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Wayne O
Wayne O at O'Steen Acura of Athens

Wayne O

Service Director

O'Steen Acura of Athens

2890 Atlanta Hwy
Athens, GA 30606

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4.9
37 Reviews
4.9

37 Reviews

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37 Reviews of Wayne O

October 19, 2026

Dealership Rating

I am pleased with how staff services my car and provides excellent customer service throughout my visit. More

by geraldineclarke462
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, DeeAnn S, Jesus S

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Oct 19, 2026

O'Steen Acura of Athens responded

Thank you so much for your kind words and wonderful review! We’re thrilled to hear that our team consistently provides excellent service and makes your visits a positive experience. Your satisfaction means so much to us, and we truly appreciate your trust in our team to care for your vehicle. We look forward to seeing you again! -AS

October 18, 2026

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Employee Rating

They diagnosed , ordered parts and then repaired my MDX in 2 days. I was kept informed several times of the progress. Great job! More

by jonesterdoc
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh O

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Oct 18, 2026

O'Steen Acura of Athens responded

We’re glad the service on your MDX was completed promptly and that you received frequent updates. Hearing that our quick repair and regular communication kept you in the loop means a lot to our service department.

October 12, 2026

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Employee Rating

The whole staff in the service department was great in getting me taking care of in a pinch. I just loved the riding with my shuttle guide Jesus Salazar. He genuinely cares about his customers and gives e More

by mautry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, DeeAnn S, Jesus S

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Oct 12, 2026

O'Steen Acura of Athens responded

Knowing our service team could take care of your Acura RDX in a pinch means a lot to us. We’re thrilled you enjoyed the shuttle ride with Jesus and felt truly cared for during your visit. Your kind words and five-star rating mean a great deal to our team.

September 19, 2026

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Employee Rating

Made us a fair deal and took care of a few issues, as they said they would More

by bconklin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, DeeAnn S, Jesus S, Jason P , Bryce & Lilly

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Sep 19, 2026

O'Steen Acura of Athens responded

We’re glad our team could address those issues on your Acura MDX as promised. Knowing you found our service fair and dependable means a lot to us.

September 18, 2026

Dealership Rating
Employee Rating

Everyone was polite and friendly when getting my car serviced, They did a great job More

by lcreamer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Metz, Josh O, DeeAnn S, Jesus S

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Sep 18, 2026

O'Steen Acura of Athens responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team was polite, friendly, and provided great service. We truly appreciate your trust in us and look forward to taking care of you and your vehicle again in the future! 😊🚗 Thank you for choosing O’Steen Acura & Volvo of Athens!-AS

September 12, 2026

Dealership Rating
Employee Rating

Staff provides excellent customer service on every visit. My concerns are addressed and questions answered. More

by geraldineclarke462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, DeeAnn S, Jesus S

Print
Sep 13, 2026

O'Steen Acura of Athens responded

Knowing that your concerns are addressed and your questions answered every time you bring in your Acura TLX means a lot to our service team. Our team takes pride in delivering that same attentive care on each visit.

August 13, 2026

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Employee Rating

Friendly, Proactive. And not only solved our problem, but helped us solve a few others in a timely fashion. They are now my "away from home" Volvo dealer. Thank you to Ro More

by CHRIS@PRINCETONPARTNERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, DeeAnn S, Jesus S

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Aug 13, 2026

O'Steen Acura of Athens responded

Your mention of our team’s friendly, proactive approach is exactly what we strive to deliver. Knowing we could resolve your Volvo XC60 issue and handle additional concerns promptly is rewarding. Robin is delighted to hear you consider us your “away from home” dealer.

August 11, 2026

Dealership Rating
Employee Rating

As Volvo drivers for over forty years we've been dealing with this dealership almost since it opened about twenty years ago, both buying cars and depending on their consistently reliable service department. More

by TYBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, Jesus S

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Aug 12, 2026

O'Steen Acura of Athens responded

We’re glad our service department has served your Volvo C70 reliably for nearly two decades. Hearing that you’ve counted on us since we opened means a lot to our team.

July 22, 2026

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Employee Rating

The staff handled a unique electrical problem with my twenty-year-old "Ratmobile" V50 Volvo with complete aplomb and determination to find out what the problem was and also find out how to get parts and More

by WINK213094
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Metz, Jesus S

Print
Jul 22, 2026

O'Steen Acura of Athens responded

Thank you for trusting our team with your twenty-year-old Volvo V50. We’re proud our staff stayed determined to diagnose the tricky electrical problem, secure the necessary parts, and complete the repair. It’s an honor you’ve chosen us for four Volvos over the past twenty years.

July 21, 2026

Dealership Rating
Employee Rating

Excellent service people were friendly and helpful service department was great service tec. Was very helpful More

by ceitza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teana M, Robin Metz, Josh O, DeeAnn S

Print
Jul 21, 2026

O'Steen Acura of Athens responded

We’re glad our service team was friendly and that our technician provided helpful support. Thank you for trusting us with your Volvo S90. We look forward to assisting you again.

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