Josh O
Josh O at O'Steen Acura of Athens

Josh O

Service Advisor

O'Steen Acura of Athens

2890 Atlanta Hwy
Athens, GA 30606

Contact Me
4.8
36 Reviews
4.8

36 Reviews

Write a Review

36 Reviews of Josh O

November 10, 2026

Dealership Rating
Employee Rating

Exceptional experiences at O’Steen Acura. Service advisor Josh Owen was very helpful and friendly. Despite driving 1 hour but it worth the drive. The overall staff at this dealership are frie More

by JoelOu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2026

O'Steen Acura of Athens responded

Knowing the service on your Acura MDX was worth the drive means a lot to our team. We’re happy Josh provided helpful guidance and that our staff made you feel welcome.

November 10, 2026

Dealership Rating
Employee Rating

Huge thank you to Josh Owens, Jay, and Jeff at O'Steen for going the extra mile—literally! Fantastic communication and top-notch customer service! More

by EK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lilly T, Jay Y, Jeff B

Nov 10, 2026

O'Steen Acura of Athens responded

We're happy the service on your Honda Civic came with clear communication and attentive care. Your recognition of Josh, Jay, and Jeff for going above and beyond means a lot to our team.

November 06, 2026

Dealership Rating
Employee Rating

Always great customer service. Great service. Waiting area was very comfortable. Ladies bathroom was very clean. Wait time was good. More

by Lmcclure21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2026

O'Steen Acura of Athens responded

Knowing you consistently feel well cared for means a lot to our team. We're glad your Acura ILX service visit came with a relaxing waiting area, a tidy restroom, and a reasonable wait.

November 04, 2026

Dealership Rating
Employee Rating

The sales experience was very efficient. I will say the final numbers were not , when "options" were offered for added warranties that I never asked for. These were done not by our sales per More

by rmadison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moses J, Jason P

Nov 05, 2026

O'Steen Acura of Athens responded

Thank you for taking the time to share your feedback! We're happy to hear that your sales experience was efficient, but we're sorry for the confusion and frustration regarding the additional warranty options during the financing process. We believe every step of the car-buying experience should be transparent, comfortable, and pressure-free. While we're glad our team was able to address your concerns and move forward with your purchase, we truly appreciate you bringing this to our attention. Your feedback helps us identify opportunities to improve and provide an even better experience for our customers. Thank you for choosing O’Steen Acura & Volvo Cars of Athens, and we hope you enjoy your new vehicle! -AS

October 24, 2026

Dealership Rating
Employee Rating

Quick and professional service. Car runs beautifully. Not a great job on car was but everything and everyone was really great. More

by COOLCHANGE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, DeeAnn S

Oct 24, 2026

O'Steen Acura of Athens responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Steen Acura of Athens.

October 23, 2026

Dealership Rating
Employee Rating

O'Steen Acura of Athens continues to be great to work with. I brought our RDX in for service and they were friendly, professional and took great care of our car. Sales people asked if I needed coffee o More

by JCAINBINDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DeeAnn S

Oct 23, 2026

O'Steen Acura of Athens responded

Thank you so much for your wonderful review and continued loyalty to O’Steen Acura of Athens! We’re thrilled to hear that our team consistently provides you with a friendly, professional, and welcoming experience. It’s especially great to know that Dee and Josh continue to go above and beyond and that our Sales team made you feel right at home while you waited! We truly appreciate you trusting us with your RDX and taking the time to recognize our team. We look forward to taking great care of you and your Acura for many miles to come. Thank you for being part of the O’Steen family! -AS

October 22, 2026

Dealership Rating
Employee Rating

You honestly gotta be kidding me to send me this after we carried our car over there for 16,000 mile service oil change and tire rotation that took six hours to get it done when we get it back then all kind More

by jronniehuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 19, 2026

Dealership Rating
Employee Rating

I am pleased with how staff services my car and provides excellent customer service throughout my visit. More

by geraldineclarke462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

O'Steen Acura of Athens responded

Thank you so much for your kind words and wonderful review! We’re thrilled to hear that our team consistently provides excellent service and makes your visits a positive experience. Your satisfaction means so much to us, and we truly appreciate your trust in our team to care for your vehicle. We look forward to seeing you again! -AS

October 18, 2026

Dealership Rating
Employee Rating

They diagnosed , ordered parts and then repaired my MDX in 2 days. I was kept informed several times of the progress. Great job! More

by jonesterdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O

Oct 18, 2026

O'Steen Acura of Athens responded

We’re glad the service on your MDX was completed promptly and that you received frequent updates. Hearing that our quick repair and regular communication kept you in the loop means a lot to our service department.

October 14, 2026

Dealership Rating
Employee Rating

We loved the dealership so much and truly left feeling like everyone was family. We also test drove cars at BMW in Athens and we were completely turned off by the salesman as compared to the Volvo team. W More

by brittanyloggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lilly T, Bryce G

Oct 15, 2026

O'Steen Acura of Athens responded

Knowing you felt like part of the family during your new MDX purchase means a lot to our team. Bryce and Lilly are thrilled to know they answered all your questions and helped you feel comfortable. Hearing that you plan to recommend us to others is truly rewarding.

1
...

Dealership Inventory (229 Vehicles)

used 2024 Acura RDX car, priced at $37,294
2024 Acura RDX
used
Majestic Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $60,049
2026 Acura MDX
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Volvo XC90 car, priced at $71,806
2026 Volvo XC90
new
Metallic exterior
Automatic
All-wheel Drive
used 2019 Toyota Highlander car, priced at $22,794
2019 Toyota Highlander
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive
used 2026 Acura MDX car, priced at $53,294
2026 Acura MDX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2026 Toyota Grand Highlander Hybrid car, priced at $62,594
2026 Toyota Grand Highlander Hybrid
used
Metal exterior
Automatic
All-wheel Drive