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DeeAnn S
DeeAnn S at O'Steen Acura of Athens

DeeAnn S

Service Advisor

O'Steen Acura of Athens

2890 Atlanta Hwy
Athens, GA 30606

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4.8
24 Reviews
4.8

24 Reviews

Write a Review

24 Reviews of DeeAnn S

October 19, 2026

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I am pleased with how staff services my car and provides excellent customer service throughout my visit. More

by geraldineclarke462
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Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Teana M, Robin Metz, Josh O, Jesus S

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Oct 19, 2026

O'Steen Acura of Athens responded

Thank you so much for your kind words and wonderful review! We’re thrilled to hear that our team consistently provides excellent service and makes your visits a positive experience. Your satisfaction means so much to us, and we truly appreciate your trust in our team to care for your vehicle. We look forward to seeing you again! -AS

October 12, 2026

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The whole staff in the service department was great in getting me taking care of in a pinch. I just loved the riding with my shuttle guide Jesus Salazar. He genuinely cares about his customers and gives e More

by mautry
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Teana M, Robin Metz, Josh O, Jesus S

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Oct 12, 2026

O'Steen Acura of Athens responded

Knowing our service team could take care of your Acura RDX in a pinch means a lot to us. We’re thrilled you enjoyed the shuttle ride with Jesus and felt truly cared for during your visit. Your kind words and five-star rating mean a great deal to our team.

September 26, 2026

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Good work and fast completion. I was pleased with the results and the friendly service. More

by tronej1914
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Metz

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Sep 26, 2026

O'Steen Acura of Athens responded

Your comments about fast completion and friendly service highlight the efficient, attentive care our team provides. Knowing you were pleased with the work and results on your Volvo XC90 is rewarding for our service team.

September 19, 2026

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Made us a fair deal and took care of a few issues, as they said they would More

by bconklin58
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Teana M, Robin Metz, Josh O, Jesus S, Jason P , Bryce & Lilly

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Sep 19, 2026

O'Steen Acura of Athens responded

We’re glad our team could address those issues on your Acura MDX as promised. Knowing you found our service fair and dependable means a lot to us.

September 18, 2026

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Everyone was polite and friendly when getting my car serviced, They did a great job More

by lcreamer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Robin Metz, Josh O, Jesus S

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Sep 18, 2026

O'Steen Acura of Athens responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team was polite, friendly, and provided great service. We truly appreciate your trust in us and look forward to taking care of you and your vehicle again in the future! 😊🚗 Thank you for choosing O’Steen Acura & Volvo of Athens!-AS

September 18, 2026

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Helpful and knowledgeable staff, prices are getting high for auto parts and every assurance is made to satisfy customer with quality parts and installation. More

by JNPKENYON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh O

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Sep 18, 2026

O'Steen Acura of Athens responded

Knowing you found our staff helpful and knowledgeable means a lot to our service department. We’re pleased we could install quality parts on your Acura RDX with the care you deserve, even as costs rise.

September 12, 2026

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Employee Rating

Staff provides excellent customer service on every visit. My concerns are addressed and questions answered. More

by geraldineclarke462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Teana M, Robin Metz, Josh O, Jesus S

Print
Sep 13, 2026

O'Steen Acura of Athens responded

Knowing that your concerns are addressed and your questions answered every time you bring in your Acura TLX means a lot to our service team. Our team takes pride in delivering that same attentive care on each visit.

September 04, 2026

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Employee Rating

I experienced excellent customer service during my visit. Everyone that I talked with provided great information.! More

by geraldineclarke462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh O, Jesus S

Print
Sep 04, 2026

O'Steen Acura of Athens responded

Thank you for taking the time to share your experience! We’re so glad to hear that you received excellent customer service and that our team was able to provide you with the information you needed. We truly appreciate your kind words and your business. We look forward to welcoming you back in the future!-AS

August 18, 2026

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Just had my 105,000 service including timing belt, water pump, and spark plugs. Car runs like new. Service was very well done and had a courtesy car so I could continue with my day. A very good experience. More

by RNDPLOTT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 18, 2026

O'Steen Acura of Athens responded

Knowing your Acura MDX runs like new after its 105,000-mile service is rewarding. Your feedback about the diligent work and the convenience of a courtesy car means a lot to our service department.

August 13, 2026

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Employee Rating

Friendly, Proactive. And not only solved our problem, but helped us solve a few others in a timely fashion. They are now my "away from home" Volvo dealer. Thank you to Ro More

by CHRIS@PRINCETONPARTNERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Teana M, Robin Metz, Josh O, Jesus S

Print
Aug 13, 2026

O'Steen Acura of Athens responded

Your mention of our team’s friendly, proactive approach is exactly what we strive to deliver. Knowing we could resolve your Volvo XC60 issue and handle additional concerns promptly is rewarding. Robin is delighted to hear you consider us your “away from home” dealer.

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