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BMW of West Chester

West Chester, PA

4.8
2,930 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,930 reviews

April 25, 2025

Very helpful employees that are very considerate of customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. More

by STARRBARR12
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Deritis
April 25, 2025

We had a great experience with Jay he was friendly and professional. We definitely would recommend BMW of West Chester More

by connie.davis5150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Great customer service and wonderful Service Writer! Love my car and this dealership more and more each visit. More

by HDERITIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Did a great job understanding my needs and delivering great on time results with no surprises! More

by mwflash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

My Service advisor always makes sure I have a great experience at BMW of West Chester. Joesph Izzi is professional, efficient, and always helpful. Joe and the mechanics video(s) take the time to expla More

by Andrea S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Amazing! Stupendous! Life-Altering but in a good way! Very positive customer sentiment! For real. More

by JIMJAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Justice from BMW of West Chester was amazing to work with. He was laid back and made the process extremely easy. He had our car set up in a private room to learn about it. The whole dealership was very More

by Agmengel15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Very good Very good experience with BMW of West Chester. Amy was responsive, and had my loaner ready for me upon arrival More

by voanyango
Recommend Dealer
Yes
Employees Worked With
Amy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hinkle
April 24, 2025

Thorough and polite, and on time. Every step of the process was handled very well. Very pleased with the results. More

by STUNTBRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Professional customer service with care and efficiency Well run team The service department was well informed and had everything ready to go for me with little to mo wait time More

by THEGAME0076969
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
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