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BMW of West Chester
West Chester, PA
2,672 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,672 reviews
Verified Customer
December 21, 2024
Had a great experience! Justice explained exery detail of the car with percision. I highly reccomend this dealership. Justice explained exery detail of the car with percision. I highly reccomend this dealership. More
by Jsmith@smithflooringinc.com
Employees Worked With
December 21, 2024
Listen to what the Customer wants, Such as your likes, needs. and go over and beyond to make it happen. needs. and go over and beyond to make it happen. More
by d78nj85
Employees Worked With
December 20, 2024
We had a seamless experience from start to finish. Lauren made our buying so pleasant Lauren made our buying so pleasant More
by mrossick
December 19, 2024
BMW of West Chester is always reliable and efficient. The staff is courteous and explains what is going on with my car in words I can understand The staff is courteous and explains what is going on with my car in words I can understand More
by VVAKIL
Employees Worked With
December 19, 2024
Friendly, knowledgeable, professional team from the minute you walk in the door to when you drive out with your next vehicle. Lauren was my sale professional, she is top notch. She helped me determine minute you walk in the door to when you drive out with your next vehicle. Lauren was my sale professional, she is top notch. She helped me determine what I what I was looking for being new to the bmw world. She offered excellent advice to help me narrow down the vehicle and Features to suited to my search. She is patient and provided a low pressure environment which made my experience really positive and stress free. She is swift in her communication, and listens to her clients. She is a joy to be around, I had a great experience. I would work with Lauren again when I am ready for my next car and highly recommend her to anyone. More
by Meg13.ryan
Employees Worked With
Other Employees :
Pendleton -genius tutorial
December 19, 2024
Scott was very helpful and knowledgeable about both the electric and hybrid. He was very friendly and pleasant. I have been buying cars for quite awhile and Scott was the first to make the experience pos electric and hybrid. He was very friendly and pleasant. I have been buying cars for quite awhile and Scott was the first to make the experience positive. More
by Colettescaggs
Employees Worked With
December 19, 2024
The dealership is pretty close to where I live. Staff is friendly and knowledgeable though I would have liked the to figure out how to replace my windshield which was damaged three hours or less af Staff is friendly and knowledgeable though I would have liked the to figure out how to replace my windshield which was damaged three hours or less after I left the dealership with the new car. More
by elizabeth51
December 18, 2024
John was patient and very helpful in narrowing down my choices. I felt welcomed from the minute I walked into the dealership. I didn’t feel any pressure to buy. choices. I felt welcomed from the minute I walked into the dealership. I didn’t feel any pressure to buy. More
by teresa.fantacone
December 15, 2024
I think the person that worked on my car did a great job. I’m very pleased with it. I’m very pleased with it. More
by FRANSETTAJACKSON
Employees Worked With
