Tavon Shannon

After a serious accident where my car was totaled, I was in search of a used car within my budget to avoid any car payments. I worked with Humza Munir who immediately greeted me and found me a car that I re in search of a used car within my budget to avoid any car payments. I worked with Humza Munir who immediately greeted me and found me a car that I researched on CARFAX. I was seeking to purchase the car but requested the price include everything and on the street. He was diligent in securing the car for me and was aided by Tavon Shannon , Sales Manager who made sure I got what I wanted within the price I was looking to pay, bottom line I got the car I wanted at the price I wanted to prayed. Thank you Humza and Tavon! I referred a potential customer, I highly recommend both of them and I am a tough customer!Thank you Humza and Tavon! More

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The "face" of Heritage Subaru Owings Mills for us was Mark Dennis. He was everything one would want in a person who is selling you your next car. He was a superb guide to helping us decide on which car w Mark Dennis. He was everything one would want in a person who is selling you your next car. He was a superb guide to helping us decide on which car was right for us. He was friendly, knowledgeable, and just plain exceptional. More

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Ansley was extremely helpful with my husband and I purchasing our new Subaru Forester Hybrid. He was highly professional and friendly. He did everything to assist us and to make purchasing a new car l purchasing our new Subaru Forester Hybrid. He was highly professional and friendly. He did everything to assist us and to make purchasing a new car less stressful. He was extremely personal and he could tell I was nervous about this new vehicle. He was not satisfied until he could tell that I was satisfied. In case Ansley is wondering, I am really enjoying my new Subaru Forester Hybrid. Thank you for EVERYTHING! : )))) More

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Excellent experience here today. Happy with my outcome. Looking forward to my car. Thank you Happy with my outcome. Looking forward to my car. Thank you More

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Absolutely the best car buying experience I’ve ever had in my 35 years behind the wheel. The impressions started the moment we pulled onto the lost and every single person involved, from our Salesperson (A in my 35 years behind the wheel. The impressions started the moment we pulled onto the lost and every single person involved, from our Salesperson (Ansley) to Finance and management, was top notch. Dealerships in the area should take notes. No question we will be back! More

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Ansley Ratnayake was great to work with on my Certified Pre-Owned Subaru at Heritage Subaru Owings Mills. He worked with me every step of the way to try to get the best deal he could make for me. And, his Pre-Owned Subaru at Heritage Subaru Owings Mills. He worked with me every step of the way to try to get the best deal he could make for me. And, his followup after the sale to help me locate an owner's manual and give some guidance a couple days later on questions I had on how to use certain electronic features available on the vehicle was so helpful. He arranged home delivery of the vehicle to me, saving me a 2 hour drive round trip. Highly recommend Heritage and would definitely ask to work with Ansley again! Just because you're off the lot--you're not forgot! Thanks for help from Tavon, Andre, Jewell, and Matt, too. All really terrific people to deal with. More

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Nice people and considerate. Listened to my needs. Nice dealership. Clean updated. Friendly and caring. Listened to my needs. Nice dealership. Clean updated. Friendly and caring. More

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Tavon, Ansley, and Josh (funniest guy I've ever met) were an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test rid an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test ride with our kids to the day we should up to purchase a vehicle. If you're looking for consistency, kindness, trust, and reliability, ask for those 3 by name. More

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I had an excellent shopping experience from start to finish. Katie McGehee service was phenomenal. She explained everything clearly and ensured I was happy with the results every step of the way. I'm so finish. Katie McGehee service was phenomenal. She explained everything clearly and ensured I was happy with the results every step of the way. I'm so happy with my new Subaru. And I'm so happy shopped at heritage Subaru Owing Mills location, amazing service, truly went above and beyond. More

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The staff were attentive and no pressure to purchase the vehicle. Very good customer service! vehicle. Very good customer service! More

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