Rafael Pena
Rafael Pena at Lithia Hyundai of Odessa
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Rafael Pena

Sales Professional

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.9
21 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

21 Reviews

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21 Reviews of Rafael Pena

June 03, 2024

Dealership Rating
Employee Rating

Love the way they work with me and treat me like if i were the only customer they have the sales person was wonderful to me thank you so much More

by TEXAS.MAIDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you felt well taken care of and valued during your visit. Our team strives to provide exceptional customer service to all of our customers. We appreciate your kind words and look forward to serving you again in the future.

May 29, 2024

Dealership Rating
Employee Rating

Very courteous to. Theirs Pilgrimage will recommend you more customers my family is really enjoying the mcar More

by BARBARASHANKLIN50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes , Mary Galeas, Hope Luna, Rj Peroutka, Vianey Serna

May 31, 2024

Lithia Hyundai of Odessa responded

Thank you for your kind words, BARBARASHANKLIN50. We are thrilled to hear that you and your family are enjoying your new car. We appreciate your recommendation and look forward to serving you again in the future.

May 26, 2024

Dealership Rating
Employee Rating

Friendly and helpful place to visit for service though busy most all the time but pleasant More

by ARNOLD-SALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Lithia Hyundai of Odessa responded

Thanks for the kind review! We hope to see you again soon!

May 25, 2024

Dealership Rating
Employee Rating

This is the third car I’ve bought from Lythia in Odessa. Their service department is outstanding, I highly recommend recommend this dealership. Rafael Pena sold me this last car, he was very helpful an More

by GEORGIA8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 31, 2024

Lithia Hyundai of Odessa responded

We hope to see you again soon. Until then, take care!

May 04, 2024

Dealership Rating
Employee Rating

They always provide great customer service and help answer any questions I may have regarding my service. More

by ALBAUGHKRISTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Richardo Fuentes

May 06, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service team. We are glad to hear that you found our customer service to be great and that we were able to help answer your questions. We appreciate your feedback and look forward to serving you again in the future.

April 22, 2024

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Employee Rating

everyone was very helpful, and even with them being so busy all of the time they still got me taken care of More

by MORGAN.MCGAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, Morgan. We are glad to hear that our team was able to assist you in a timely manner despite being busy. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your business.

April 13, 2024

Dealership Rating
Employee Rating

I really enjoyed the staff, happy customer, will be back to see them soon. Ok More

by CHERYLBJFOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our staff. We look forward to seeing you again soon at Lithia Hyundai of Odessa.

April 13, 2024

Dealership Rating
Employee Rating

They did a good job of working with me to find my vehicle. They were not pushy or jerks abput it More

by KKEELING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Roulette

Apr 16, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our team was able to assist you in finding the right vehicle without being pushy. We strive to provide a positive and comfortable car-buying experience for all of our customers.

March 02, 2024

Dealership Rating
Employee Rating

RAFAEL PENA WAS AN EXCELLENT SALESMAN! !!!! I JUST WANTED TO TAKE A MINUTE TO RATE MY RECENT EXPERIENCE AT LITHIA HYUNDAI. AS YOU CAN SEE I GAVE IT A 5 STARS. THIS WAS A VERY SMOOTH PROCE More

by DIEGOLOVE432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes

Mar 04, 2024

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us, DIEGOLOVE432! We are thrilled to hear that Rafael Pena provided you with excellent service and made your car buying process smooth and enjoyable. We appreciate your kind words and are glad that you left our dealership satisfied with your new Hyundai Tucson. Thank you for choosing Lithia Hyundai of Odessa!

March 01, 2024

Dealership Rating
Employee Rating

RAFAEL PENA WAS AN EXCELLENT SALESMAN! !!!! I JUST WANTED TO TAKE A MINUTE TO RATE MY RECENT EXPERIENCE AT LITHIA HYUNDAI. AS YOU CAN SEE I GAVE IT A 5 STARS. THIS WAS A VERY SMOOTH PROCESS More

by DIEGOLOVE432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Pena

Mar 04, 2024

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words, DIEGOLOVE432. It's reviews like this that make us at Lithia Hyundai of Odessa excited to come into work every day.

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