Pat Lobb Toyota of McKinney

The service center doing great. This is first time I be there. We very happy about that This is first time I be there. We very happy about that More

The service department was very polite and scheduled my service visit for the same day. I was running late for my appointment so I called to let them know i wasnt going to make my appointment on time The service visit for the same day. I was running late for my appointment so I called to let them know i wasnt going to make my appointment on time They asked me how long it would take for me to arrive at the dealership. After I gave them estimated arrival time they immediately reschudle my appointment. They told me my service would take an hour to complete but they were finished in 45 mimutes. Everyone was extremly friendly. I recommend this dealership for service. They definitely belive in customer service. More

George was condescending and rude. He started running numbers and did not even show me a car as requested. Told me I needed to work on my credit and to go home and figure it out and th He started running numbers and did not even show me a car as requested. Told me I needed to work on my credit and to go home and figure it out and think about it. Keep in mind he didn’t even run my credit or know what it was. More

Had regular service come up and Tammy Mitchell got it seen about. She also had a fuse problem solved. seen about. She also had a fuse problem solved. More

Shout out to Tim O'Grady and Toyota of McKinney. I've purchased several cars throughout my lifetime, and it's usually a painful process. This was the easiest one yet. I first made contact with Tim a I've purchased several cars throughout my lifetime, and it's usually a painful process. This was the easiest one yet. I first made contact with Tim at the beginning of the week. He found a few Tundras that met my requirements quickly, helped me settle in on the specific one that best suited me, gave me a really good price and I had that vehicle two days later. Unlike most of my other experiences with dealerships, Tim was happy to negotiate price and key terms remotely (via email and telephone), so my time spent at the dealership was quick and painless. Their finance guy - John Fulgoni - was equally efficient and easy to work with. He didn't waste my time pushing for numerous upsells (extended warranties, etc) like finance departments usually do. Well done guys! More

I just purchased my second Highlander from Pat Lobb Toyota of McKinney. My sales representative was Simon. He was helpful and patient with me above and beyond. He made me comfortable and worked with Toyota of McKinney. My sales representative was Simon. He was helpful and patient with me above and beyond. He made me comfortable and worked with me to help me buy the Highlander I wanted and stay within my budget. I would recommend this dealership over any other in the metroplex. From sales, to finance to service. I have used Pat Lobe for over 11 years and would go nowhere else to buy a vehicle. More

He helped us get the right price and made it very easy. He was friendly and very easy to work with. He was friendly and very easy to work with. More

Fantastic work that is by far he best service…I would buy again soon from here again soon from here More

My Service Advisor, Cannon Campbell, waited for me to drop my vehicle off on a late Friday evening. My SA was to have the weekend off so he set up everything for a perfect handoff to another recommended drop my vehicle off on a late Friday evening. My SA was to have the weekend off so he set up everything for a perfect handoff to another recommended SA, Hisar Odeh to stand in for my guy, Cannon. The service team was able to resolve my mechanical issue and Hisar did an excellent follow through. My continued faith and commitment in Pat Lobb is purely due to the excellent service I receive from the Service Department, but most notably Cannon Campbell!! More

Clean and spacious dealership with several friendly and knowledgeable salesman to help find the best vehicle fit to one’s needs! Duane was especially great and helpful, he made things super smooth and unde knowledgeable salesman to help find the best vehicle fit to one’s needs! Duane was especially great and helpful, he made things super smooth and understandable! More