Mercedes-Benz of Hagerstown

We have been getting great service with Alex at Hagertown Mercedes since 2013 with this car and 2007 with the ML. The services are thorough and getting pickups and loaners a great extra. Mercedes since 2013 with this car and 2007 with the ML. The services are thorough and getting pickups and loaners a great extra. More

The people who were responsible for our care were fantastic!!! I will be recommending friends! fantastic!!! I will be recommending friends! More

Barry was very helpful and made the process so easy. This was my first time buying a car in my own and I felt comfortable and never pressured. 5 stars, 110% satisfaction and I would recommend Barry and This was my first time buying a car in my own and I felt comfortable and never pressured. 5 stars, 110% satisfaction and I would recommend Barry and Hagerstown Mercedes to anyone!! More

Barry London was very knowledgeable about the product and answer my questions to complete satisfaction. Overall great service from Barry. Good person to work with. and answer my questions to complete satisfaction. Overall great service from Barry. Good person to work with. More

New client experience for Service B work performed at the dealership with Nicholas Bischcoff as my Service Advisor. Work was preceded by a great conversation with the Service Manager (Marty Dillion) as I wa dealership with Nicholas Bischcoff as my Service Advisor. Work was preceded by a great conversation with the Service Manager (Marty Dillion) as I was doing my due diligence to determine which dealership to take my vehicle to. Marty assured me it was worth the additional 30 minutes travel time to get the type of care and attentiveness I was seeking (I had relayed my concerns about troubling reviews I read about other dealerships closer to my home). Marty’s promises were in-fact realized and I am pleased with all aspects of my service experience. Nicholas very professionally greeted me for my 1st time with the dealership and provided updates on the servicing. While there, other great support was also provided by Lexi and Lisa for various reasons. All aspects of my 1st experience were very good and the additional 30 minutes travel time was well worth it. More

Best dealership I have ever worked with. My process was smooth from beginning to end, even with me being all the way in Chicago! Rob was amazing. Professional, efficient, patient, and went o My process was smooth from beginning to end, even with me being all the way in Chicago! Rob was amazing. Professional, efficient, patient, and went over and beyond to make sure everything was done in a timely manner. I am beyond happy and satisfied with my new vehicle and the service I receive. Totally recommend this dealership. More

The experience at Mercedes-Benz of Hagerstown was excellent. Cell and Rob was personable and informative. Additionally, he was patient as we had many issues to be rectified. Only customer be their s excellent. Cell and Rob was personable and informative. Additionally, he was patient as we had many issues to be rectified. Only customer be their sales person like Rob. Great job.!! More

Alex, who handles my E-430 Mercedes, always pleasant and so helpful, took care of my car and fixed it swiftly. I have been driving this car for almost 24 years and drives like a new car. Outstanding servi so helpful, took care of my car and fixed it swiftly. I have been driving this car for almost 24 years and drives like a new car. Outstanding service, no complaints. More

Amazing customer service! I’m very satisfied with my experience. Barry London gave me a great explanation of how everything worked. I’m very satisfied with my experience. Barry London gave me a great explanation of how everything worked. More