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Norm Reeves Toyota Dallas

Dallas, TX

4.7
5,400 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,400 reviews

July 30, 2025

I had a great experience getting an oil change on my truck. Sergio Leyva was friendly, knowledgeable, and very helpful. More

by Adimtzz147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Norm Reeves Toyota Dallas responded

We’re glad you had a great experience with Sergio and our team! Thanks for choosing Norm Reeves Toyota Dallas, and we hope to see you again!

July 30, 2025

Well organized and fast paced. Also very helpful and every employee is so nice and welcoming More

by Bridgetgarcia13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Jul 30, 2025 -

Norm Reeves Toyota Dallas responded

Hi Garcia! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

July 30, 2025

Okay Was okay the personal was friendly the coffee was good They washed my car it was nice More

by rosyjasso8
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lopez
Jul 30, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Jul 30, 2025 -

Norm Reeves Toyota Dallas responded

Hi Rosy! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

July 28, 2025

We worked with Antoni on purchasing a Tundra. I was a bit hesitant going in because so many dealerships try to play games, and I was bracing for the same. Antoni was very enthusiastic about earni More

by tundraowner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoni Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 28, 2025

Smooth Done I really do not want to type thirteen more words after I have finished. More

by aubrey.mcintosh
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jul 28, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 28, 2025

Neither a good or bad experience. I had hoped to get out by 8:30am but it was more like 9am +. More

by esearle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the feedback about your recent visit here at Norm Reeves Toyota Dallas. We hope we have the opportunity to provide you with a more efficient experience next time!

July 27, 2025

I had a scheduled appointment but I received an automated phone call to set up an appointment anyway. I receive too many unwanted communications from the dealership. More

by AN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Norm Reeves Toyota Dallas responded

I apologize for the inconvenience caused by the excessive communications. We strive to provide a seamless experience, and it seems we missed the mark here. Please feel free to reach out so we can adjust your communication preferences accordingly. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

July 27, 2025

Service was good, just took longer than was told it would take. They were helpful in keeping me updated though. More

by rubinblr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Norm Reeves Toyota Dallas responded

We apologize for the wait, but are glad to hear our team kept you updated throughout the process. Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience!

July 27, 2025

Shelly is the reason I keep coming back she does everything she can to help me. More

by IJUAREZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Norm Reeves Toyota Dallas responded

Hi Juarez! Thank you for leaving us this amazing review and for your kind words about Shelly from our service team at Norm Reeves Toyota Dallas! We'll see you next time!

July 26, 2025

Monica was so good and friendly made the process so easy i would definitely recommend her to friends and family when it comes to getting a car More

by Alangarcia6899
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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