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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,097 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,097 reviews

April 10, 2025

The dealership was very busy, which was a good sign, very clean, and everyone was friendly and attentive. More

by seadadecho12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Asmus
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

The place is always clean. It has excellent service and very nice and attentive employees, More

by Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for being a Norm Reeves Toyota Dallas customer! We're grateful for positive feedback and look forward to seeing you at your next visit!

April 09, 2025

Bought my RAV from this place twelve years ago and have had it serviced here every time. I love Shelly, and judging by the crowd around her Monday morning, everyone else loves her, too. More

by mewatley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I was surprised to learn that the dealership had been bought by a new company. My last two cars were purchased from Cowboy Toyota and I’ve always been very pleased with the service received and especiall More

by BYOUNGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the wonderful review! We're happy to hear Shelley always provides you with such fantastic service and we'll be sure to share these kind comments with her. We appreciate your support and look forward to seeing you next time here at Norm Reeves Toyota Dallas!

April 07, 2025

Service took too long. I’ve serviced my vehicle there before but it hasn’t taken that long. I waited almost four hours. Was disappointed. More

by debg_sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

Debg_sanchez, I apologize for the extended wait time during your recent service visit. We strive to be efficient and it's disappointing to hear we fell short this time. Please feel free to reach out if you'd like us to look into what happened or discuss any further concerns. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

April 07, 2025

Edwin could not have been nicer. I found it odd that you would do a tire rotation without also including an alignment on my car. Also, my antenna was left in the front seat. Replac More

by chefgardener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your feedback with us. We're glad to hear Edwin provided a pleasant experience at Norm Reeves Toyota Dallas, and we appreciate your input regarding the tire rotation and antenna. Your comments help us improve our service, so thank you for bringing these details to our attention!

April 06, 2025

Always great service. Carlos is a great service advisor. Will only take my car here for service More

by Darch3819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We love hearing this—thank you for the five stars! - Norm Reeves Toyota Dallas

April 05, 2025

I loved my agent Yaela Dror. She was amazing and did the best she could to keep my payments within my budget. Her and Nate broke down everything so I could understand. Thank you More

by anacano3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Asmus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that Yaela and Nate provided such a helpful experience at Norm Reeves Toyota Dallas! Thank you for choosing us!

April 04, 2025

Help you to get a things done right. Thank for the time and open questions. Thanks for the best quote and More

by tradavis222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Pamplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahari Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that our team at Norm Reeves Toyota Dallas was able to assist you effectively. Thank you for your kind words, and we're here if you have any more questions!

April 04, 2025

I was very impressed with the professionalism, expertise, courteous staff, and quick service that Carlos Lopez and the Norm Reeves Toyota Dealership group exhibited towards me. They did an excellent job work More

by MARSH1LE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that Carlos and the team at Norm Reeves Toyota Dallas provided you with such a positive experience. Thank you for your kind words!

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