Ansley Ratnayake

Ansley was awesome. He listened to what I wanted and "we" found the best option for my needs within a vehicle. From start to finish, Ansley was professional, attentive, He listened to what I wanted and "we" found the best option for my needs within a vehicle. From start to finish, Ansley was professional, attentive, polite and treated me with the highest regard. Everyone at this dealership showed an extreme interest to help and a desired interest to please. Heritage Subaru-Owings Mills, has raised the bar to what other dealerships should aspire to become. Shawn Davie, the General Manager was very easy to speak with. He has a phenomenal team under him. I would recommend this dealership to not just my friends but also my family. Josh explained my options in a clear and concise manner while not getting impatient or showing fatigue. More

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Professional service. Salesman and Finance Manager were great. Good service and the prices were reasonable. Salesman and Finance Manager were great. Good service and the prices were reasonable. More

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Mr. Ansley immediately greeted me at the entrance door when I arrived at Heritage. Ansley is patient with a sense.of humor. He knows the product and industry. He has the top rating and I will refer him when I arrived at Heritage. Ansley is patient with a sense.of humor. He knows the product and industry. He has the top rating and I will refer him to others that are shopping for a car. Ansley answers all questions and follows up with excellent service! Respectfully, Cynthia N. More

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Ansley was extremely helpful with my husband and I purchasing our new Subaru Forester Hybrid. He was highly professional and friendly. He did everything to assist us and to make purchasing a new car l purchasing our new Subaru Forester Hybrid. He was highly professional and friendly. He did everything to assist us and to make purchasing a new car less stressful. He was extremely personal and he could tell I was nervous about this new vehicle. He was not satisfied until he could tell that I was satisfied. In case Ansley is wondering, I am really enjoying my new Subaru Forester Hybrid. Thank you for EVERYTHING! : )))) More

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Ansley Ratnayake was our sales associate when we wanted to purchase a lightly used 2025 Subaru Forester from Heritage Subaru in Owings Mills, Maryland. We communicated with him by email after identifying t to purchase a lightly used 2025 Subaru Forester from Heritage Subaru in Owings Mills, Maryland. We communicated with him by email after identifying the exact used car we wanted to purchase. Ansley worked with us right away to negotiate the price--without any fuss or run around--so we had a smooth transaction when we arrived the next day to test drive and purchase. Ansley was responsive to all of our questions throughout the entire process and had a wonderful sense of humor. We had a great time with him and would definitely buy another car here if he was our salesperson. More

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Absolutely the best car buying experience I’ve ever had in my 35 years behind the wheel. The impressions started the moment we pulled onto the lost and every single person involved, from our Salesperson (A in my 35 years behind the wheel. The impressions started the moment we pulled onto the lost and every single person involved, from our Salesperson (Ansley) to Finance and management, was top notch. Dealerships in the area should take notes. No question we will be back! More

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My buying process started out not great, but Andre and Ansley turned it around. Andre was kind and made up for the initial visit. The service technicians were really sweet too. Ansley turned it around. Andre was kind and made up for the initial visit. The service technicians were really sweet too. More

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I am a first-time car buyer and I had a fantastic experience with Heritage Subaru in Owings Mills. Ansley in particular was very kind, compassionate and helpful. I was quite anxious and at times conf experience with Heritage Subaru in Owings Mills. Ansley in particular was very kind, compassionate and helpful. I was quite anxious and at times confused about things, but he worked with the managers to make sure that I went through the buying process feeling informed and confident about my decisions. I am so grateful to have worked with Ansley and would recommend him to anyone, especially first-time buyers. More

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Ansley Ratnayake, our S&L consultant was extremely competent and so very pleasant of a human being. He could not have made , what is often somewhat unpleasant, a more congenial experience. I expect he competent and so very pleasant of a human being. He could not have made , what is often somewhat unpleasant, a more congenial experience. I expect he will have a big future in the company if they are smart enough to recognize his gifts. More

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After several weeks of researching vehicles and speaking with multiple dealerships, I ultimately chose Heritage Subaru, and I couldn’t be happier with the experience. The entire process was incredibly ea with multiple dealerships, I ultimately chose Heritage Subaru, and I couldn’t be happier with the experience. The entire process was incredibly easy. I was able to work through most of the questions and financial details ahead of time via email and text, which made everything very efficient. By the time I arrived at the dealership, the majority of the deal was already structured. Andre and Ansley were both fantastic to work with — responsive, professional, and patient in answering all of my questions. Even when I decided to change models during the process, they were able to quickly update the numbers and walk me through the differences without missing a beat. Ansley was especially impressive — extremely knowledgeable about the vehicles, trim comparisons, pricing, and overall process. This is our first Subaru, and there was definitely a learning curve with the features and technology, but the entire team was genuine, transparent, and thorough in explaining everything. The finance department was just as smooth and knowledgeable, making the final paperwork straightforward and stress-free. Overall, a great experience from start to finish. I highly recommend Heritage Subaru and their team. More

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