South Bay Hyundai

Service Department needs to contact/update customers on their car status. I felt like I was getting the run around! Calling Wait time and dropped calls was terrible! Asked twice for replaced parts but d their car status. I felt like I was getting the run around! Calling Wait time and dropped calls was terrible! Asked twice for replaced parts but did not receive them. I was charged twice for parts that were ordered -thank goodness I noticed it on the paperwork! I will not be going back to this dealership for service! More

Jack Kim continues to provide above and beyond customer service for me and my vehicles. He is the exemplary example of what customer service is all about! The waiting area at SB Hyundai continues to be f service for me and my vehicles. He is the exemplary example of what customer service is all about! The waiting area at SB Hyundai continues to be fastidiously maintained (including the bathrooms)! I always have a great experience when I visit and highly recommend them when seeking service for you Hyundai vehicle! More

Nicole was great and so were all the staff. Professional and kind! They answered all questions! Professional and kind! They answered all questions! More

I was treated very nice at South Bay Hyundai. My new car had an issue and was there for an extended period of time. Irving was my advisor and he was great. He returned calls and explained things My new car had an issue and was there for an extended period of time. Irving was my advisor and he was great. He returned calls and explained things very well. I also want to mention that the cashier staff was very friendly and helpful. More

A huge shout-out to Will and the team at South Bay Hyundai! There were awesome in helping me navigate a warranty issue with our 2017 Tucson. Will did a great job coordinating with Hyundai Corporate, Hyundai! There were awesome in helping me navigate a warranty issue with our 2017 Tucson. Will did a great job coordinating with Hyundai Corporate, while keeping me in the loop regarding the status around a rebuilt engine that got completed ahead of schedule. More

Slow to respond when you drive up for appointment happen twice.waited at least average 7 minutes before going inside. Only offer salty snacks nothing sweet. Wait time long with no updates didn't receive eta twice.waited at least average 7 minutes before going inside. Only offer salty snacks nothing sweet. Wait time long with no updates didn't receive eta on arrival. After 3 hours and 30 mins found out for myself More

Leo was absolutely amazing in how he handled my service needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. If not for any other reason, I would return to this service center because of his care and handling. More

This has to be one of the worst dealerships to ever exist. They were rude and wouldn’t help us. All we wanted to do was buy a car. I’m so glad there are other Hyundai dealers in the area. exist. They were rude and wouldn’t help us. All we wanted to do was buy a car. I’m so glad there are other Hyundai dealers in the area. More

Ryan was an excellent sales rep professional without being pushy gave us all the info we needed to make a purchase terms decision. being pushy gave us all the info we needed to make a purchase terms decision. More

William was very helpful and walked me through everything I needed done on my car. He helped set up an Uber for me too so I didn't have to wait at the dealership. He was very nice. I needed done on my car. He helped set up an Uber for me too so I didn't have to wait at the dealership. He was very nice. More