Cannon Campbell | Page 2

I surprised my Service Advisor with a walk-in visit and Cannon got me in with no issues. As usual, he kept me informed of progress and additional items that needed to be taken care of beyond what I came in Cannon got me in with no issues. As usual, he kept me informed of progress and additional items that needed to be taken care of beyond what I came in for. Cannon took care of me all the way through checkout. Outstanding Service Advisor!! More

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What a great experience at Pat Lobb Toyota in McKinney Tx! I was in and out for maintenance and Cannon offered me excellent customer service from the first hello to handing me back my keys. Tx! I was in and out for maintenance and Cannon offered me excellent customer service from the first hello to handing me back my keys. More

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After failed alignment attempts at a local shop And a competing Toyota dealer, I took it to Pat Lobb to try and get my alignment back to normal and my steering wheel straight. Cannon Campbell worked with competing Toyota dealer, I took it to Pat Lobb to try and get my alignment back to normal and my steering wheel straight. Cannon Campbell worked with me, to ensure it was correct. I drove it a week, and it was still off a little, for my likings. Today, I returned to have it “checked” and without hesitation, they pulled in around and performed another alignment and test drove the vehicle with the foreman and the tech. Initially, I checked the car in with Agrin and he was excellent to work with on the phone and at check in. Guess he will be my #2 behind Cannon! Pleased to report, truck drives straight and my wheel is straight. I am a picky customer and Cannon Campbell treats me with respect, fairness, promptness, and always has a smile on his face. He is genuine and I appreciate that. His attention to detail and thorough explanations and prompt service are unmatched. He is my “go to” up there. Glad to have found a second person, it Cannon is out. Thank you to the Pat Lobb team for making it right and not making a big deal about it. More

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Cannon was very helpful and very knowledgeable. He takes good care of the service I need done on my car. He takes good care of the service I need done on my car. More

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Very professional, timely, efficient. Fabulous experience from start to finish! Cannon was great to work with, and the shuttle driver Jeff was wonderful! Fabulous experience from start to finish! Cannon was great to work with, and the shuttle driver Jeff was wonderful! More

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Purchased car here 11/2021 excellent experience. Car is serviced at Pat Lobb for the very simple reason that Service experience has always been quick and professional and personnel strive to be fr Car is serviced at Pat Lobb for the very simple reason that Service experience has always been quick and professional and personnel strive to be friendly and personable. More

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Excellent service. Cannon Campbell super service manager!! Will be back! Everyone is nice at the dealership. Cannon Campbell super service manager!! Will be back! Everyone is nice at the dealership. More

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My Service Advisor Cannon Campbell was excellent. We brought in two vehicles for service and he took care of us perfectly. Awesome SA who is courteous, comprehensive, and a joy to work with. We brought in two vehicles for service and he took care of us perfectly. Awesome SA who is courteous, comprehensive, and a joy to work with. More

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Brought my wife’s Sequoia in again, for some warranty related issues and a 20k mile service and a non warranty related repair. Talked to Cannon on a Monday. He scheduled me for Weds morning, provided me related issues and a 20k mile service and a non warranty related repair. Talked to Cannon on a Monday. He scheduled me for Weds morning, provided me with a loaner and had our car ready that afternoon. I was notified of everything throughout the day. Cannon is so pleasant to talk to and easy to work with. All the time. I just wish that some of the other dealership staff were as nice as he is. More

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This Dealership is a 15 out of a 10. Great service & trustworthy service representatives. Recommend them to everyone! Great service & trustworthy service representatives. Recommend them to everyone! More

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