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BMW of West Chester
West Chester, PA
2,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,930 reviews
April 25, 2025
Very helpful employees that are very considerate of customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. More
by STARRBARR12
April 25, 2025
We had a great experience with Jay he was friendly and professional. We definitely would recommend BMW of West Chester professional. We definitely would recommend BMW of West Chester More
by connie.davis5150
Verified CustomerApril 25, 2025
Great customer service and wonderful Service Writer! Love my car and this dealership more and more each visit. Love my car and this dealership more and more each visit. More
by HDERITIS0
Employees Worked With
April 25, 2025
Did a great job understanding my needs and delivering great on time results with no surprises! great on time results with no surprises! More
by mwflash
Employees Worked With
April 25, 2025
My Service advisor always makes sure I have a great experience at BMW of West Chester. Joesph Izzi is professional, efficient, and always helpful. Joe and the mechanics video(s) take the time to expla experience at BMW of West Chester. Joesph Izzi is professional, efficient, and always helpful. Joe and the mechanics video(s) take the time to explain everything clearly. It’s reassuring to know my car is in good hands every time I visit. More
by Andrea S
Employees Worked With
April 24, 2025
Amazing! Stupendous! Life-Altering but in a good way! Very positive customer sentiment! For real. Stupendous! Life-Altering but in a good way! Very positive customer sentiment! For real. More
by JIMJAWN
April 24, 2025
Justice from BMW of West Chester was amazing to work with. He was laid back and made the process extremely easy. He had our car set up in a private room to learn about it. The whole dealership was very with. He was laid back and made the process extremely easy. He had our car set up in a private room to learn about it. The whole dealership was very professional and we couldn’t be happier with our experience. More
by Agmengel15
April 24, 2025
Very good Very good experience with BMW of West Chester. Amy was responsive, and had my loaner ready for me upon arrival Amy was responsive, and had my loaner ready for me upon arrival More
by voanyango
April 24, 2025
Professional customer service with care and efficiency Well run team The service department was well informed and had everything ready to go for me with little to mo wait time Well run team The service department was well informed and had everything ready to go for me with little to mo wait time More
by THEGAME0076969
