Pat Lobb Toyota of McKinney

Chase was aggressive with making sure we get the exact car we wanted. He was also patient from beginning to end. Thank you Chase! car we wanted. He was also patient from beginning to end. Thank you Chase! More

I had to have my hatch repaired because it would not always open. The parts needed were on backorder so about 2 weeks went by and Cannon called to tell me they were in and we scheduled a day for me to d always open. The parts needed were on backorder so about 2 weeks went by and Cannon called to tell me they were in and we scheduled a day for me to drop it off. The morning of my appointment, Cannon called to say he pulled the parts so they could be ready when I arrived, but one of the parts was damaged. He reordered and called when they arrived. Took my car in and it was repaired. I appreciated so much that Cannon checked the parts and notified me befor my appointment to save me a trip. I have had nothing but wonderful service any time I have taken my car in. They certainly know the meaning of customer service. More

Great buying experience! Maricar was extremely helpful and was very knowledgeable about the vehicle. She listened to what was important to me and really helped make the buy Maricar was extremely helpful and was very knowledgeable about the vehicle. She listened to what was important to me and really helped make the buying experience pleasurable and stress-free. They worked with me on pricing and got me a good deal on a new vehicle and on my trade-in. The rest of the team was very efficient and got me thru the buying process in a timely manner. I would recommend Maricar and Pat Lobb Toyota of McKinney for your next vehicle purchase! More

I brought my new Rav4 Hybrid in for its 5,000-mile service and received a quote of $700.93 to replace my side-view mirror, including parts and installation. When I arrived for my scheduled appointment service and received a quote of $700.93 to replace my side-view mirror, including parts and installation. When I arrived for my scheduled appointment, I was informed that the part was on backorder—yet no one had bothered to call me ahead of time to save me the trip. As an apology, they gave me four free car washes, which was nice… but then, when the part finally arrived, no one called me about that either. I only found out because I happened to follow up myself. When I finally came in to have the mirror replaced, the real shock came—they tried to charge me over $1,200! I reminded Austin that he had quoted me $700.93 just a month earlier. After “checking,” he came back with a discounted total of $1,084.72—still $383.79 higher than my original quote. My only alternative? Let them reinstall my broken mirror. So, where did my extra $383.79 go, Pat Lobb Toyota of McKinney? If I hadn’t spoken up, would I have just been overcharged without question? This experience was frustrating, unprofessional, and has completely eroded my trust in this service center. Communication failures, a lack of follow-through, and an attempted price hike make me question whether I’ll return. More

My experience was good. He had patience with me. Would probably go back to him He had patience with me. Would probably go back to him More

Such a smooth and pleasant buying experience with Lex Woodard. I recommend this dealership and him to anyone in the market! Woodard. I recommend this dealership and him to anyone in the market! More

I’ve been bringing my 2016 RAV4 to Pat Lobb Toyota in McKinney for over a year since moving to Dallas. It is the best Toyota service team bar none. In addition to doing a great job on regular service t McKinney for over a year since moving to Dallas. It is the best Toyota service team bar none. In addition to doing a great job on regular service they always go the extra mile. I highly recommend them to you if you own a Toyota. Larry in Plano More

I always take my car to this dealership. Not only it is very convenient but also their service is excellent. Not only it is very convenient but also their service is excellent. More

Joel Casper was so helpful made me feel good about what was wrong and the cost was great. was wrong and the cost was great. More

After going through many other dealership around DFW that made purchasing a car confusing and problematic I was and still am happy to find that Camron Galviz being able to cut to the brass tax of selling me made purchasing a car confusing and problematic I was and still am happy to find that Camron Galviz being able to cut to the brass tax of selling me a car. My questions were answered clearly, was not rushed to make any decisions, and there was little tug of war needed to find an agreeable price. Don't plan to buy another car but if I do I would make sure it comes from this dealership. More