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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,477 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,477 reviews

September 29, 2024

Great yeah just great competitive sales , great prompt service and approval results in no-time. My only bone I gotta pic is be careful not to let the minor but still as important things slip thru the crac More

by AMACANCER22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback. We are pleased to hear that you had a positive experience with our competitive sales and prompt service. We appreciate your constructive criticism and will take your comments into consideration to ensure that we provide a seamless experience for all of our customers. Your satisfaction is important to us, and we are grateful for your support.

September 29, 2024

The staff were very friendly. The facility was clean. I thought I was going to be waiting for a long time, but my car was ready with in an hour and a half. More

by DAGUILAR1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us! We are pleased to hear that our staff provided friendly service and that you found our facility to be clean. We appreciate your feedback and are glad that your car was ready in a timely manner.

September 29, 2024

The dealership is way backup on work and had to wait 6 weeks for my car to be serviced. Parts department needs to improve in their people skills. Seemed like he didn’t even want to be at his job and just More

by MARKVILLA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, Markvilla21. We apologize for any inconvenience you experienced during your recent visit to our dealership. Your comments regarding our parts department and service timeline are valuable to us, and we will address these concerns internally to ensure a better experience for all our customers in the future. Thank you for bringing this to our attention.

September 29, 2024

Delilah Carro was amazing to work with, she did everything she could to get us into the vehicle we wanted!! More

by JESSE21RUBIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delilah Armendáriz
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Jesse. We are thrilled to hear that Delilah provided you with excellent service and helped you find the perfect vehicle. We appreciate your business and hope you are enjoying your new ride!

September 29, 2024

This dealership was pretty awesome. Our car sales lady was on point. I went in there telling her what I wanted and around how much on my car payments and she made it happen. She knew ex More

by BYANKA_381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delilah Armendariz
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Byanka! We are thrilled to hear that Delilah provided you with excellent service and helped you find the perfect car within your budget. We appreciate your kind words and are glad that you had a smooth and enjoyable car-buying experience at our dealership.

September 29, 2024

Kristine was helpful and kept open communication about the timing and work to be completed. More

by DQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with Kristine at our service department. We are pleased to hear that she provided you with helpful and transparent communication throughout your visit.

September 29, 2024

I love how Johnny Ybarra and Ricardo Fuentes helped me in buying my car! The deal was smooth and hassle free! On the downside, I wish they would stop adding mark-ups on their vehicles! Mark-ups are a thing o More

by DGR81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with Johnny Ybarra and Ricardo Fuentes at Lithia Hyundai of Odessa. We appreciate your feedback and will take your comments into consideration.

September 29, 2024

Good service. And No complaints everyone was kind and professional. I would recomment to any one More

by JUAN.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review, Juan. We are pleased to hear that you had a good experience with our team and found them to be kind and professional. We appreciate your recommendation and look forward to serving you again in the future.

September 26, 2024

She was amazing. Very polite, explained everything in detail. I would recommend Hyundai to friends More

by Chynacarlson1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our team member to be amazing and helpful. We appreciate your recommendation and look forward to serving you and your friends in the future.

September 25, 2024

You allowed your Salesperson to give away my truck . THE VAN I PURCHASED WAS NOT ROAD WORTHY .DIDN'T RECIEVE MY PAPERWORK OR MY EXTENDED WARRANTY WHICH I PURCHASED .I FINALLY RECIEVED MY PAPERWORK AFTE More

by DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
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