
Pat Lobb Toyota of McKinney
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
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Huge dealership. Comfortable atmosphere. Complementary beverages and vending machines for alternative options. Clean restrooms. Decent overall experience. Comfortable atmosphere. Complementary beverages and vending machines for alternative options. Clean restrooms. Decent overall experience. More
Miguel was very professional and kind. He took into account what I wanted and didn't try to push me into making unwanted decisions. I was pleasantly surprised how he made the car buying pr He took into account what I wanted and didn't try to push me into making unwanted decisions. I was pleasantly surprised how he made the car buying process easy and not stressful. I have already recommended him to a cousin that is looking into purchasing a new car in the next coming months. The Finance Manager Ken Clark also did not try to push me into purchasing things I didn't want. He answered all of our questions without hesitation and provided us with a better interest rate than we initially got pre-approved for. He was professional, straight forward, and pleasant to talk to. I will definitely be advertising this dealership to all my friends and family! More
Anthony help me and was very knowledgeable. I traded in 2 vehicles and was pleased with my trade in values and bought a new RAV4. Antonio in finance was great and explained things well. Great e I traded in 2 vehicles and was pleased with my trade in values and bought a new RAV4. Antonio in finance was great and explained things well. Great experience. More
I have bought at least 6 cars from Pat Lobb and referred many friends. I will not return to this dealership to buy a car or have service. Very inconsistent pricing for cars depending on the day and minima many friends. I will not return to this dealership to buy a car or have service. Very inconsistent pricing for cars depending on the day and minimal manager involvement. Here is a breakdown of offers for payments for 72 months. 11/27 - First written offer $650 a month. Second written offer was $550 a month. Manager came out and asked if I would buy for $525 a month. I was hoping for $500 and declined. Sales person said on 11/29 that it was $555 a month. Floor manager called the same day and said $555 was the lowest offer. On 12/2 salesperson called and said they needed to sell two more Camry’s and asked if he could get it to $500 would I buy the car. I said that I would make the purchase. He text back and said $525 was the best offer. I told him I would think about it. I text him at 5 pm and asked if there was a change in price and received no response. I was planning on coming in to purchase the car for $525. On 12/3 I reached out to the dealership and told them that if the offer of $525 was still on the table I would be in to purchase the car at 2 pm. The response was the payment was $559 a month. I declined to purchase the vehicle and salesman asked if I wanted to select another vehicle. I said no that I was only I interested in the vehicle that I had selected with vin ending in 757. This is not the same service I have received from Pat Lobb in the past. More
I was searching high and low for highlanders in 2023. This dealer had some “nice” ones. The vehicle I was initially hoping to purchase smelled so heavily of cigarette smoke, it was awful. I tested a diff This dealer had some “nice” ones. The vehicle I was initially hoping to purchase smelled so heavily of cigarette smoke, it was awful. I tested a different vehicle they had and ultimately decided to purchase it. I brought it in June 2023 and the next day noticed a piece of trim was bent by the driver’s door. It is now December 2024 and I have yet to have it repaired. They were going to fix it (after multiple emails and showing a photo to attempt to prove I did not cause the trim to bend like it does). I went to the dealer for the repair and they “lost” the part. Instead of getting the trim of the car repaired, I spent hundreds on new brake rotors and left without my trim being repaired. In addition to replacing two brake rotors within the first 6 months of owning the vehicle, I also had to replace the tires. On top of the general regret of purchasing from this dealer, I experienced truly awful customer service from the manager, Spike. I will say, Jose from service is very kind and I did feel like he was trying to help get the trim fixed. Faz also seemed to want to help but as we are now nearing 2025, I am losing hope… well, I’ve lost hope of the trim getting repaired. Oh… and just a month or so after purchasing, a bunch of alerts went off when I was on a road trip and I had to go to a random dealer. They ran the code history and I saw that the driver side door (where the trim issue is) had mechanical issues and had been replaced. Lovely to learn that was conveniently left off the Carfax report. I will definitely not purchase from this dealer and will not ever recommend them. I will say the salesman was kind and the experience itself (aside from the incredibly rude manager) was fine. It was easy to trade my old vehicle in and finance, but I mean… those pieces are making the dealership money… also, they kept telling me they were losing money on my purchase. I have a hard time believing that. More
Bubacarr is a great sales representative. He went above and beyond to help me get the best deal possible, and also was willing to deliver my new car to my home which is over 4 hours away! I w He went above and beyond to help me get the best deal possible, and also was willing to deliver my new car to my home which is over 4 hours away! I was blown away by his professionalism - definitely well deserving of a management role within any organization. Thanks Bubacarr and Toyota of McKinney! More
George M. was amazing throughout every step of the process. Would highly recommend this dealership. A+ was amazing throughout every step of the process. Would highly recommend this dealership. A+ More
Woody took great care of us moving thing quick as possible. He catered to our needs possible. He catered to our needs More