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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,278 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,278 reviews

June 03, 2025

I always receive great service when ever I bring in my care at the dealership. More

by nakiabwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 03, 2025

Zack was very helpful when it came to purchasing a vehicle , he helped me with all the steps and he’s very professional. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zakaria Beji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Norm Reeves Toyota Dallas responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 03, 2025

Very easy process and they dealt with my bank very quickly and i took my new car home same day More

by EldinS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Salazar-Arzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakaria Beji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 03, 2025

Carlos was very professional and helpful in handling my request. I am very happy with the service provided. More

by jimmy.george11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 02, 2025

Octavio did not fall short on delivering the best service. He was patient, transparent, and very friendly and helpful when it came to working with my dad and I to buy a new Rav4! We absolutely love o More

by melvega456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Jun 02, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with Octavio at Norm Reeves Toyota Dallas! We're delighted to hear that his patience and transparency made the process enjoyable for both you and your dad. Enjoy every moment in your new Rav4!

June 02, 2025

Thanks I appreciate your service department , thanks I appreciate your service department , thanks I appreciate your service department More

by darron.kemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 02, 2025

The check in process was slowed down by the tablet that had to be used More

by Kevinsweat94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Norm Reeves Toyota Dallas responded

Kevin, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 02, 2025

Norm Reeves has good coustmer hsevice thay or willing to help when I breing my car in for service More

by Wr.Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Norm Reeves Toyota Dallas responded

We truly appreciate your top-notch rating! Hope to see you again soon! - Norm Reeves Toyota Dallas

June 02, 2025

Scheduling was easy. I was taken care of by John and the entire process was seamless. He had me taken care of with less wait time than was originally expected. More

by Thart
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pena
Jun 02, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 02, 2025

I have had a good experience with the service department. The team there is knowledgeable and trustworthy. I have never had to wait more than a hour when dropping my car off and waiting for the service. More

by steveeloy_ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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