Cannon Campbell
Service Advisor
Pat Lobb Toyota of McKinney
3350 South Central Expressway
McKinney, TX 75070
102 Reviews
Write a Review102 Reviews of Cannon Campbell
June 06, 2024
Great customer service! I have been a customer for over 15 years. Pat Lobb is a great man whom I respect dearly. I need to mention some employees that go above and beyond I have been a customer for over 15 years. Pat Lobb is a great man whom I respect dearly. I need to mention some employees that go above and beyond to make a great experience for me and my family. James Brown always takes my phone calls and goes above and beyond! Steve Hurst a great friend who is always there for me providing Excellent Customer Service. George (RF) Mogollon who has always given me excellent advise and a true friend. Lastly my dear friend Ken Sisk whom I trusted for many years that always took care of me and my family. Rest easy Ken you're missed 🙏🏻 Thank you Pat Lobb of McKinney! More
Other Employees Tagged: Steve Hurst, George Mogollon, James Brown, Thomas "Spike" Lipscomb, Tammy Mitchell, JP Wood, Marquis Shimer, Tex Koelsch, Oscar Boyd
June 05, 2024
Wife’s car needed scheduled maintenance following a road trip. I called Cannon Campbell with an issue with my rear gate not working as well. He told me some things to try over the phone, which did not work. trip. I called Cannon Campbell with an issue with my rear gate not working as well. He told me some things to try over the phone, which did not work. A few days later I drove the vehicle and he tried to get it figured out on the drive, but said he was certain it was a bad sensor. He scheduled me at my earliest convenience and we brought the vehicle to him today. He got everything handled and got our car serviced and repaired and back in my garage for my wife’s work week which starts tomorrow. I came up while my wife was waiting and asked him to turn off the “enhanced engine sound” on my new tundra and he immediately took it back and got it done within 5 minutes. Also needed a part and he walked me over to Shelby in parts, who was eager to help me and get my parts figured out. Thank you. Communication, friendliness, willingness to help and excellent product knowledge are just a few of the many traits which he has and which I like. My only “go to” service advisor at this dealership, and will continue being so, as long as he is around! Thank you Cannon! More
Other Employees Tagged: Shelby Stiltz
May 06, 2024
Excellent and fast process friendly service I like the service and the customer support team service and the customer support team More
Other Employees Tagged: Lex Woods-Woodard, John Fulgoni, Vince Talplacido , Raul Palos
April 26, 2024
I took my wife’s Sequoia to Cannon this week. He listened to my concerns, made sure the technician was aware of them and got all of my issues resolved. Vehicle was returned to us in a timely man He listened to my concerns, made sure the technician was aware of them and got all of my issues resolved. Vehicle was returned to us in a timely manner and all concerns were resolved. Cannon kept me updated throughout the whole process, and I appreciate that. He always helps me out and has a smile on his face and a genuine personality. Customer service is hit or miss these days. Without mentioning names, there are other advisors and sales people at this dealership that could learn a few things from Cannon. I tell all of my family and friends who service their cars here, to use him. Not sure if they do, but I refer him all the time. Cannon is a valuable asset to the service department and the dealership. I’ll probably always have a Toyota in my posession and I hope that Cannon is there to help me when I need him! More
April 13, 2024
Excellent Service and Sales. Both very personal explained how to work all the buttons. Did not Harwell the pricing, which I appreciated. My service advisor was Cannon Campbell Both very personal explained how to work all the buttons. Did not Harwell the pricing, which I appreciated. My service advisor was Cannon Campbell. So polite, explained what was coming up regarding services, which I appreciated. Another time Robert McMillan helped me and kudos to him too! Excellent dealership!! More
Other Employees Tagged: Robert McMillan
March 26, 2024
This is the best Toyota Dealership in the Dallas and Collin county area. Cannon is my service advisor and he always goes above and beyond. When I lived in Sherman I still drove back to Pat Lobb for serv Collin county area. Cannon is my service advisor and he always goes above and beyond. When I lived in Sherman I still drove back to Pat Lobb for service. I will always take my business to Pat Lobb. More
Other Employees Tagged: Cannon is the best.