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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,331 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,331 reviews

July 07, 2025

Great experience. My salesman Rico, was efficient, professional and put me at ease immediately and throughout the transaction It was great to see a manager, actu More

by BERGMANK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Rico, Mark.
Jul 07, 2025 -

Norm Reeves Toyota Dallas responded

Here at Norm Reeves Toyota Dallas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 07, 2025

Convenient dealership to my home and the service rep Harveen is very pleasant to do business with. I would surely recommend his service. More

by smithf2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your glowing review of Harveen! It was a pleasure to assist you and we hope to welcome you back to Norm Reeves Toyota Dallas.

July 07, 2025

My regular service man was not there Harveen did an excellent job very courteous and professional. He did an outstanding job More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 06, 2025

John and everyone at Toyota Norman Reeves is always so helpful. They always give me estimates ahead of time which helps me prepare and not stress once there. Definitely would recommend this location to an More

by Sahmah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 04, 2025

Jamar excellent Oth—-slow, errors, repetition, not explaining well Will recommend to others in future More

by Hicks-K/M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamar Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Doyle was articulate ; Jesus—less impressive made errors in paperwork,
Jul 06, 2025 -

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 04, 2025

Fast friendly service H a p p y 4 t h of J u l y More

by Mooreswptx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 04, 2025

Thank you Mo for a great customer service experience. Very satisfied with my purchase. Will refer more customers. More

by wong214
Recommend Dealer
Yes
Employees Worked With
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for choosing Norm Reeves Toyota Dallas! Please let us know if we can be of any more assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 03, 2025

Everything was great except, the last time I brought my car in for an oil change, they gave me two maintenance items that needed to be done that I haven’t done yet and this time I brought it in, the techs More

by tiffkaytay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Deveer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 03, 2025

Antonio provides transparent and helpful service details. Antonio made sure that my car was ready on time. More

by inekaguerra
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 03, 2025

I cannot say enough great things about Shelly Jackowski. She is a JEWEL in your dealership and the ONLY reason that we continue to do business with Norm Reeves Toyota. Please give Shelly a BONUS!! More

by Stars Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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