Back

Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,375 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
Contact Dealership

1955 Dual Highway

Hagerstown, MD

21740

Directions

By Type

Showing 2,375 reviews

October 31, 2018

Great Experience! I have purchased many vehicles here. "My" salesman Mike Lavrenchik, and the whole are group, professional, friendly and helpful. They make the car b More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Tony Mills
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for your loyalty! Our team looks forward to assisting you again in the future.

October 30, 2018

Amazing service! I can not say enough great things about my experience! Barry and Austin were very accommodating and made the process very painless and I hate buying c More

by Amschorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We value this excellent review! Thank you for sharing your wonderful feedback with us. We look forward to your next visit.

October 29, 2018

Satisfied Rob is very nice , patient ,and honestly !if you look for a car go ask for him!and I will definitely recommend to my friends for that place if you loo More

by 8149777497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We're glad to see you had an excellent experience with Rob! We hope you're enjoying your new vehicle!

October 28, 2018

Great Experrience the overall experience from the time I got there and the time I left was excellent Mr. O'Brien did an outstanding in helping me. More

by deonpeyton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody OBrien
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We're glad to see you had the 5 star visit we aim for! Thank you for your business.

October 26, 2018

Perfect Experience Just like to say that I dread car shopping but after totaling my car I had no choice. After finding a used Subaru on Cars.com I contacted Barry London More

by Matt23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We look forward to your next visit! Thank you for your business and excellent feedback, Matt!

October 25, 2018

Great Dealership This was a great experience. Kyle really worked hard to get me my dream car at a great price. He was patient, great personality, and made me feel very More

by CB1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

Thanks for sharing your experience with Kyle! Our team looks forward to your next visit.

October 25, 2018

I was wow'd the moment we stepped on this dealership propert Me & my husband were overwhelmed with how quickly we were in & out of the dealership with our slightly used Mercedes. Woody & Tony were both awesome. More

by larsha47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mills, Woody OBrien
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We are proud to go above and beyond for you! Thank you for such a great review.

October 24, 2018

Loving my new ride! One day I took my 2005 ML 350 into Mercedes-Benz Hagerstown for maintenance... My ML was a perfectly good car and I was happy with it, but I fell in l More

by bev6660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dena Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Tony Mills
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We're proud to treat you to a 5 star experience from start to finish! Thank you for your wonderful review!

October 23, 2018

Great Service & Experience Immediately made us feel at home and welcomed us like we were family. We loved our experience at the dealership and could not have asked for a better More

by Sweetie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mills, Michael Lavrenchik
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

It is our goal to provide each customer with a stress-free experience! We appreciate you travelling the distance to allow us to assist you!

October 22, 2018

Always a great experience! Younger Mercedes is a great place to buy a car. The staff there have a way of making you feel like family. Easy and quick service. More

by Dianne Hagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

It's our pleasure to treat you to a quick and efficient service visit! Thank you for your 5 star rating.

...
99
...