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Russ Darrow Honda
Milwaukee, WI
1,720 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,720 reviews
October 15, 2023
Has R. Darrow EVER replaced shocks before? Obviously, yes. Therefore they should be able to quote a near exact price. Instead my price was $90 over the quot Darrow EVER replaced shocks before? Obviously, yes. Therefore they should be able to quote a near exact price. Instead my price was $90 over the quote which was given. Also, the price was so astronomical, that I believe I will now go to a small garage I know of, which will perform the work needed at (probably) 3/4 of the price Darrow would charge. More
by sh
Employees Worked With
August 07, 2023
Genuinely one of the highest price honda dealerships in the region. They will try lots of tricks to move vehicles and keep you in the dark as much as possible so they can get the most money out of you. Mak the region. They will try lots of tricks to move vehicles and keep you in the dark as much as possible so they can get the most money out of you. Make sure you are communicating along the way because they will try and switch things around last minute. Also because it's a honda, never buy the warranties More
by hondacrvowner24
Employees Worked With
Porchia Woodson
July 10, 2023
Good consistent service with a great working staff. I will go back! They treat their customers well! I will go back! They treat their customers well! More
by rpproductions81
April 20, 2023
Very kind,courteous,and quick service. My sales rep Lisa was also kind and courteous. Very willing to work with me and my needs. My sales rep Lisa was also kind and courteous. Very willing to work with me and my needs. More
by Majikman
March 30, 2023
After 25 years, I am no longer a Honda customer. The sales manager, Alvin Cobb, and the GM, George Matthews, would not make good on what I was promised. When it came time to putting the numbers on p The sales manager, Alvin Cobb, and the GM, George Matthews, would not make good on what I was promised. When it came time to putting the numbers on paper, there was a $10,000 difference from what was discussed less than 2 days prior. The quality of service over the years from Honda has drastically declined. Unfortunately, I have lost trust in Honda. More
by Disappointed
