I experienced excellent customer service during my visit.
Everyone that I talked with provided great information.!
Everyone that I talked with provided great information.!
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by geraldineclarke462
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2026 -
O'Steen Acura of Athens responded
Thank you for taking the time to share your experience! We’re so glad to hear that you received excellent customer service and that our team was able to provide you with the information you needed. We truly appreciate your kind words and your business. We look forward to welcoming you back in the future!-AS
We cannot recommend this Acura dealership enough.
We were facing a major vehicle repair, and the team went completely above and beyond for us. The staff was incredibly courteous, professional, and we
We were facing a major vehicle repair, and the team went completely above and beyond for us. The staff was incredibly courteous, professional, and welcoming from the moment we walked in.
A special thank you to Service Manager Josh, who went out of his way to find a solution, saving us a significant amount of stress and expense. From start to finish, their communication was straightforward, empathetic, and honest. It is rare to find a dealership that truly stands behind their vehicles and treats customers with such genuine care. Thank you to the entire team for your incredible help!
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by GK
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh
Sep 03, 2026 -
O'Steen Acura of Athens responded
Hearing that our communication felt clear, caring, and open means a lot to our service department. Knowing our service manager went out of his way to find a solution that relieved stress and expense on your Acura RLX is rewarding.
Professional, timely, cooperative.
Josh managed my issues expertly and represented the dealership extremely well. Thanks
Josh managed my issues expertly and represented the dealership extremely well. Thanks
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by SAMUEL.TORRENCE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh
Sep 01, 2026 -
O'Steen Acura of Athens responded
Knowing that Josh addressed your Acura MDX issues skillfully and represented our service department so well means a great deal to us. We appreciate your kind words and five-star rating.
Not the top notch service I expected to receive.
It is a shame you cannot trust your car with this dealership anymore. Took my car in for routine maintenance and asked them to also check out another
It is a shame you cannot trust your car with this dealership anymore. Took my car in for routine maintenance and asked them to also check out another related item and was told I would have to make an appointment and come back another day. They are not full service like they used to be. Very disappointed.
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by mbone411
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
O'Steen Acura of Athens responded
Thank you for sharing your feedback. We’re truly sorry to hear that your recent experience did not meet the level of service you expected from us. We understand how frustrating it can be to come in for routine maintenance and leave feeling like your additional concern wasn’t fully addressed. We would appreciate the opportunity to learn more about what happened and see how we can make this right. Please reach out directly to Jason, our General Manager, at 215-939-4459. He would be happy to speak with you personally and address your concerns. Your trust is extremely important to us, and we hope you’ll give us the opportunity to earn it back. -AS
Friendly, Proactive.
And not only solved our problem, but helped us solve a few others in a timely fashion. They are now my "away from home" Volvo dealer. Thank you to Ro
And not only solved our problem, but helped us solve a few others in a timely fashion. They are now my "away from home" Volvo dealer. Thank you to Robin and team!
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by CHRIS@PRINCETONPARTNERS.COM
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2026 -
O'Steen Acura of Athens responded
Your mention of our team’s friendly, proactive approach is exactly what we strive to deliver. Knowing we could resolve your Volvo XC60 issue and handle additional concerns promptly is rewarding. Robin is delighted to hear you consider us your “away from home” dealer.
As Volvo drivers for over forty years we've been dealing
with this dealership almost since it opened about twenty years ago, both buying cars and depending on their consistently reliable service department.
with this dealership almost since it opened about twenty years ago, both buying cars and depending on their consistently reliable service department.
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by TYBIA
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2026 -
O'Steen Acura of Athens responded
We’re glad our service department has served your Volvo C70 reliably for nearly two decades. Hearing that you’ve counted on us since we opened means a lot to our team.
Professionalism and atmosphere was impeccable!
Welcoming, completely free of high-pressure sales or financing tactics.
Welcoming, completely free of high-pressure sales or financing tactics.
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by miami33014
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
O'Steen Acura of Athens responded
Thank you for your five-star review. We’re glad our team created a welcoming atmosphere and provided respectful service for your Acura Integra. We appreciate you trusting us for maintenance and look forward to assisting you again.
Excellent service people were friendly and helpful
service department was great service tec. Was very helpful
service department was great service tec. Was very helpful
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by ceitza
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
O'Steen Acura of Athens responded
We’re glad our service team was friendly and that our technician provided helpful support. Thank you for trusting us with your Volvo S90. We look forward to assisting you again.
The staff are polite and very professional.
They inform you of your vehicle’s issue and remedy’s the problem quickly.
They inform you of your vehicle’s issue and remedy’s the problem quickly.
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by alsteph391
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2026 -
O'Steen Acura of Athens responded
We’re glad our team could assist with your Acura MDX and address the issue promptly while keeping you informed. Thank you for recognizing our staff’s professionalism, and we look forward to helping you again.
Great service dealership.
They make their repairs good if things go wrong when you get the car home.
They make their repairs good if things go wrong when you get the car home.
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by KATHERINEBUTLER13
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2026 -
O'Steen Acura of Athens responded
We’re pleased to hear your Acura TL service went smoothly and that any post-service concerns were handled promptly. Thank you for trusting our team to keep your Acura running at its best.
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