Joshua Jones

The "face" of Heritage Subaru Owings Mills for us was Mark Dennis. He was everything one would want in a person who is selling you your next car. He was a superb guide to helping us decide on which car w Mark Dennis. He was everything one would want in a person who is selling you your next car. He was a superb guide to helping us decide on which car was right for us. He was friendly, knowledgeable, and just plain exceptional. More

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Excellent experience working with Kyle. Was very knowledgeable on the features of the Subaru Forester and took time to highlight features that matched what I was looking for. Went above and Was very knowledgeable on the features of the Subaru Forester and took time to highlight features that matched what I was looking for. Went above and beyond during the sales process including assistance with delivery of the vehicle. Would easily recommend this dealership to anyone looking for a Subaru! More

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Ansley was awesome. He listened to what I wanted and "we" found the best option for my needs within a vehicle. From start to finish, Ansley was professional, attentive, He listened to what I wanted and "we" found the best option for my needs within a vehicle. From start to finish, Ansley was professional, attentive, polite and treated me with the highest regard. Everyone at this dealership showed an extreme interest to help and a desired interest to please. Heritage Subaru-Owings Mills, has raised the bar to what other dealerships should aspire to become. Shawn Davie, the General Manager was very easy to speak with. He has a phenomenal team under him. I would recommend this dealership to not just my friends but also my family. Josh explained my options in a clear and concise manner while not getting impatient or showing fatigue. More

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Mark Dennis was AMAZING—-he was friendly, supportive, knowledgeable, professional, patient & helped the car buying process move along seamlessly. This is the 3rd Subaru we have purchased or traded in and knowledgeable, professional, patient & helped the car buying process move along seamlessly. This is the 3rd Subaru we have purchased or traded in and I would not go anywhere else. I love my new car! Thanks Mark & the Heritage Subaru Owings Mills team!! More

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Mark is very personable and really knows the Subaru Brand. He treated and talked to me like he's known me a long time. He made me feel comfortable and did not try to over sell me, which can create unwa Brand. He treated and talked to me like he's known me a long time. He made me feel comfortable and did not try to over sell me, which can create unwanted pressure for the buyer. It was a pleasure doing business with him. Highly recommend. More

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Tavon, Ansley, and Josh (funniest guy I've ever met) were an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test rid an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test ride with our kids to the day we should up to purchase a vehicle. If you're looking for consistency, kindness, trust, and reliability, ask for those 3 by name. More

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We have purchased multiple cars from this location and they are always helpful and easy to work with. they are always helpful and easy to work with. More

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Outstanding in all aspects. Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leader Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leadership are exemplary. More

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I had decided to trade-up my 7 year old Subaru Forester for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, L for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, Limited, & Hybrid. He was able to answer my questions & had the keys ready for test driving. He was personable, professional, courteous, kind, & efficient. I would happily return to him for another purchase! Josh Jones helped with the financing matters & was also a pleasure to work with. Thank you gentlemen! More

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Ansley Ratnayake, our salesperson, was highly professional, knowledgeable, attentive and polite. There was a lot of cohesive teamwork evident throughout the dealership, too. Made for a pleasant e professional, knowledgeable, attentive and polite. There was a lot of cohesive teamwork evident throughout the dealership, too. Made for a pleasant environment. More

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