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Mercedes-Benz of Hagerstown

Hagerstown, MD

5.0
2,682 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,682 reviews

October 29, 2026

Barry was excellent to work with great people and wonderful experience at the dealership definitely recommend them More

by Jamie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Mercedes-Benz of Hagerstown responded

Hi Jamie, we're glad to hear Barry and our team provided a great experience. Thank you for recommending Mercedes-Benz of Hagerstown!

October 18, 2026

Barry was very knowledgeable and friendly. He took the time to make sure that we were comfortable with all of the features. We are so excited about our new car. More

by alindner1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown! It's great to hear Barry made your experience smooth and enjoyable. Congrats on your new car!

October 10, 2026

I had a wonderful experience at Hagerstown Mercedes Benz! Chris was very helpful and responsive. More

by theresa.r.whitesel
Recommend Dealer
Yes
Employees Worked With
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gregorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2026 -

Mercedes-Benz of Hagerstown responded

It makes us so happy to see positive reviews. Thank you from all of us at Mercedes-Benz of Hagerstown!

October 10, 2026

Excellent quality services at Mercedes-Benz of Hagerstown, MD! Their service department is fantastic - from your initial call, to scheduling an appointment, their service advisors are attentive an More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't recall my technicians name but, suffice to say, s/he is included in my review. Thank you, for all that you do! I almost forgot, Cody! My parts guy! He's the best, thank you, Cody!
Oct 10, 2026 -

Mercedes-Benz of Hagerstown responded

Hi Philip, thank you for sharing your positive experience with our Service Department and Parts Department at Mercedes-Benz of Hagerstown. We truly appreciate your endorsement and your trust in us for both your 2007 Mercedes-Benz E350 4-Matic and 2011 E63 AMG. We look forward to serving you again! Safe travels!

October 07, 2026

I enjoyed there patience and knowledge of the vehicles and there professionalism and the time they took explaining everything to me More

by Dmwilliams2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Mercedes-Benz of Hagerstown responded

We're happy you enjoyed our team's knowledge, patience, and professionalism at Mercedes-Benz of Hagerstown. We appreciate your positive feedback and hope to see you again! Safe travels!

September 30, 2026

Quickest and very smooth sale I have ever experienced. It was done with an hour and I was on the way home with a new car. Great job, Chris. More

by ziyaddin2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gregorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience with Chris and the team at Mercedes-Benz of Hagerstown! We appreciate your business and hope to see you again down the road!

September 29, 2026

We had a terrific experience working with Barry when we purchased our car. He was extremely knowledgeable about the vehicle and took the time to help us understand its history and provenance, which was esp More

by Crystal
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Mercedes-Benz of Hagerstown responded

Crystal, it means a lot to hear how happy you were with Barry, Christine, and the entire team! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your experience with us. Enjoy the new ride!

September 27, 2026

Barry was great and made for a pleasurable experience. Everyone at the dealership was great to deal with. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Mercedes-Benz of Hagerstown responded

Hi Jeff, thank you for choosing Mercedes-Benz of Hagerstown and sharing your experience with Barry and the team! We look forward to your next visit!

September 23, 2026

We bought a GLE at Hagerstown Mercedes with Barry and the whole process was easy and didn’t take all day. He answered any questions and explained all the features of the vehicle very well. It was a great exp More

by Kelly P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2026 -

Mercedes-Benz of Hagerstown responded

Congratulations on your new Mercedes-Benz GLE, Kelly! We are thrilled that you had such a positive experience with Barry and the sales team. Thank you for choosing Mercedes-Benz of Hagerstown!

September 20, 2026

Great customer relations from the entire team. Barry London was awesome. They told me the truth about the vehicle. I bought the car today and I believe it was a good decision. Barry was humble, More

by fnwachukwu2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

Mercedes-Benz of Hagerstown responded

We are thrilled to hear Barry and the team took such great care of you. Thank you for choosing Mercedes-Benz of Hagerstown and congratulations on your new car! Safe travels ahead!

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