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South Bay Hyundai

Torrance, CA

4.6
3,800 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,800 reviews

November 07, 2024

rude service team, didn't even wash my car, always did before. I will not be back after my lease is up. More

by joshuabpotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

South Bay Hyundai responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We'll be sure to use it as part of our continuous improvement training with our staff.

November 06, 2024

My advisor Andy did a phenomenal job of taking care of my car while in service, and providing me with a loner during the paint operation, delivered as promised. Couldn't be happier More

by sureshbhask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Nov 07, 2024 -

South Bay Hyundai responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience with Andy and thank you for giving us the opportunity to serve you. Please let us know if you have any questions.

November 06, 2024

Mace was super helpful. We had a great experience and would absolutely work with him again in the future. More

by markheidiob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Mace. Please let us know if there's anything else we can do for you.

November 06, 2024

I was in and out pretty quick, came in for a tire rotation and was taken care of More

by brentaragon84@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

November 06, 2024

I had a great experience with Anthony from the first time he called me, which was within one minute of submitting my inquiry. He gets a 10! More

by jenpirich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

South Bay Hyundai responded

Thank you for your excellent review. We are so pleased to hear that Anthony gave you the service you deserve. Have a wonderful holiday!

November 05, 2024

Anthony delivered my vehicle to me and went over all of the paperwork with great patience, and answering all of my questions. He also did a great job explaining the vehicle's basic functions and operation. More

by kbarthur03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

November 05, 2024

Very helpful. Didn’t make you feel pressured. A really enjoyable experience. Answered all my questions More

by Afedexmom
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

South Bay Hyundai responded

We are ecstatic to hear that Raymond and our team made sure you received the 5-star service you deserve! Thank you so much for taking the time to leave this review and please let us know if you have any questions!

November 04, 2024

Delivery was very easy and Mace was excellent. The car was delivered with 1 key fob not programmed so I could only use 1 key fob of the 2. Mace was nice enough to come back out and replace the bat More

by ann_win88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

South Bay Hyundai responded

We appreciate your kind review and understand your frustration about the key fob. We take our reviews to heart and will be discussing this at our next team meeting. We will let Mace know to keep up the good work.

November 04, 2024

Everyone here was so incredibly helpful and kind, while also being so knowledgeable. I feel good about our purchase and know the dealership will stand behind the product. More

by mjm
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

Great customer service, excellent communication, no issues, love the car, no complaints with this dealership. More

by erinpren
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.