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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
1,780 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,780 reviews

December 19, 2024

I think after taking my car since I bought it the service dept would know the work previously done 8 months prior and recommend that I have it done again. More

by ADANIELL1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Tam
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December 19, 2024

Billy in Service and Charlie in Finance both worked as a team to provide me with excellent customer service. It's refreshing in a culture that has forgotten that the customer drives the success by It's loy More

by BANKONME5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy in Service
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Dec 19, 2024 -

Sierra Honda responded

Thank you for your very encouraging words about our awesome team. Billy and Charlie are both great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!

December 19, 2024

Service teams must pick up the phone lines when customers called for the services. Especially when the recall work needs to be done. This needs to improve and corrections. More

by tsuitaiyan
Recommend Dealer
No
Employees Worked With
Adam Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Service teams must pick up the phone lines when customers called for the services. Especially when the recall work needs to be done. This needs to improve and corrections. More

by tsuitaiyan
Recommend Dealer
No
Employees Worked With
Adam Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Customer service was great. Fast and efficient. Answered all questions I had. Would come again. More

by Dg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 20, 2024 -

Sierra Honda responded

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 19, 2024

Kevin Eng is always pleasant to with. He explains what is going to be done and how much it will cost. This time it was a recall. He arranged to have me taking home by LIFT then walked More

by Annie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Sierra Honda responded

Annie, We appreciate you taking the time to leave Kevin this positive review! We are honored that you have continuously confided in us with your automotive needs, and we are glad that he consistently provides you with thorough and efficient service and that he could make this experience with us no different. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

December 19, 2024

The service was excellent. Thanks Kevin and Siearra Honda for your quick and professional service. More

by JLGILES27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Sierra Honda responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that Kevin's and the team's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service!

December 19, 2024

Kevin Eng is always helpful and takes care of the problem effeminately. Keeps you up to date and in a timely manner. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Sierra Honda responded

Annie, thank you for leaving Kevin this kind review! We are glad that he consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

December 19, 2024

Kevin and Yessie were so efficient, knowledgeable and friendly when scheduling and taking care of a recall etc…. More

by joanierugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
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Dec 20, 2024 -

Sierra Honda responded

Thank you for sharing your positive experience with us. We are glad that Kevin and Yessi got your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Safe travels!

December 19, 2024

The Sierra Honda Team was fast, friendly, and had great communication! All of our questions were answered and we knew we were well taken care of. Thank you! More

by SURFLVR911SC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Sierra Honda responded

Thank you for sharing your positive review! We are happy to hear that our team provided you with a seamless and informative experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any futher questions or concerns.

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