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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,457 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,457 reviews
February 16, 2024
We’re very happy with our purchase. Barry and staff were helpful and friendly through out the process. We will recommend this dealership to our friends and family. Barry and staff were helpful and friendly through out the process. We will recommend this dealership to our friends and family. More
by mrswheels16
February 15, 2024
Highly recommended Kyle at Hagerstown Mercedes. Great experience all around. I will definitely be a returning customer. Great experience all around. I will definitely be a returning customer. More
by mttc19089
Employees Worked With
February 13, 2024
Attentive, courteous, knowledgeable, friendly, reliable, the salesperson try to get me the best deal and finance the salesperson try to get me the best deal and finance More
by Mario
February 13, 2024
I needed a quick turn-around repair of my front left window. An appointment was made for the next morning, the repair was made in less than an hour, and the repair charge was reasonable. window. An appointment was made for the next morning, the repair was made in less than an hour, and the repair charge was reasonable. More
by CL
February 12, 2024
It had been a few years since we purchased a new vehicle but working with Mercedes-Benz of Hagerstown is always a pleasure. They provide professional service from sales, management, financing and the ladies but working with Mercedes-Benz of Hagerstown is always a pleasure. They provide professional service from sales, management, financing and the ladies in the office. Thanks Barry London for the excellent service and to Mercedes-Benz of Hagerstown. More
by susieneel.17
February 10, 2024
Easy process. Great service all the way around from sales, management and financing. Highly recommend.Thank you. Great service all the way around from sales, management and financing. Highly recommend.Thank you. More
by wbaksh33
February 10, 2024
It was an awesome experience! Everyone was great and very helpful! Any questions that I had were answered! Everyone was great and very helpful! Any questions that I had were answered! More
by paris.kimbrell922
February 05, 2024
The quality of service provided is very good. We recommend this dealer and will continue to use for our service needs. We recommend this dealer and will continue to use for our service needs. More
by flohnes
February 01, 2024
Everyone at the dealership was knowledgeable about all of the MB models and more than happy to answer all of our questions. Kyle Swanson went above and beyond assisting and delivering the vehicle straight t the MB models and more than happy to answer all of our questions. Kyle Swanson went above and beyond assisting and delivering the vehicle straight to our door. More
by kyshort
Employees Worked With
