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O'Steen Acura of Athens

Athens, GA

Overview
Employees
Reviews
Vehicles
4.6
679 Reviews
O'Steen Acura Volvo Cars Athens in Georgia is a new and pre-owned Acura dealership also serving shoppers in Watkinsville, Greensboro, Statham, and Monroe. Driving should be an experience, not just a commute. Whether you're cruising through the vibrant streets of Athens or heading out for a quiet weekend in Greensboro, our dealership is dedicated to providing Northeast Georgia with the high-performance luxury and reliability that only Acura can deliver. From the moment you walk into our showroom, you'll notice a different kind of energy. Edit about
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2890 Atlanta Hwy

Athens, GA

30606

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Showing 679 reviews

November 10, 2026

Exceptional experiences at O’Steen Acura. Service advisor Josh Owen was very helpful and friendly. Despite driving 1 hour but it worth the drive. The overall staff at this dealership are frie More

by JoelOu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh O
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2026 -

O'Steen Acura of Athens responded

Knowing the service on your Acura MDX was worth the drive means a lot to our team. We’re happy Josh provided helpful guidance and that our staff made you feel welcome.

November 10, 2026

I think Robin Metz is a great asset for your dealership! She’s friendly, professional and knowledgeable, a pleasure to work with. More

by adoniell48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever programmed my key
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Nov 10, 2026 -

O'Steen Acura of Athens responded

Your kind words about Robin mean a lot to our team. We’re pleased you found her approachable and well informed during the service on your Volvo S60.

November 10, 2026

Huge thank you to Josh Owens, Jay, and Jeff at O'Steen for going the extra mile—literally! Fantastic communication and top-notch customer service! More

by EK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Y
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh O
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2026 -

O'Steen Acura of Athens responded

We're happy the service on your Honda Civic came with clear communication and attentive care. Your recognition of Josh, Jay, and Jeff for going above and beyond means a lot to our team.

November 09, 2026

Great assistance Nope. That says it all! I think O'Steen is so great!! Oh my More

by dthomson6
Recommend Dealer
Yes
Employees Worked With
Robin Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Metz
Print
Nov 10, 2026 -

O'Steen Acura of Athens responded

Thank you so much for your wonderful review and kind words! 😊 We're thrilled to hear that you had such a great experience with our team! Providing exceptional service and making our customers feel valued is what we're all about. We truly appreciate your support and look forward to welcoming you back to O'Steen Volvo & Acura Cars of Athens!-AS

November 08, 2026

Most of the interaction was on the internet and by phone and text message. Nathan was easy to deal with and very responsive. The car and the final price was exactly as promised by phone. More

by stephenbenise
Recommend Dealer
Yes
Employees Worked With
Nathan
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Nov 08, 2026 -

O'Steen Acura of Athens responded

With most of your new Acura MDX purchase handled online, by phone, and by text, we're glad our team made communication easy and responded promptly. It’s also great to hear the vehicle matched what you were promised.

November 07, 2026

Personal effective communication from Dee and Josh. Dee answered my questions about part recall shown on work report that needed explanation. More

by klawbmw
Recommend Dealer
Yes
Employees Worked With
Dee and Josh, and each was excellent.
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Nov 07, 2026 -

O'Steen Acura of Athens responded

We're glad our service team communicated clearly and helped you understand the recall noted on the work report for your Acura MDX.

November 06, 2026

Always great customer service. Great service. Waiting area was very comfortable. Ladies bathroom was very clean. Wait time was good. More

by Lmcclure21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne O
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teana M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh O
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeAnn S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus S
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

O'Steen Acura of Athens responded

Knowing you consistently feel well cared for means a lot to our team. We're glad your Acura ILX service visit came with a relaxing waiting area, a tidy restroom, and a reasonable wait.

November 05, 2026

Very easy to work with - even provided shuttle while I waited (didn't avail myself but it's nice to have!). Service complete and very happy with the result. More

by kjjensen27
Recommend Dealer
Yes
Employees Worked With
Robin Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Metz
Print
Nov 05, 2026 -

O'Steen Acura of Athens responded

We're glad working with our service team felt straightforward and you're pleased with the results on your Volvo XC90. It's also good to know you appreciated the shuttle option, even though you didn't need it.

November 05, 2026

I was very pleased with the service provided. What was promised was provided. I look forward to working with you in the future. More

by rpatterson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff B
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 05, 2026 -

O'Steen Acura of Athens responded

Thank you so much for your wonderful review! We’re thrilled to hear that you were pleased with your experience and that our team delivered on everything promised. Providing honest, reliable service and following through on our commitments is something we take great pride in! We truly appreciate your trust in O’Steen Acura & Volvo Cars of Athens and look forward to serving you again in the future. Thank you for being part of the O’Steen family! 😊 -AS

November 04, 2026

The sales experience was very efficient. I will say the final numbers were not , when "options" were offered for added warranties that I never asked for. These were done not by our sales per More

by rmadison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh O
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moses J
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason P
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2026 -

O'Steen Acura of Athens responded

Thank you for taking the time to share your feedback! We're happy to hear that your sales experience was efficient, but we're sorry for the confusion and frustration regarding the additional warranty options during the financing process. We believe every step of the car-buying experience should be transparent, comfortable, and pressure-free. While we're glad our team was able to address your concerns and move forward with your purchase, we truly appreciate you bringing this to our attention. Your feedback helps us identify opportunities to improve and provide an even better experience for our customers. Thank you for choosing O’Steen Acura & Volvo Cars of Athens, and we hope you enjoy your new vehicle! -AS

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