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O'Steen Acura of Athens
Athens, GA
620 Reviews
O'Steen Acura Volvo Cars Athens in Georgia is a new and pre-owned Acura dealership also serving shoppers in Watkinsville, Greensboro, Statham, and Monroe. Driving should be an experience, not just a commute. Whether you're cruising through the vibrant streets of Athens or heading out for a quiet weekend in Greensboro, our dealership is dedicated to providing Northeast Georgia with the high-performance luxury and reliability that only Acura can deliver. From the moment you walk into our showroom, you'll notice a different kind of energy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 620 reviews
October 01, 2026
My 19 year old daughter brought cpo Volvo in because CarPlay didn't work and the trunk wasn't opening correctly. She picked up the car, was charged $200 and told the cable was wrong for CarPlay and the CarPlay didn't work and the trunk wasn't opening correctly. She picked up the car, was charged $200 and told the cable was wrong for CarPlay and the trunk had something on it that needed to be cleaned off. She paid the $200 when told they can't do cpo since there was nothing to fix Went and bought a new apple cord, plugged it in and still doesn't work, so it was not the cord. Then went to open the trunk and the same issue happened. She left you her car, paid you and both items were not fixed. Sounds like there was nothing time spent diagnosing the real problem and you just charged a young person for doing nothing. More
by MADDIE11
Verified Customer
October 01, 2026
Ms Metz was totally rude and unprofessional. Told many untruths. This is the second time that I have encountered her and my husband also had bad dealings with her in the past. She is a detriment Told many untruths. This is the second time that I have encountered her and my husband also had bad dealings with her in the past. She is a detriment to your organization and should not be in customer service! More
by carol504
Employees Worked With
Robin Metz
September 26, 2026
Good work and fast completion. I was pleased with the results and the friendly service. I was pleased with the results and the friendly service. More
by tronej1914
September 24, 2026
Initially, the experience was satisfactory. I was scheduled to receive a follow-up regarding repair and warranty coverage the following day, but I did not receive any response. Consequently, I I was scheduled to receive a follow-up regarding repair and warranty coverage the following day, but I did not receive any response. Consequently, I visited the dealership a week later to inquire about the status of my request, as I was unable to contact the service department via phone. More
by Tavaris85
Employees Worked With
Josh
September 24, 2026
I bought the car because it was exactly what I was looking for, and I’m definitely happy with the car itself. My only real disappointment was the condition it was in when I picked it up. The car ha looking for, and I’m definitely happy with the car itself. My only real disappointment was the condition it was in when I picked it up. The car had a pretty noticeable dog smell and still had dog hair throughout the interior. I was on a tight schedule that day and had to pick my kids up from school, so I didn’t really have time to make an issue out of it before leaving. Once I got home and had more time to look through the car, it honestly didn’t seem like much effort had been put into cleaning or detailing it before delivery. I reached out afterward and mentioned the smell and dog hair, and the recommendation was to get some scented vent air fresheners, which was a little disappointing. I wasn’t expecting the car to be absolutely perfect, but I do think a vehicle purchased from a dealership should at least be properly cleaned and detailed before being handed over to the customer. Overall, I really like the car and I’m happy I bought it. I just wish a little more care had been put into getting it ready for delivery, and that my concern afterward had been handled a little differently. More
by derrickthompson1320
Employees Worked With
