Huge thank you to Josh Owens, Jay, and Jeff at O'Steen
for going the extra mile—literally! Fantastic communication and top-notch customer service!
for going the extra mile—literally! Fantastic communication and top-notch customer service!
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by EK
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2026 -
O'Steen Acura of Athens responded
We're happy the service on your Honda Civic came with clear communication and attentive care. Your recognition of Josh, Jay, and Jeff for going above and beyond means a lot to our team.
I was very pleased with the service provided.
What was promised was provided. I look forward to working with you in the future.
What was promised was provided. I look forward to working with you in the future.
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by rpatterson9
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2026 -
O'Steen Acura of Athens responded
Thank you so much for your wonderful review! We’re thrilled to hear that you were pleased with your experience and that our team delivered on everything promised. Providing honest, reliable service and following through on our commitments is something we take great pride in! We truly appreciate your trust in O’Steen Acura & Volvo Cars of Athens and look forward to serving you again in the future. Thank you for being part of the O’Steen family! 😊 -AS
One word sums up my experience with O'Steen, EASY.
From my first contact with Jason, all the way through to finalizing the sale with Josh, it was simple and straightforward.
I was mired in "fee h
From my first contact with Jason, all the way through to finalizing the sale with Josh, it was simple and straightforward.
I was mired in "fee h*ll" from other dealerships.
Fee on top of fee just adding to the purchase price.
O'Steen gave me a price, we negotiated a little and we came to an agreement. I came from over 3 hours away and everything was as promised.
I hope to be able to do business with them again.
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by spadgitt365
Verified Customer
Verified Customer
Oct 29, 2026 -
O'Steen Acura of Athens responded
From your first contact with Jason through finalizing your Lexus ES 350 purchase, we're glad the process felt uncomplicated. Thank you for making the trip and for your kind words about everything being as promised.
Fantastic experience buying a car here!
Jay the manager was highly responsive and helpful before I even walked through the door. Jeff was our salesperson - "a gentleman", he made the actual
Jay the manager was highly responsive and helpful before I even walked through the door. Jeff was our salesperson - "a gentleman", he made the actual buying process smooth, kind, and stress-free.
To top it off, Lily in the finance department made the paperwork seamless and did a fantastic job clearly explaining all the warranty options without any pressure. If you want a smooth, stress-free car buying experience, go see Jay, Jeff, and Lily!
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by EK
Verified Customer
Verified Customer
Sep 16, 2026 -
O'Steen Acura of Athens responded
Clear communication is at the heart of our sales and finance teams. Knowing Jay was so responsive before you arrived and that Jeff guided you through a stress-free purchase of your used Honda Civic is truly rewarding. Our team is pleased we could make the paperwork seamless thanks to Lilly’s clear, pressure-free explanation of your warranty options.
We had a very pleasant experience while purchasing my
vehicle. I had already had not so pleasant experiences at other dealerships. My previous vehicle was not in working condition. So I needed reliable t
vehicle. I had already had not so pleasant experiences at other dealerships. My previous vehicle was not in working condition. So I needed reliable transportation. Jeff and James were very kind and respectful. I will most definitely refer my friends and family to O’Steen Acura to purchase their next vehicle.
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by jillybeans27
Verified Customer
Verified Customer
Aug 21, 2026 -
O'Steen Acura of Athens responded
Thank you so much for sharing your experience! We’re thrilled to hear that Jeff and James were able to make your vehicle purchase a pleasant and stress-free experience, especially after having a few disappointing experiences elsewhere. We truly appreciate you choosing O’Steen Acura and trusting our team to help you find reliable transportation. Your kind words and willingness to recommend us to your friends and family mean so much. Congratulations on your new vehicle, and welcome to the O’Steen Family!-AS
Professionalism and atmosphere was impeccable!
Welcoming, completely free of high-pressure sales or financing tactics.
Welcoming, completely free of high-pressure sales or financing tactics.
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by miami33014
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
O'Steen Acura of Athens responded
Thank you for your five-star review. We’re glad our team created a welcoming atmosphere and provided respectful service for your Acura Integra. We appreciate you trusting us for maintenance and look forward to assisting you again.