Norm Reeves Toyota Dallas

Excellent service my service advisor was awesome and extremely helpful and nice experience great service extremely helpful and nice experience great service More

Everything just worked out. My trade-in was right on the mark. The salesman gave an honest estimate on the entire transaction from test drive to OTD price. I was impressed becau My trade-in was right on the mark. The salesman gave an honest estimate on the entire transaction from test drive to OTD price. I was impressed because I didn’t plan on buying a new car today. I have a renewed respect for everything Toyota. More

Rico was outstanding. Very helpful, honest and fair! I would recommend him to other customers. Very helpful, honest and fair! I would recommend him to other customers. More

Excellent service best experience ever very happy with the outcome and new truck will recommend the outcome and new truck will recommend More

Usually, I have a good experience when going to the service department at Norm Reeves Toyota, however, this visit was unexpectedly long. I had a 9:00 AM appointment, and when I checked at 12:30, they h service department at Norm Reeves Toyota, however, this visit was unexpectedly long. I had a 9:00 AM appointment, and when I checked at 12:30, they hadn’t even begun working on my vehicle. I eventually used the shuttle to get home and took an Uber back when they finally finished, and I could take a break from work. More

Gaby, thank you so much for helping us through the whole process. Sorry that we came early and cut into your lunch time. Thank you for that! You were very down to earth and knowledgeable in helping us ge process. Sorry that we came early and cut into your lunch time. Thank you for that! You were very down to earth and knowledgeable in helping us get the perfect truck for our son. We will definitely come back for future purchases and hopefully get to deal with you again! Thank you for staying after hours to make sure our needs were met. Great service and hospitality from you and Ben. Team work really made us feel comfortable in getting the right answers. Thank you again Gaby!! ~ Kevin & Linda More

It was great. Shelley explained the service needed for my car. Service was great, and Shelley was great. Shelley explained the service needed for my car. Service was great, and Shelley was great. More

Jesus Rico is an exceptional salesman. He made sure I got the car I loved at a great price. This process was so smooth and easy. I am so glad he helped me today. He made sure I got the car I loved at a great price. This process was so smooth and easy. I am so glad he helped me today. More

Shelley is great. She is the only reason I go there. She's the best. She is the only reason I go there. She's the best. More

Chris (salesman) and Zach (manager) went out of their way to get me into my new 4Runner, with all of the options that I wanted. Over a week’s timeframe, Chris was patient with my requests, while keeping me to get me into my new 4Runner, with all of the options that I wanted. Over a week’s timeframe, Chris was patient with my requests, while keeping me up to speed on what new vehicles were inbound, their options, arrival dates, etc. Zach gave me an outstanding offer on my 2001 4Runner trade-in and made sure he took care of me with options on my new 4Runner, when there was a hiccup on vehicle availability on the day of purchase. Chris and Zach are both extremely knowledgeable, friendly and truly went “above and beyond” for me. They made my new vehicle purchase not just pleasant but enjoyable. They are consummate professionals, who did a stellar job representing both the Norm Reeves Toyota Dallas dealership and the Toyota brand. Thank you Chris and Zach for treating me so well, making me feel like a valued customer and facilitating the purchase of my awesome new 2026 4Runner! More