3350 South Central Expressway
McKinney, TX 75070
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sales Dept.
service Dept.
finance Dept.
management Dept.
parts Dept.
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I love coming to the service department here. Everyone is very nice and the establishment looks clean and put together.
I didn’t feel like i was attacked by a salesman the minute i opened my car door. The energy in the whole place was very good. It was the smoothest new car purchase i ever made. I utilized smart buy from the Toyota website after deciding on the specific trim and color i wanted. Simon gave me a call instantly. He was extremely respectful to me. There was no manipulation by anyone there. No pressure just stated my options. I got an extremely good deal. Simon’s demeanor was so comforting on what is normally a very stressful process. I highly recommend him!! It was also fast. I understand this dealership is family owned not a franchise, perhaps this is the difference? I am thankfull i found them.
Tammy was fantastic at communication for my cars needs as well as future services. She got me in and out quickly
I am very pleased with my entire car purchasing process and especially pleased with my salesman, Lex Woodard. He went beyond what was expected.
Very attentive service. Answered the phone, arranged for our arrival and had car ready to drive when we arrived. Ruben is very respectful and helpful and answered any questions we had.
What turned out to be a bad first experience on a Saturday had us driving off the lot in the new car we wanted and a great deal the following Wednesday. They heard our experience, took it seriously, addressed the issues, and then won us back. Dealing with SM James Brown, SC Ruben Silva, and GM Brent Williams, was the experience we had hoped for all along and we are glad we gave them a second chance. We would recommend and deal with any of these three gentlemen again.
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