The sales experience was very efficient.
I will say the final numbers were not , when "options" were offered for added warranties that I never asked for. These were done not by our sales per
I will say the final numbers were not , when "options" were offered for added warranties that I never asked for. These were done not by our sales person, but someone working on the credit side. We did resolve the issues and the sale proceeded.
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by rmadison
Verified Customer
Verified Customer
Nov 05, 2026 -
O'Steen Acura of Athens responded
Thank you for taking the time to share your feedback! We're happy to hear that your sales experience was efficient, but we're sorry for the confusion and frustration regarding the additional warranty options during the financing process. We believe every step of the car-buying experience should be transparent, comfortable, and pressure-free. While we're glad our team was able to address your concerns and move forward with your purchase, we truly appreciate you bringing this to our attention. Your feedback helps us identify opportunities to improve and provide an even better experience for our customers. Thank you for choosing O’Steen Acura & Volvo Cars of Athens, and we hope you enjoy your new vehicle! -AS
The sales reps really worked with me giving me
competitive price and accommodations! When I walked in to pick up the car they were ready for me!!
competitive price and accommodations! When I walked in to pick up the car they were ready for me!!
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by amarmolejos30
Verified Customer
Verified Customer
Other Employees Tagged:
Breanna G
Oct 24, 2026 -
O'Steen Acura of Athens responded
Thanks for sharing about your experience with O'Steen Acura of Athens. We appreciate your business and hope to see you again soon!
Everything was great during and after the purchase
process. Everyone there made it easy from start to finish. Moses, Josh and James, Thank you all!
process. Everyone there made it easy from start to finish. Moses, Josh and James, Thank you all!
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by grimaud44
Verified Customer
Verified Customer
Oct 08, 2026 -
O'Steen Acura of Athens responded
Thank you so much for your wonderful review! We’re thrilled to hear that your experience was smooth and enjoyable from start to finish, even after your purchase! It's great to know that Moses, Josh, and James went above and beyond to make the process easy and stress-free. We’re lucky to have them on our team, and we’ll be sure to share your kind words! Thank you for choosing O’Steen Acura & Volvo of Athens, and we wish you many happy miles in your new vehicle!-AS
Moses in the dealership and Lilly in the finance office
were absolutely wonderful. They worked with me to create an excellent deal on a new MDX, and did the majority of the legwork over the phone, text, an
were absolutely wonderful. They worked with me to create an excellent deal on a new MDX, and did the majority of the legwork over the phone, text, and email (sometimes at odd hours!) so that when I came to pick up the new car, the signing process was fast and easy. They were professional, kind, and accommodating. Wil absolutely purchase here again, from this team!
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by THEREASA
Verified Customer
Verified Customer
Sep 01, 2026 -
O'Steen Acura of Athens responded
Your note on Moses and Lilly handling most of the process remotely highlights our commitment to convenience. We’re pleased they could make the pickup paperwork for your Acura MDX swift and easy. Knowing you found our approach professional and accommodating and that you gave us a five-star rating means a lot to our service team.
Easy process.
Quick responses. No haggle and to the point. Staff was very helpful from Sales to Manager to Financial.
Enjoyable experience.
Quick responses. No haggle and to the point. Staff was very helpful from Sales to Manager to Financial.
Enjoyable experience.
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by 2150horsefarm
Verified Customer
Verified Customer
Aug 15, 2026 -
O'Steen Acura of Athens responded
Your mention of quick responses and a straightforward, no-haggle process shows how our team aims to respect your time. Knowing the purchase of your new Acura was enjoyable is truly rewarding for our team.
I am so pleased with the service I received.
Salesman Moses, Bryce and manger James were so knowledgeable and helpful. The entire team worked together and with me. Got me the suv that I bee
Salesman Moses, Bryce and manger James were so knowledgeable and helpful. The entire team worked together and with me. Got me the suv that I been wanting. Love my Acura MDX. And the Red interior.
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by karenpbolton62
Verified Customer
Verified Customer
Jul 24, 2026 -
O'Steen Acura of Athens responded
Thank you for highlighting how Moses and our team supported you through your purchase. We’re delighted you found the Acura you’d been wanting and love the red interior. Congratulations on your new SUV and enjoy every drive!
Our salesman Moses was great.
I liked the fact he was too pushy and let us look and decide with someone stand I’d over our shoulders hounding us. The young lady filling in for the
I liked the fact he was too pushy and let us look and decide with someone stand I’d over our shoulders hounding us. The young lady filling in for the lady who normally does the closing on the vehicle was great as well. Made car buying much more easier. I would recommend working with either of them without a doubt.
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by jteal2120
Verified Customer
Verified Customer
Other Employees Tagged:
Lilly T
, Nick S
Jun 26, 2026 -
O'Steen Acura of Athens responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Moses and all of us at O'Steen Acura of Athens are glad to have you as a customer.
Lexi and Moses by far are the best!
Professional, kind and honest people. All around a 10/10 experience working with them and I will always recommend there services. Thanks you guys!
Professional, kind and honest people. All around a 10/10 experience working with them and I will always recommend there services. Thanks you guys!
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by Postnieks1
Jun 03, 2026 -
O'Steen Acura of Athens responded
We’re delighted to know Lexie and Moses provided professional and honest support for your Acura ADX purchase. It’s great to hear you enjoyed working with them and appreciate your recommendation. Thank you for choosing us, and let us know if you need anything in the future.