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Secor Volvo Cars

New London, CT

4.8
1,524 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,524 reviews

September 24, 2026

Everyone and everything was ready at pick-up. Explained what was done. Went above and beyond to help return my rental car. Did not anticipate that act of kindness. More

by Dbuxton1234
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know the name of the nice man who helped return the rental.Give him a 5-star.
Sep 24, 2026 -

Secor Volvo Cars responded

Thank you for sharing your experience. We appreciate your recognition of our team's efforts at Secor Volvo Cars. Your feedback is valued.

Sep 24, 2026 -

Secor Volvo Cars responded

Thank you for choosing Secor Volvo Cars and for your five-star review! We're thankful for your business and glad to hear our team went above and beyond to assist you!

September 23, 2026

The service department was friendly and responsive. In this world of automated chatbots having someone to speak with that is friendly and helpful is appreciated! More

by patrickbrandcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Secor Volvo Cars responded

Thank you for recognizing our team's friendly and responsive service. We appreciate your feedback at Secor Volvo Cars.

September 20, 2026

Everyone was Very Helpful, informative and responsible . Both the receptionist and the technician were very courteous More

by Omelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

Secor Volvo Cars responded

Thank you for recognizing our team's helpful and courteous service. We appreciate your feedback at Secor Volvo Cars.

August 30, 2026

Service is professional and accurate. Very pleasant to deal with. Work preformed ahead of schedule. More

by Dlowe001@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyonni
Aug 31, 2026 -

Secor Volvo Cars responded

Thank you for your five-star review and kind words about our service team at Secor Volvo Cars! We'll see you next time!

August 25, 2026

As a first time Volvo customer I am very impressed with the quality service that we have been receiving We have a fleet of six Volvo S90 livery version sedan Secor has been awesome working with our com More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cholewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Guskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Secor Volvo Cars responded

Bruce, thank you for choosing Secor Volvo Cars and for sharing your feedback! It's great to read this stellar review, and we look forward to continuing to assist you and your team.

August 15, 2026

Have used Secor Volvo since I bought my C70 17 years ago. The service team has always been more than courteous, dependable & helpful. Nice waiting area & being able get a loaner when required is much apprec More

by DianeVG91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Guskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Secor Volvo Cars responded

Hi Diane – Thank you for being a loyal Secor Volvo Cars customer over the years! We truly appreciate your continued support and trust in our service team. We look forward to seeing you next time! Safe travels!

August 10, 2026

⭐️⭐️⭐️⭐️⭐️ SECOR Volvo – Outstanding Service During a long trip from Manhattan, Kansas to Niantic, Connecticut, our 2020 Volvo XC60 developed an engine warning light in the middle of severe storms and to More

by gcaldogno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyonni Hernandez
Aug 11, 2026 -

Secor Volvo Cars responded

Thank you for sharing your wonderful feedback! We are so glad that our team could assist you in a timely and efficient manner during your trip. We’ll pass along your kind words to Tyonni & the team. Safe travels from all of us at Secor Volvo Cars!

July 10, 2026

Quality service and customer care throughout the dealership. They appreciate their customers and strive to create a positive experience. More

by bmcgirr83
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2026 -

Secor Volvo Cars responded

Thank you for your kind feedback! We’re glad to hear you had a positive experience with our team at Secor Volvo Cars. Your satisfaction is our priority! Safe travels!

June 10, 2026

I was looking for a particular car in a certain price range within 100 miles from my home. They had what I wanted and it was worth the 99 mile trip. More

by lmfheger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Secor Volvo Cars responded

Thank you for choosing Secor Volvo Cars and sharing your experience. We're glad you found the car that met your needs. We appreciate your feedback.

June 07, 2026

Great experience at Secor Volvo. The sales person was kind, patient and very knowledgeable. The process of purchasing was timely and explained. Would definitely recommend this dealer More

by jennypinto10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Secor Volvo Cars responded

Hi Jenny! Thank you so much for your glowing review! We’re glad to hear that our team made your purchasing experience a smooth one. We look forward to seeing you again at Secor Volvo Cars!

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