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BMW of West Chester
West Chester, PA
2,781 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,781 reviews
February 22, 2025
Pleasant, efficient, concerned, customer oriented! Willing to answer question more than once! With a smile too! Willing to answer question more than once! With a smile too! More
by CAFENORA
Verified CustomerEmployees Worked With
February 22, 2025
Scott and the team were wonderful to deal with on the purchase of our certified X5. Also a shout out to “Captain” Kirk!! purchase of our certified X5. Also a shout out to “Captain” Kirk!! More
by spflynn0361
February 21, 2025
The personnel at the dealership are terrific put the prices For repairs r too high! Frank is very personable, professional, and demonstrates great communication skills. He kept me informed and explain prices For repairs r too high! Frank is very personable, professional, and demonstrates great communication skills. He kept me informed and explained any concerns I had. More
by PARKASH2
Employees Worked With
February 21, 2025
This dealership was very accommodating and helpful with a number of issues I had with my x5 purchase. number of issues I had with my x5 purchase. More
by gordel2707
February 18, 2025
Very satisfied with her responsiness and ability to answer my questions in a timely manner answer my questions in a timely manner More
by SANDYHILLESS
February 18, 2025
The communication was not a strength on my last service visit. The price quotes continued to change throughout the appointment. Very disappointing! visit. The price quotes continued to change throughout the appointment. Very disappointing! More
by ZCurry
Employees Worked With
February 16, 2025
Great service purchased my 540 from justice took good care of me and made sure everything was good care of me and made sure everything was good More
by Nasermoe
February 15, 2025
Chris helped resolve my problem promptly. However the problem did cause stress and frustration. A warranties part failure, a repair failure, a lack of loaners, then SLOW part acquisition. However the problem did cause stress and frustration. A warranties part failure, a repair failure, a lack of loaners, then SLOW part acquisition. More
by MAKNOMAD
February 15, 2025
Sales staff is friendly, polite and professional. Very knowledgeable about all aspects of the BMW product. They strive to provide excellent customer service in an efficient and timely manner. I would Very knowledgeable about all aspects of the BMW product. They strive to provide excellent customer service in an efficient and timely manner. I would highly recommend the dealership, and specifically Kyle Murphy, for your next automobile purchase! More
by Graff
Employees Worked With
