Devin Hawley

I want to share my outstanding experience with Ivan Williams, who is truly one of the best salespeople I have encountered in a long time. Right from our first encounter, I explained that my last experi Williams, who is truly one of the best salespeople I have encountered in a long time. Right from our first encounter, I explained that my last experience with Richardson Toyota was nothing short of a nightmare. Ivan assured me that my experience with him and at their dealership would be entirely different, and he delivered on that promise. The entire process was seamless, and his professionalism shone through every step of the way. Given my hectic schedule, we began our discussions via text, and by the next day, we had everything finalized. I also want to acknowledge Devin Hawley, the Floor Manager, who made the final stages of the deal effortless. This experience was a dramatic improvement from my previous one, as I mentioned earlier. I highly recommend this dealership to anyone in the market for a vehicle. Be sure to seek out Ivan Williams as your salesperson! More

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Emily made our purchase very smooth and quick! She is extremely personable and we appreciate all of her hard work to make our experience a 10/10! She is extremely personable and we appreciate all of her hard work to make our experience a 10/10! More

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Matthew was great. I knew what truck I wanted and hoped to get in and out in a timely manner, Matthew made it happen. I knew what truck I wanted and hoped to get in and out in a timely manner, Matthew made it happen. More

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We purchased a 2026 4Runner a few months back. Just a few days ago we purchased a 2026 Tundra. Hudson, our consultant was very professional, informative, and friendly. Everything we look for in a Just a few days ago we purchased a 2026 Tundra. Hudson, our consultant was very professional, informative, and friendly. Everything we look for in a representative. The entire team that I interacted with was very professional and friendly. Sales, service, parts and the car wash team were all professional and friendly I do have a complaint. I would just like to know if Mr. Pat Lobb really needs to charge 3% credit card fees to all of his customers. It seems to me it’s high. Business expense is real. I don’t feel that it should be passed on to customers. Thank you. More

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Hudson made the entire car-buying experience easy and stress-free from start to finish. He was knowledgeable, patient, and never made us feel pressured into making a decision. He took the time to answer stress-free from start to finish. He was knowledgeable, patient, and never made us feel pressured into making a decision. He took the time to answer all of our questions, kept us informed throughout the process, and truly went above and beyond to make sure we were happy with our purchase. We couldn’t be happier with our new vehicle and highly recommend asking for Hudson if you’re looking for someone who genuinely cares about his customers. Thank you again for such a great experience! More

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Harrison Murphey (U. S.M.C.) was a no-fluff (although highly friendly!) sales expert. I came in with some very specific needs, and he was able to guide me through the co S.M.C.) was a no-fluff (although highly friendly!) sales expert. I came in with some very specific needs, and he was able to guide me through the complexities of my initial request. We worked together to find the perfect vehicle for me, provided a thorough walk through and test drive, and we were able to come to a mutually agreeable price. I financed the vehicle, and Devin in the finance department worked with me to find the best financing package, as well as which service packages were best for my needs. I highly recommend the entire Pat Lobb Toyota of McKinney to anybody, and especially this team. Special shout out to Portia (possibly misspelled) who handles insurance as well! More

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Krishna was an amazing and personable salesman. He really made me and my wife feel comfortable about getting out of our old vehicle and into a new vehicle. He explained the benefits of the situatio He really made me and my wife feel comfortable about getting out of our old vehicle and into a new vehicle. He explained the benefits of the situation, listened to our concerns, and also just had personal conversation that made the entire process feel a lot more comfortable. We weren’t pressured and his personality made us bring down our walls with what we might’ve been uncomfortable with. 10/10 salesman at the dealership, and will definitely advocate for you. Devin was also a great help to me and the family! More

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Krishna was so helpful to us when buying our new Tacoma! He took the time to get to know us and help us find what fits our family best. He was so friendly and was a wonderful advocate for us when purchasing He took the time to get to know us and help us find what fits our family best. He was so friendly and was a wonderful advocate for us when purchasing the vehicle! More

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Great and easy to work with dealership! Very fast and kind service, we enjoyed it! Very fast and kind service, we enjoyed it! More

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I did purchase a vehicle from this dealership, but they engage in all the typical dealership/car sales gimmicks with bait and switching and also very expensive fees that "we are trying to make some money o engage in all the typical dealership/car sales gimmicks with bait and switching and also very expensive fees that "we are trying to make some money on". They could not accurately state what the fee was for and changed with each person I spoke to. More

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