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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
5,271 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your ...
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Today: 8:30 AM - 8:00 PM Closed Now
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,271 reviews

June 07, 2025

Shelley always takes care of me and is very honest. I wouldn’t use anyone else. More

by MARSHA.CLAYTON
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 06, 2025

The best thing about the dealership is my service advisor, Shelley is great and she really looks out for her customers, as long as she is here I will continue to come to Norm Reeves More

by ladyd1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 06, 2025

Harveen always does a great job and takes great care of me and my family. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 06, 2025

From the start Victor got me into something I was interested in and it was on from there. The loan came back and as we worked we came to an agreement and everything worked out. They even let me come More

by ramirezricardo17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Salazar-Arzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 06, 2025

professional, respectful and time sensitive i will be confident to referred a family member or a friend. More

by arashid01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Deveer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 06, 2025

It has taken a significant amount of time, and I have been waiting for quite a while. More

by tamhiep2506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zechariah Terrell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to provide feedback on your recent sales experience at our dealership. I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to reach out to me directly. We appreciate your business and value you as a customer. I look forward to hearing from you. Sincerely, LaTris Price Customer Relations Manager latris.price@normreeves.com

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June 06, 2025

Sergio was super nice, service was great, no problems. Provided a video to ensure my car maintenance was good. I knew my car was in great hands. More

by Marissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 05, 2025

"Excellent service at Norm Reeves Toyota Dallas! Harveen was knowledgeable and friendly, making the whole experience smooth and hassle-free. Highly recommend! More

by Toyotafan25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harveen toor
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Jun 05, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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June 05, 2025

I get excellent customer service from the service department. Carlos always delivers great service. Service department waiting area is always comfortable. More

by genewash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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June 05, 2025

Amazing service! Everyone is so nice and helpful. I recommend getting your service done there with Carlos! More

by Araceli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Silos
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Jun 06, 2025 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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