining the inspection and what is recommended. And they always provide a video explaining the inspection and what is recommended. More