Devin Hawley

Greremy was amazing from the beginning. I never felt pressured to make any decision and I felt like he gave me the time I deserved/needed to make a decision. Customer service was great all I never felt pressured to make any decision and I felt like he gave me the time I deserved/needed to make a decision. Customer service was great all around. My only complaint is wait/processing times. I feel like the wait period to for financing approval was a bit long. I felt like the people around us were moving a bit quicker. All around great experience with everyone. More

Print

We came to Hudson already knowing what we wanted and he made everything so smooth and easy while treating us like a valued customer. We wanted a Grand Highlander and he did his best to ensure we got the on made everything so smooth and easy while treating us like a valued customer. We wanted a Grand Highlander and he did his best to ensure we got the one we wanted quickly! Forever grateful to him for making it such a smooth way experience! He's also pretty funny with his selfies so a pleasure to be around! Pat Lobb has earned our business thanks to this experience ❤️ More

Print

I walked in not knowing what to expect, Maricar was exceptional in her care and service! Understood my needs and walked me through the process, low pressure experience. exceptional in her care and service! Understood my needs and walked me through the process, low pressure experience. More

Print

Harrison made the process so easy and quick. Would definitely go back to him for my next vehicle. Would definitely go back to him for my next vehicle. More

Print

I want to share my outstanding experience with Ivan Williams, who is truly one of the best salespeople I have encountered in a long time. Right from our first encounter, I explained that my last experi Williams, who is truly one of the best salespeople I have encountered in a long time. Right from our first encounter, I explained that my last experience with Richardson Toyota was nothing short of a nightmare. Ivan assured me that my experience with him and at their dealership would be entirely different, and he delivered on that promise. The entire process was seamless, and his professionalism shone through every step of the way. Given my hectic schedule, we began our discussions via text, and by the next day, we had everything finalized. I also want to acknowledge Devin Hawley, the Floor Manager, who made the final stages of the deal effortless. This experience was a dramatic improvement from my previous one, as I mentioned earlier. I highly recommend this dealership to anyone in the market for a vehicle. Be sure to seek out Ivan Williams as your salesperson! More

Print

Emily made our purchase very smooth and quick! She is extremely personable and we appreciate all of her hard work to make our experience a 10/10! She is extremely personable and we appreciate all of her hard work to make our experience a 10/10! More

Print

Matthew was great. I knew what truck I wanted and hoped to get in and out in a timely manner, Matthew made it happen. I knew what truck I wanted and hoped to get in and out in a timely manner, Matthew made it happen. More

Print

We purchased a 2026 4Runner a few months back. Just a few days ago we purchased a 2026 Tundra. Hudson, our consultant was very professional, informative, and friendly. Everything we look for in a Just a few days ago we purchased a 2026 Tundra. Hudson, our consultant was very professional, informative, and friendly. Everything we look for in a representative. The entire team that I interacted with was very professional and friendly. Sales, service, parts and the car wash team were all professional and friendly I do have a complaint. I would just like to know if Mr. Pat Lobb really needs to charge 3% credit card fees to all of his customers. It seems to me it’s high. Business expense is real. I don’t feel that it should be passed on to customers. Thank you. More

Print

Hudson made the entire car-buying experience easy and stress-free from start to finish. He was knowledgeable, patient, and never made us feel pressured into making a decision. He took the time to answer stress-free from start to finish. He was knowledgeable, patient, and never made us feel pressured into making a decision. He took the time to answer all of our questions, kept us informed throughout the process, and truly went above and beyond to make sure we were happy with our purchase. We couldn’t be happier with our new vehicle and highly recommend asking for Hudson if you’re looking for someone who genuinely cares about his customers. Thank you again for such a great experience! More

Print

Harrison Murphey (U. S.M.C.) was a no-fluff (although highly friendly!) sales expert. I came in with some very specific needs, and he was able to guide me through the co S.M.C.) was a no-fluff (although highly friendly!) sales expert. I came in with some very specific needs, and he was able to guide me through the complexities of my initial request. We worked together to find the perfect vehicle for me, provided a thorough walk through and test drive, and we were able to come to a mutually agreeable price. I financed the vehicle, and Devin in the finance department worked with me to find the best financing package, as well as which service packages were best for my needs. I highly recommend the entire Pat Lobb Toyota of McKinney to anybody, and especially this team. Special shout out to Portia (possibly misspelled) who handles insurance as well! More

Print