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Norm Reeves Toyota Dallas

Dallas, TX

4.9
4,757 Reviews
Dallas' Cowboy Toyota Dealership Serving the DFW Metroplex Area. Cowboy Toyota welcomes all Credit Union, Sam's Club, and Costco members. We offer vehicle delivery within the Metroplex area to all customers. Cowboy Toyota located in Dallas, TX is proud to be one of the premier dealerships in the Dallas-Fort Worth Metroplex. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Cowboy Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota or Scion, you've come to the right place. We proudly serve the following communities and others in the Dallas and Fort Worth Metroplex area: East Dallas, Lake Highlands, White Rock Lake, North Park, Preston Hollow, Park Cities, Highland Park, Universtiy Park, Far North Dallas, Richardson, Garland, Oak Cliff, Sachse, Murphy, Mesquite, Balch Springs, Forney, Heath, Seagoville, Rockwall, Rowlett, Lake Ray Hubbard, Addison, Plano, Sunnyvale, Sulphur Springs and Terrell. Come visit our selection of Toyota Prius, Corolla, Yaris, Matrix, Camry, Venza, Avalon, RAV4, FJ Cruiser, Sienna, Tacoma, Sequoia, Tundra, and Land Cruiser. Located in Dallas, Texas off of I-30 and Buckner Boulevard.
Contact Dealership

9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 4,757 reviews

November 17, 2024

Josh Wells was very helpful. We originally came in to look at one car that didn't work out and he helped us look at a secondary car that worked out for us. He was very honest and More

by Kathy Tharasena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Toyota Dallas responded

Congratulations on your new-to-you Toyota, Kathy! We're glad that Josh could lead you to a great choice and could answer all your questions. Please let us know what else we can do for you. Thank you!

November 17, 2024

Yaela made the experience first rate, she was knowledgeable about the vehicle and made the buying process fast and expedient. More

by jameswferris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Toyota Dallas responded

We wish you the very best with your new Toyota, James! It's great that Yaela gave you all the information that you needed to make your purchase a success. We look forward to your return! Thank you!

November 16, 2024

Carlos López always treats us like Family and is always there to answer any questions we might have!!! More

by TMAN4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Toyota Dallas responded

You are family! Thank you for trusting in Carlos for your Toyota service visit. We hope to see you next time!

November 14, 2024

Nice folks especially the General Manager, sales and finance people were excellent, definitely recommend Norm Reeves Toyota, got a super deal on my XLE 2024 Prius More

by tbferris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Asmus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Norm Reeves Toyota Dallas responded

Congratulations on your new 2024 Toyota Prius! We're pleased that all the staff you dealt with gave you a great experience. Thanks so much, and we look forward to seeing you at at future appointment!

November 14, 2024

Good Service but can do better. The dealership needs to have loner's cars for customers More

by bobby1954y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Norm Reeves Toyota Dallas responded

We will keep you feedback on loaner cars in mind, Bobby. Thanks for bringing that up, and we're happy that your Toyota service visit went well. See you next time!

November 13, 2024

I really like how they work and how they inspect my car they leave my car in great conditions. That’s my favorite place to take my car. Thank you for having employees like John Peña, he’s good at his job a More

by Gelva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Norm Reeves Toyota Dallas responded

That's wonderful to hear, Gelva! We're also thrilled that we're your favorite place for car service and that John performed quality service for your Toyota. Thanks so much, and we can't wait to see you again!

November 13, 2024

Good customer service Gave a ready good deal really recommend the sales person every Professional More

by miguelvaz0706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Norm Reeves Toyota Dallas responded

We wish you happy travels in your new Toyota, Miguel! We appreciate the positive feedback on our staff as well. Thank you, and please let us know what else we can do for you!

November 09, 2024

Scott Henderson was very professional and matter of fact. He was not high pressure at all and did his best to answer our questions. If the opportunity arose, I would not hesitate in dealing with him again. More

by grgselby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Norm Reeves Toyota Dallas responded

Congratulations on your new-to-you Toyota! We will be happy to pass on your compliments to Scott. Thanks so much, and we hope to see you for your first service appointment!

November 09, 2024

Greeted myself and my in laws to help make the purchasing easier. I would definitely recommend for anyone looking for a new or used vehicle. More

by jacobcuevas8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Norm Reeves Toyota Dallas responded

We wish you and your in-laws the best of luck with your new-to-you Toyota, Jacob! Thanks for putting your trust in our team, and we look forward to serving you again.

November 06, 2024

Good service Yaela Dror y la experiencia es muy buena con gusto vendría a comprar otro carro aquí More

by jordanrami2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Norm Reeves Toyota Dallas responded

¡Felicidades por tu nuevo Toyota, Jordan! Parece que tuviste una experiencia fantástica con Yaela. Gracias, y esperamos verte cuando necesites tu primera cita de servicio.

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