409 Connecticut Used Car Dealers

Gary was highly recommended to me and as luck would have - Ray

Gary was highly recommended to me and as luck would have it he was there the day I inquired about a new car. I had one in mind and although the car was in transit I still was in the car within a week. Gary is very personable and made me feel at ease and most importantly he was listening to me. He also fully explained the new car electronics and extras the new cars have these days. Painless transaction all in all I just had to sign Gary took care of the rest.

Carlos was the best! - hksilano

Carlos was the best! Made sure I got the numbers I wanted and that I was happy with everything. Went above and beyond to meet my goal. Highly recommend him!

On Dec 18,2024 I was helped by Steve Lang in looking at - Kimt10g

On Dec 18,2024 I was helped by Steve Lang in looking at 2021 rave 4 xle premium with 18,808 miles. To begin with, before driving the car on the road he went over every button in the car to show what it could do and how to adjust it - without even knowing whether I would bye the car. On the test drive he let me experience the different driving features and engine modes until I was comfortable, more than once. Upon return,we practiced parking as well.he answered and provided me with all the reports of inspections and warrantees and tie and brakes. In deciding to buy the car, he helped me totally step by step through the process clarifying everything. Having contacted over 20 other dealers since October -across CT and in NY and MA- I can say that Steve was the first salesperson to value me as a person who had an interest in a car that he believed to be what I said I was looking for. He helped me as well through the trade in process of my car. Other sales people have treated me a some lady, some elder, not a pricey customer,etc. I had expected to put a deposit down and get family to help me thru the process to avoid being scammed but I was able to understand the whole process and benefits from his expertise, value for the customer as an individual , and feel comfortable myself buying the car that is best for me. If you have an employee of the year or a model salesperson to mentor others, it should be him. I was not landing to service my car at a dealer,,but I will now and recommend this dealer to others as a refreshing change from dealers out to make the most from you.

JP was great! - pavb6393

JP was great! My second Nissan working with him. He is very patient, knowledgeable & professional. Everyone at Gates was very professional. We test drove cars at other car makers/dealers too during the process and liked that Gates detailed everything out in the quotes. Where as some dealers just showed the monthly payments and didn't show the final cost to lease or own the vehicle.

Service department is very helpful and professional. - francesmeissner

Service department is very helpful and professional. They were able to service the brakes without needing to reschedule. Quality service.

This was easy. - Howard.kilik

This was easy. My sales rep, coach Pete has been thorough and efficient. I've enjoyed the whole process and would recommend them whole heartedly

Harry and Matt were amazing to work with and able to get - vj122107

Harry and Matt were amazing to work with and able to get me the deal that I was looking for. They were both extremely helpful !

They really worked with me to keep me updated with the - Bcain8

They really worked with me to keep me updated with the progress of my order. Clay was great with helping me pick out all the details of the vehicle and Tom was so friendly and fantastic with helping me through the process and really stayed on top of my order to get my vehicle! Once i got my vehicle CJ gave me a great run through of all the features.

Branhaven Jeep Service Department is the best! - Mana

Branhaven Jeep Service Department is the best! I have been a customer since 2005. Great service, friendly and knowledgeable staff, great prices. I highly recommend!!

Brette is a fantastic advisor. - John Y.

Brette is a fantastic advisor.  Working with her was by far the best experience I've ever had buying/leasing a new car!  Never once did I feel like I was talking to a "car salesman"! It was like working with a friend and that is a priceless talent in the car business!   They should give her a raise! Not only will I be back when I'm ready for my next vehicle, I will be recommending Brette and Colonial to everyone I know who might be interested in a Mazda! 5 STARS all around!

Derek, Was a pleasure to work with, a rare gem and a - Donny

Derek, Was a pleasure to work with, a rare gem and a true honest person. I knew what I was looking for and no pushy sales tactics, he just answered my questions straigt forward. Negotiate a fair deal though I should of haggled more but price was in mark and budget. He has a calming demeanor that made the purchase that much more relaxing as well as his genuine stories. I can candidly say if you are seriously looking to purchase do your home work and look for Derek you won't be disappointed. As for the rest of team Sales manager and financial manager top notch.

Love Premier Subaru Middlebury! - mec

Love Premier Subaru Middlebury! Sales, service, management, and support staff are consistently exemplary. All are friendly, knowledgeable, efficient, patient, and professional. Highly recommend!

I had found the car I wanted on-line, and everyone at - b3driscoll

I had found the car I wanted on-line, and everyone at Schaller was extremely helpful and easy to work with via email and phone. I met with Mike Uhlman who was very patient and took the time to point out all of the many features. I would definitely go back and work with Mike and the team at Schaller again. I made the right decision and am thrilled with my new car.

Immediately upon using dealer rater I got a response and - kevin.e.gregory

Immediately upon using dealer rater I got a response and worked towards resolution. My consumer confidence in dealing with Quality went up exponentially based on how they worked with me.

They fixed 2 of my recall issues within just a few - kathymango181@gmail.com

They fixed 2 of my recall issues within just a few hrs,I've been to this dealership in the past & it seems like they have gotten even better,excellent service

I brought my Jeep in for a rear main seal. - robert.hubbard67

I brought my Jeep in for a rear main seal. They found it was leaking from the oil filter. Did the job and saved me down time and money. They always went the extra mile for their customers. Was very happy with their service.

Leased a new Tiguan and it's a lovely car. - backupbob7

Leased a new Tiguan and it's a lovely car. Had an issue shortly after but they provided a loan and resolved very quickly. Great service and always friendly.

This is the third Subaru I have purchased in the last six - thebean3511

This is the third Subaru I have purchased in the last six years and every time they just outdo themselves. The only reason I have bought so many cars in a short amount of time is because I just love it when a new one comes out like for example I purchased the Subaru Forester sport back in 2019, loved it, but then they came out with the wilderness and I love that even more

Excellent Interaction. - ekivell

Excellent Interaction. I was there for a new car lease - 2025 Hyundai Elantra SEL Sport. We had the typical negotiation and reached a satisfactory conclusion. Communication was good and car was delivered when promised.

Good customer service, it just seemed difficult for the - jrobertrussell

Good customer service, it just seemed difficult for the staff to make changes in scheduling as I had an urgent message code and was instructed to bring to dealer immediately

Goanna Nunez is who helped me when I brought my car in - PEGGYB110

Goanna Nunez is who helped me when I brought my car in for an oil change. He was polite, friendly and helpful.

If you are looking for a great Audi Sales Representative - Mark Pla

If you are looking for a great Audi Sales Representative seek out Mark Kline at Audi of Danbury. He is professional, knowledgeable, and friendly. Mark’s follow up is excellent. Thank you Mark for your assistance.

They make the extra effort to be sure you are satisfied. - matthew.zaccara

They make the extra effort to be sure you are satisfied. Great experiences with service and sales.

My opinion and response for the staff and services I work - JDC58

My opinion and response for the staff and services I work with and receive from Lombard Ford has not changed in last 6 years that I’ve been dealing with them - They are a pleasure to work with, not only on the sales side, but especially the service side. If you harp make me say something that I think needs to change….. then I’d have to ask Rob to buy better chairs for the service waiting room!! And maybe think about putting in a coffee machine…. Otherwise…. Keep doing what you’re doing!

Excellent attention, professionalism and integrity. - carg1972@hotmail.com

Excellent attention, professionalism and integrity. They only want to please all the clients, with a smile and positive attitude

Easy to make an appointment, The people were friendly, - Sean.iphone13

Easy to make an appointment, The people were friendly, and it seemed like I was in and out of there in no time, Very good

James was great and super helpful through the process. - gmomberger1971

James was great and super helpful through the process. The finance guy not so much.

Exceptional customer service received by Lucius, Leo and - OMINICORN

Exceptional customer service received by Lucius, Leo and Tom. They are personable, professional, knowledgeable, a pleasure to work with and let you feel at ease. Leo “the best sales person ever. Job well done .

They always do a great job! - Boe614

They always do a great job! I’ve been to other Acura dealerships in CT and this is by far my favorite.