JP Wood

Service and communication was quick and efficient. Car is running better than ever. Thank you. Car is running better than ever. Thank you. More

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Always bring my 4runner here. They always do a great job and they are very knowledgeable. My service advisor JP always takes great care of us! They always do a great job and they are very knowledgeable. My service advisor JP always takes great care of us! More

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JP has been a wonderful service provider over the years. Everything goes smoothly and professionally when I bring my car in for work, and he is helpful year round with any questions I have about my vehicle. Everything goes smoothly and professionally when I bring my car in for work, and he is helpful year round with any questions I have about my vehicle. More

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Absolutely love the customer service here. Everything is done in a timely professional manner, and I love that I can have beverages or even walk around the lot while I wait. Everyone is extrem Everything is done in a timely professional manner, and I love that I can have beverages or even walk around the lot while I wait. Everyone is extremely nice and attentive. More

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Pat Lobb Toyota of McKinney is a great place to do business. I’m always pleased with their service. My service advisor, JP Wood is knowledgeable, friendly, and professional and works to get my car fi business. I’m always pleased with their service. My service advisor, JP Wood is knowledgeable, friendly, and professional and works to get my car finished in a timely manner. More

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I have been going to Pat Lobb Toyota for 10+ years. I have bought 2 cars and used the service department for all that time. I use JP as a service manager and trust him. Not always what I want to hear b I have bought 2 cars and used the service department for all that time. I use JP as a service manager and trust him. Not always what I want to hear but he is right and honest. He is why I come back. Integrity is a hard thing to find these days More

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Whether routine maintenance or an out of the blue problem, I call Service Writer Cannon Campbell for an appointment and go to Pat Lobb Toyota of McKinney. I receive timely updates and excellent servi problem, I call Service Writer Cannon Campbell for an appointment and go to Pat Lobb Toyota of McKinney. I receive timely updates and excellent service. I recommend you give them a call next time you need service. More

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I want to express my dissatisfaction with the service I received from a service advisor named JP Wood. After contacting customer service, they instructed me to contact the service manager, David Jurs, rega received from a service advisor named JP Wood. After contacting customer service, they instructed me to contact the service manager, David Jurs, regarding my concerns about this employee. However, I called David twice and received no response, which is very disappointing. It is frustrating when you reach out to someone who is supposed to handle complaints but does not provide any feedback. I cannot recommend this place for service advisor assistance, especially if you have to deal with JP Wood. He struggles to listen to customers and does not communicate in a professional tone over the phone. When I called the service advisor department, my call was transferred to JP Wood, who lacks patience and does not adequately explain how the warranty works on the vehicle. If you need to contact a service advisor, I urge you to reach out to someone more skilled in communicating warranty information for your vehicle. JP Wood is not an effective communicator and does not seem to understand the warranty protocol himself. More

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Long-time customer. Fantastic dealership.. My oldest Toyota and my newest Toyota have been well cared for. Two decades. Fantastic dealership.. My oldest Toyota and my newest Toyota have been well cared for. Two decades. More

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I have always been very pleased with the Sales and Service Staff at Pat Lobb’s Toyota of McKinney. Service Staff at Pat Lobb’s Toyota of McKinney. More

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