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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,579 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,579 reviews
December 04, 2025
I just bought a 2026 GLS 450 and I love it. I bought a 2017 5 years ago and it was time to upgrade. Kyle Swanson made both purchases so easy. The service department is great and Alex is there t I bought a 2017 5 years ago and it was time to upgrade. Kyle Swanson made both purchases so easy. The service department is great and Alex is there to answer any questions. Dealership is very easy to deal with. Ask for Kyle! More
by BCZ
November 29, 2025
Barry and everyone at Mercedes Benz of Hagertown made our car buying experience very easy, it is a pleasure to do business with them. car buying experience very easy, it is a pleasure to do business with them. More
by brandonklein58
November 18, 2025
I just purchased my 2nd car from Mercedes Benz of Hagerstown. The entire buying and trade-in process was simple and hassle free. Hagerstown. The entire buying and trade-in process was simple and hassle free. More
by jrein235
Employees Worked With
November 13, 2025
Great dealer and great workers. Very helpful and curtious Would recommend them every time!!!A1 service Very helpful and curtious Would recommend them every time!!!A1 service More
by Doris.cantner
Employees Worked With
November 11, 2025
Excellent Car Buying Experience at Mercedes-Benz of Hagerstown MD! Barry's Customer Service and Knowledge is Top Notch. I highly recommend. Hagerstown MD! Barry's Customer Service and Knowledge is Top Notch. I highly recommend. More
by tkm
November 07, 2025
Once again, thank you, Barry. I’ve always had a wonderful experience working with Barry, who makes the process easy, fast and seamless. Highly recommend! I’ve always had a wonderful experience working with Barry, who makes the process easy, fast and seamless. Highly recommend! More
by matt@graphcom.com
November 04, 2025
Best experience I’ve ever had buying a new car, Barry is very knowledgeable and efficient. I definitely recommend, Mercedes Benz Hagerstown dealership. very knowledgeable and efficient. I definitely recommend, Mercedes Benz Hagerstown dealership. More
by Michele.mcfillan
November 03, 2025
We really enjoyed working with Rob to purchase our GLC 300. He’s very knowledgeable and was extremely helpful. 300. He’s very knowledgeable and was extremely helpful. More
by TB70
November 02, 2025
Barry and the team at Younger were great to work with. My wife loves her new car! My wife loves her new car! More
by mikepilch
