Norm Reeves Toyota Dallas

Carlos Lopez wasn't there/ or did not help me at least. Someone else checked me in and another person checked me out. It is hard to rate him. Sergio sent me a message that it was ready, but I had no idea w Someone else checked me in and another person checked me out. It is hard to rate him. Sergio sent me a message that it was ready, but I had no idea where his office was. Had to ask around to find him to check out. Nothing special about the service here, but also nothing bad either. More

The service was done quickly and everyone was courteous and helpful. I will continue to bring my vehicle to this location. and helpful. I will continue to bring my vehicle to this location. More

Jesus our salesman was amazing, he was extremely professional and got us in and out within 2 hours! Took great care of us! Harveen from the service department did an outstanding job with taking care professional and got us in and out within 2 hours! Took great care of us! Harveen from the service department did an outstanding job with taking care of us and making sure we were comfortable during the few days we were figuring everything out. A huge thanks to both of those gentlemen! More

I have taken my car to this dealership for a couple of years my last 2 visits have not been very impressive, took my car in 2 weeks ago for routine maintenance and the service light was not adjusted and k years my last 2 visits have not been very impressive, took my car in 2 weeks ago for routine maintenance and the service light was not adjusted and keeps coming on and this last time the inside of the doors were not cleaned and dirty towels were left in the front passenger seat More

My salesperson Monica was great! I told her I didn't want to be there for 5-6 hours and she kept her word, I was there for only 2 hours. She got me what I wanted at a great rate. The I told her I didn't want to be there for 5-6 hours and she kept her word, I was there for only 2 hours. She got me what I wanted at a great rate. The staff there is friendly, welcoming, and finance was a breeze! More

I did not buy any car at your dealership, but I always. Use your service department because of Shelly, she gave me a good advice for what my car needs. I trust Shelly in other words. Happy holidays. Use your service department because of Shelly, she gave me a good advice for what my car needs. I trust Shelly in other words. Happy holidays. More

The dealership will not work on price an push warranties hard. My transaction took place at the end of the day and they wouldn't replace a dead battery, missing bolt or compromise on bad tires. Seth was pol hard. My transaction took place at the end of the day and they wouldn't replace a dead battery, missing bolt or compromise on bad tires. Seth was polite and helpful but the management team was insincere. If it wasnt for them holding the vehicle for me I wouldn't have bought it. More

Seth was good but everyone else I spoke to was just plain rude. There was a whole lot of miscommunication and no one wanted to take accountability. Expected better from a Toyota dealer. rude. There was a whole lot of miscommunication and no one wanted to take accountability. Expected better from a Toyota dealer. More

Everyone was so helpful and polite. They kept me informed and up to date on the repairs. They even washed my car. They kept me informed and up to date on the repairs. They even washed my car. More

Great Great experience and excellent customer service Great experience and excellent customer service . Harveen was really helpful and resourceful. Great experience and excellent customer service . Harveen was really helpful and resourceful. More