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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,669 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,669 reviews
August 28, 2026
Barry, Thanks a million for your hard work getting me the car I wanted. I appreciated your attention to detail and superior communication. Best car I wanted. I appreciated your attention to detail and superior communication. Best More
by james
August 22, 2026
The staff is always professional and friendly. They explain everything well and provide a clean new loaner vehicle. The service is always done promptly. They do everything anyone could expect and They explain everything well and provide a clean new loaner vehicle. The service is always done promptly. They do everything anyone could expect and do it well. There doesn’t seem to be anything they could do better. More
by beyer.victoria
August 19, 2026
MB Hagerstown is always very professional and friendly. Great experience with our salesperson, Chris. Lisa is great & is one of the best people I have ever dealt with in customer service. Great experience with our salesperson, Chris. Lisa is great & is one of the best people I have ever dealt with in customer service. More
by mikeandtammyemerson
August 15, 2026
The dealership is super impressive and clean. All the staff was welcoming and friendly. My salesperson Chris explained everything in detail and was friendly and out going in natural way. The deal All the staff was welcoming and friendly. My salesperson Chris explained everything in detail and was friendly and out going in natural way. The dealership is highly recommended now by both of us. More
by tamerainglewood
August 14, 2026
Excellent experience with Barry at Mercedes Benz of Hagerstown. He patiently explained all the details of the car. Good trade in on my car and very smooth closing. Definitely recommend this dealership. Hagerstown. He patiently explained all the details of the car. Good trade in on my car and very smooth closing. Definitely recommend this dealership. Ask for Barry!!! More
by grammiekm
August 09, 2026
I only buy my cars at Hagerstown Mercedes Benz! Over the years they have helped me find the most amazing vehicles and always closed the deal smoothly and with utmost professionalism. Barry and the Over the years they have helped me find the most amazing vehicles and always closed the deal smoothly and with utmost professionalism. Barry and the GLE Coupe were no exception! More
by Mikael
August 06, 2026
A terrific dealership with a great team. We purchased a fantastic car at a very fair price. Thank you all at Hagerstown Mercedes!! We purchased a fantastic car at a very fair price. Thank you all at Hagerstown Mercedes!! More
by chefrsm2000
Employees Worked With
July 30, 2026
Alex and his team always deliver first class service and have never disappointed, From a happy 10 year customer. Thanks Alex!! have never disappointed, From a happy 10 year customer. Thanks Alex!! More
by Jgruhler
July 29, 2026
From first inquiry to closing and delivery of our new vehicle, in a word: OUTSTANDING. From Barry to Austin, thorough, expedient and zero sales pressure, at anytime. Truly trust Younger and their commitm vehicle, in a word: OUTSTANDING. From Barry to Austin, thorough, expedient and zero sales pressure, at anytime. Truly trust Younger and their commitment over 50 years, worthy of 5+ stars. Our go-to dealership and staff~! More
by MagChip
July 27, 2026
Purchased used vehicle that was not properly inspected prior to sale. Oil pan leaking and no wheel weights on rims - found shortly after Purchase during PA state inspection. Dealership declined to assist prior to sale. Oil pan leaking and no wheel weights on rims - found shortly after Purchase during PA state inspection. Dealership declined to assist in repair cost. More
by MR
Employees Worked With
