Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
2,867 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,867 reviews
April 01, 2025
BMW West Chester gave us one of the best experiences we’ve had in purchasing cars. We actually loved it so much in the first purchase this week that we went back and bought a second for my wife. we’ve had in purchasing cars. We actually loved it so much in the first purchase this week that we went back and bought a second for my wife. More
by Jlrespress
Verified Customer
April 01, 2025
Ian was amazing to work with in every way possible! Professional, expertise and knowledge of BMWs and delivered an amazing experience on pick up day! I love my new BMW and BMW team was great to work Professional, expertise and knowledge of BMWs and delivered an amazing experience on pick up day! I love my new BMW and BMW team was great to work with. Thank you, Ian. More
by beach.pebble
Employees Worked With
March 31, 2025
I love my new BMW and the service at BMW of West Chester is great. Justice Mogano is wonderful. I have dealt with him for many years and it is always a pleasure and I always get great service and advice. is great. Justice Mogano is wonderful. I have dealt with him for many years and it is always a pleasure and I always get great service and advice. More
by Comarts40
March 31, 2025
From the moment I met the first person I encountered, I felt a warm welcome. The entire team was incredibly professional and friendly. John was particularly amazing to work with. felt a warm welcome. The entire team was incredibly professional and friendly. John was particularly amazing to work with. More
by taylorkd316
March 31, 2025
I have been buying vehicles from this BMW dealership for 22 years and have never been disappointed in their level of service and professionalism. I am especially happy to be working with Justice Mogano who 22 years and have never been disappointed in their level of service and professionalism. I am especially happy to be working with Justice Mogano who goes well above and beyond to be sure that his customers are always satisfied. If you are looking for the ultimate level of customer service I recommend them to you highly. I would not purchase a vehicle anywhere else. More
by Hucclberi
March 30, 2025
As expected except that I was notified when I arrived at 7:20 am that it most likely that my car wouldn't be don e until the next day. 7:20 am that it most likely that my car wouldn't be don e until the next day. More
by TAYLORSARA42
March 30, 2025
Heather was amazing she helped me with everything I needed, and was able to get me an appointment as soon as possible. needed, and was able to get me an appointment as soon as possible. More
by chris
Employees Worked With
March 30, 2025
Jay took a lot of time and educated us on what we were buying. On the test drive he pointed out lots of features. buying. On the test drive he pointed out lots of features. More
by rahnest
Employees Worked With
March 30, 2025
The dealership made my service stay comfortable and Heather was attentive to my needs from the beginning. Heather was attentive to my needs from the beginning. More
by paulaann624
March 29, 2025
Always a pleasure dealing with Justice and Otto's team. Great car, good price, BMW!!!!! Great car, good price, BMW!!!!! More
by Daniel.f.obrien
